Most helpful critical review
183 of 205 people found the following review helpful
Worked for a while!
on April 25, 2012
This is my original 5 star review, see below for sad update:
I've had this Samsung 2165W monochrome wireless printer for just a few hours and here's what I know so far. (I'll post updates later when I have more experience.)
First of all, the price ($59 plus shipping) was very appealing, and delivery was super fast to my house (in Virginia) from Amazon's supplier.
There's not much in the box, and not much to assemble. You just pull off a couple of tape and packing pieces and snap in the exit tray. The toner cartridge is already installed--you just take it out, shake it up, and put it back in. No tabs to pull, etc.
The machine itself weighs almost nothing, and takes up about the space of a shoe box. Once installed, it needs only a power cord to serve all the computers in the house. It sleeps silently, and once awakened to print, it does so quickly, and with no more noise than any other printer. Then it goes back to sleep at once. So it's a very unobtrusive house guest.
Set up and installation is fairly easy. I am a clever DIY'er, and not afraid to wade into something technical; but I'm no IT tech by a long shot. But if you, like me, are happy to follow instructions and try something else if they don't work, you'll have little trouble. Here's how it went for me. YMMV.
I was expecting to have to connect the printer to my wireless router with an ethernet cable. But the printer doesn't even have a port for one. (Maybe that's what wireless means? Like I said, I'm no IT wiz!) I was also expecting it to provide it's own connection to my network (also a silly assumption, I guess.) Instead, for each computer in the family (we have 4) I had to connect it to the printer with the supplied USB cable, and insert the installation disc in the drive. I have a Cisco Valet wireless router; but it behaved oddly when I asked it to install the printer, so I gave up using the Cisco Connect program at all. The printer didn't mind a bit. Once connected to a computer (which has already been connected to the home LAN) the Samsung just found the correct network by itself. It did ask me to supply the network security key (whatever that is), but Cisco gave that info up to me easily enough on its third screen. From that point, it was just a matter of pressing all the NEXT buttons until the printer was up and running. At some point it tells you to remove the USB cable, and then the software finishes doing its wireless thing--with an occasional request for you to push the NEXT button, or make some simple and obvious decision. (I denied all requests to let it connect to the internet for registration and automatic updates, and resisted all other inducements to let Samsung spy on me. I'm not paranoid, just ornery!)
The installation software hung up and crashed once on three of the four computers, and always in a different place. But starting from scratch the second time always worked. So, in the end, I'd have call the installation a fairly easy gig.
Print quality is laser excellent, and now that anyone in the family can print from his or her laptop anywhere in the house--for $59 bucks--I'm as happy as a pig in mud.
I'll let you know how reliable it turns out to be, how many copies you get out of the toner, etc. But right now, it's looking like a darn good deal to me!
Update and down-rate: This thing has lost contact with all our computers, and no amount of rebooting or reinstalling will get it on-line. It is now only a hardwired printer for one laptop. Down-rating to 2 stars.