Most helpful critical review
148 of 170 people found the following review helpful
on August 14, 2012
The only inputs in this device are an HDMI out to the TV, the HDMI in, and an auxillary for components. The HDMI out to the TV requires your TV to have Audio Return Control. If your TV doesn't, and my late 2010 Samsung Plasma (doesn't seem that old, does it?) does not, you will have to use the Auxillary (which I had to plug into the cable box). Why on earth would Samsung create a Sound Bar without an optical input at a minimum? (The next model up has 1 HDMI and 1 optical but costs 100 dollars more!). There were virtually no instructions provided to deal with this situation and no where addresses the issue everyone has which is the existence of the cable box/HD box. I called Samsung and the customer service tech was literally shocked when he determined there was no optical input on this Soundbar. He also couldn't tell me whether my plasma had ARC. His instruction was to go buy a 1.4 HDMI cord (only HDMI cords that will handle ARC), and then plug and unplug the cord into each of the four HDMI inputs on the TV to see if any will work. Why is Samsung making products that you have to go through this process to determine whether it will even work? For heck's sake, I have to go buy a new HDMI cord because I don't know if my existing HDMI cords are 1.4!!!??? What a horrible process.