Customer Reviews

Samsung Glyde Phone, Black (Verizon Wireless)

5 star:		(3)
4 star:		(1)
3 star:		(1)
2 star:		(5)
1 star:		(8)

 

 

This a really nice phone. I got the green one. You can get it in all sorts of colors. The best thing is that the keyboard slides out, so you don't have to worry about calling someone on accident. The features are great. MP3s and games are all available. The phone charges fast and is really light. Great quality at a great price.

I purchased this phone for my wife, and it works well as a telephone. It is supposed to be an MP3 player and have other computer like functionality, but I have been unable to get it to work with the computer. The Samsung help line said that it was the cable that I purchased from AT&T. Samsung helper provided a part number that is no longer listed on their website, so I searched the web. The after market cable I ordered still does not work. Samsung has not replied to any of my inquiries. If I had to do it again, I would not purchase another Samsung cell phone.

I went through 3 of these phones, all defective. It has the most software issues of any phone I've ever used. Messages popping up that wouldn't go away, not saving sound settings, randomly saving things to the SIM card, not saving info to the SIM card that should be saved, not READING the SIM card period. Texting is slow, the phone can't keep up with you and often skips letters or has glitches. It also does not have a very usable workflow to send messages. I can't save the notification settings, so I miss messages (no matter what you do, and even if you test it with their test feature, the sound settings won't change to a louder level). The only positives for this phone is that call quality seems very good, and it seems like a sturdy phone. That is why I gave it two stars instead of one.

All in all, this has been a terrible experience. My brother has a similar model and is on his third phone. I would not recommend this brand or their line of slider phones. Perhaps their other phones are better but who knows. I will never buy another Samsung.

Buy this phone if you enjoy:
-Pressing a button on a touch screen and watching as a button in a completely different area is pressed (this will happen about 10 times before it magically starts working or you turn it off and try again).
-Pressing a button on a touch screen multiple times as nothing happens (same results as before).
-Having to turn off your phone occasionally because the touch screen freezes.
-Having to press multiple redundant buttons just to perform a simple task.
-Dialing numbers with your face while you are on the phone (got to use that lock button).
-Having particles of dust seemingly activate buttons on your phone as it sits untouched (need the lock button again).
-Being unable to simply send more than one picture at a time (want to send some to your email? One at a time, baby. Apparently this is easier if you use the USB attachment but guess what? That only works with PC's.)

The keyboard is decent if you have small fingers, and the sound quality on calls seems fine.

If you like hearing your phone ring in a setting with any sort of louder than average noise, you won't. Use vibrate.

I'm surprised I haven't thrown this phone out of a window from pure frustration. The screen-protecting sheet of plastic has a few marks on it from angry finger-smashing as a result of the absolute fail of a touchscreen.

This review is for the "Refresh" version of the Samsung Glyde. The hardware version is U940.11. It also has a resistive touchscreen as opposed to the capacitive touchscreen on the original Glyde model.

I bought the Glyde when it was first released. I had the occasional problem with the touchscreen. However, in recent times, the screen only got worse. It was opening menus by itself, it was opening all the wrong things, the screen would freeze. I read about the "Refresh" version and immediately called Verizon trying to get my phone swapped out. After numerous phone calls and a software update, they finally shipped me out the "Refresh."

This version of the phone works a million times better. The resistive touchscreen is great. I never have ANY problem with the phone opening a menu on the other side of the screen. It always opens the right menus. I can use my fingernail, a pen, or a stylus to operate the touchscreen now. This phone is finally working the way it should have a long time ago!

There are, however, two cons that I have noticed with this phone. Twice in the last two days, the screen has seemed to freeze. While I was typing with the QWERTY keyboard, the letters would stop appearing on the screen. However, the amount of characters I used was still increasing. The only way to fix it was to close the message and start over. Not really a big deal though. The only other con is that occasionally when the screen is off and completely black, if I touch the screen, it will light up without the pressing of any buttons. However, this also is not a big deal.

I only have a year left with this phone. But I am glad that I finally 100% love this phone. I think it is great that Samsung acknowledged the problems with the touchscreen and fixed them. This really is a great device. I feel like I have a brand new phone again! I urge everyone who still has the original Glyde to get it swapped out.

(I also reviewed this phone on the "Samsung Glyde 1st Version" page.)

Hi

Its a very basics flip model. I liked using it. I am a type of person who uses phone only for calling and not for video or music. So i like it. It is very weight less and slender.

If you handle it bad the flip part of it may come out. I got two Moto em330. I broke the first one and i didn like to have any other phone other than this. I love this..

SImple and stylish.

The glyde is a piece of crap...why you may ask beause:
once you get the phone everything is fine until you have the phone for about 3 weeks. This is my second glyde phone and both of them have been giving me hell ever since.

1) If you wanna txt..then you may want to press send 10 times before it actually sends your message
2)The screen frequently turns off and comes back on in the middle of a txt message etc
3)If your trying to put a hot guys # in your phone ..well that may be out of the question seeing that your phone will constantly press a series of buttons before you can press the save key

On my newest phone I only had it for about 3 weeks and I never dropped it i'm very carefully with my things. Well while i was texting one day my phone would not turn sided ways so I could read the txt from the keyboard side. I was txting and I couldnt see the words..once I closed the keyboard up I saw the txt. Ugh how frustrating

If you think that was it well it did that for the whole day before I charged it. WHile being charged it was fine after the phone finished I received one text message and my phone showed a blank white screen. I'm still not able to turn it on till this day so if you won't a piece of crap be my guest and buy THE SAMSUNG GLYDE

this is the biggest waste of money i ever spent. the touch screen is crap and in less than 6 months ive been through several replacements now over a year and I gotta buy a new phone. samsung really stunk on this one.

I am a disappointed owner of the Samsung Glyde. For some reason, when I was looking for a new cell phone and saw this one, I thought to myself "It looks perfect! All of these people who gave it a bad rating must be crazy!" I can assure you, we are all very right in our heads. Just so everyone knows, this is both my first touch screen phone and also my first qwerty phone, so I suppose that could have something to do with it.

Physically (as in when you hold it), it feels like a decent phone. It fits in my hand, it feels stable, and I'm not in constant fear that it'll snap in two. The sliding feature has to be its major (if not only) redeeming quality: it opens and closes really easily, and it has that slider spring feel to it that you would get from an older Chocolate or any other well made phone. The buttons on the keyboard are decent - my fingers fit them just fine, but if you have bigger fingers, then this phone might be a bit hard to text on.

One thing about the keyboard that I don't understand is the Function Button. Let me explain: The shift button, when pushed once, is used as a SHIFT key like the one on most phones. One click = one capital letter. Two pushes turn this key into a CAPS LOCK - kinda useful if you're all about the "HAHAHAH!"s or "FML!"s or whatever. The function button, however, just skips right past the "one click = one use" and goes straight into what I suppose we could call "function lock." So basically, it's like "Hey (Function, comma, function) what(function, apostrophe, function)s up (function, question mark, [theoretically another function, but you could just hit send and skip it . . . ]). I know, how dreadful, the poor teenager has to push another button. It's just a peeve, but it's a big one, so I thought other people should know. And YES, you CAN just hold down the apostrophe key for a second or two and skip the function business altogether (which is what I do), but that's still like "Click click click click WAIT click click click click WAIT etc."

My second (and BIGGEST complaint) about this phone is the absence of parenthesis keys on the keyboard. A fair amount of teenagers use parenthesis a LOT when they text. :-) :-P ;-) (Need I go on?), and for some reason, this feature requires you to use the touch screen and hit "Abc" then change to "SYMBOLS" and select the ")" option. The touchscreen is slow and inaccurate, so sometimes it'll even take me two tries to get it right (Don't worry, I've had time to adjust - I got this on January 2, 2009). Personally, I use smileys a lot, and this is just like . . . painful for me. Okay, not really, but it's frustrating.

I suppose that could bring us to the touchscreen, which, as you may have heard, it sucky to the max. I wasn't expecting the best, because, to be quite honest, touchscreens are still developing and CURRENTLY, I doubt you could find a flawless one. This one just blew me out of the water. When I got the phone, I didn't have the update, and it was especially infuriating. Now I do, and it's still not very good. As I said before, sometimes it'll select the wrong button for me, and it isn't always lightning fast (this is especially true when navigating pictures, which always take a few seconds to load). I'm actually embarrassed when navigating my phone in front of friends, because they can just swoop in with their voyager (which is enormous, but I hear it's worth it . . .) or even like . . . a little flip phone (I miss mine . . .) and get wherever they want in a heartbeat, while I'm like "Um . . . no, I hit INBOX, not NEW MESSAGE . . ." So yeah.

Tactile feedback. Yeah. They really need to work on that one. You see, the purpose of tactile feedback (or a little bzzzzt vibration every time you hit a button) is to acknowledge that you (Here comes the suprise . . .) hit the button! Every once in a while, it'll bzzzzt, but it won't advance to the next screen, which KIND OF defeats the purpose. It's annoying to get a buzz and then have to do a second click, especially because, even if it didn't buzz, it should have worked on the first click.

Cue interface rant. From the home screen (or whatever you want to call the part with your background and the date and time), you have a good five buttons to push.
1) DIAL PAD - I use this once in a blue moon, but hey, it deserves a spot up there. Remember though, you're dialing on this touchscreen . . .
2) MENU - pretty much a standard in most phones. When you hit this button, you're presented with 8 new ones: Media Center, Messaging, Contacts, Recent Calls, Settings & Tools, My Music, Browser, and VZ Navigator. I just about NEVER use the last three, and I rarely use the media center either . . . if you do, that's awesome. If you don't . . . well . . . that's great too.
3) CONTACTS - Sweet. I'm glad phones are still using these . . .
4) SHORTCUT MENU - That's weird, ANOTHER menu . . . this one is all customizable. Add anything you want, take stuff off . . . I rarely use it because it's hard to tell if you've successfully pressed a button or not. Also, sometimes when you're trying to click one, it thinks you want to move it, so it'll move it . . . and not open it.
5) SHORTCUT BAR - I probably use this the most. It's THE fastest way to get to your text messages (though you can only get to the inbox, not sent or drafts etc) and alarm clock, and I don't really use the phone for anything other than texting and calling, so I don't really feel the need to navigate through a dozen unused features.
Overall, it's the poor touch screen that makes me dislike the interface. It's too easy to end up in one place when you're aiming for somewhere else.

As for calling, it's fine . . . I've never had any major sound quality problems, though the speaker phone isn't too great. When ENDING a call, though, you have to either push the END touch button twice because you can never be sure if it's ACTUALLY ending the call, or you can push the home button (as in physical "I stick out and can be pressed by fingers") twice.

Overall, it could be a pretty decent phone, it's just all the little things that add up to make it so frustrating - especially when they all happen in one use. If I could go back in time, I would un-buy this phone and just keep my old one (LG VX8300 - it was hands down amazing) to wait for something that works better. The main selling point for me was the slider qwerty keyboard, and though that's okay (yet flawed), it just isn't enough to make me overlook all the other little things.

P.S. I realize that this review was very sarcastic. Note that it was unintended, and though I am, overall, a rather sarcastic person, I think it attests to my overall annoyance with this phone.

this is the worst phone I have owned. I have had to replace it 4 different times in less than a year. The charging port is constantly breaking and I have never had a problem like this with any previous phones I have had. It has to be charged nightly even with the extended battery. DON'T get this phone