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1 of 1 people found the following review helpful:
1.0 out of 5 stars
Product defect with my Samsung and poor customer support,
This review is from: Samsung Tantus HCN529W 52-Inch Integrated HDTV Widescreen Projection TV (Electronics)
I've had my Samsung Projection TV problems - model HCN529W - for less than two years and I've already needed to spend over $250 in repairs. I'm very unsatified with this product and Samsung personnel in handling my requests for premature failure of this expensive projection TV. The red convergence modules failed so the picture was blurry and getting progressively worse over time. Samsung Customer Support representatives on the phone told me to have the repair done and then file for reimbursement, but when I followed their process, I was told that I would never have been eligible for reimbursement. I kept great records of all correspondence (phone conversations and emails), so I am starting a class action lawsuit against Samsung. Please send me an email if you have had similar problems with Samsung and particularly with this model project TV. I have just contacted a lawyer to begin the process of the class action filing and have similar reports from others with the exact same issue.
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Out of stock
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