Top critical review
53 people found this helpful
No playlist support, impossible to use while exercising
on February 1, 2013
First the good points...
The Muse is near weightless. It's very small and compact. The feature that enables you to sync songs directly from your phone to the Muse is cool (more on that later), but best of all, you can sync music in multiple ways, through Samsung Kies and through simple Windows folder copy/paste or drag and drop. It can't get easier than that.
Now for the not-so-stellar points...
First, the Muse, a 4 GIG devise has NO playlist support. NO PLAYLIST SUPPORT!!! This was a deal breaker for me. Essentially you have a single 4 GB playlist, thanks....Really???
Second, the Samsung Muse is advertised as a devise that you can take with you when you exercise, jogging, biking, whatever, right? DEAD WRONG!! Sorry. The devise has NO tactile buttons, so unless you stop what you're doing, hit the right button (first wait for it to wake up because it goes into standby mode after 3 seconds), you're just going to have a real hard time adjusting the volume or skipping songs. So, as far as it being a good devise for workouts, maybe weight training where there are built-in breaks in the routine would be best. I road and mountain bike. I tried it, I was dangerous!!
Third, the feature that allows you to sync directly from your phone to the Muse is cool, but in practice, borderline useless. Here's why. The connection is made with a small USB cable. Without it, there's no way to get music from phone to devise. So, you now need to carry around this little cable. Well if you can do that, you're probably in a very controlled relaxed setting, like your desk where you're either going to use your phone as a player or simply use your computer as the transfer tool. Everyone is different and you might find a better use for this feature, but I found it to be impractical. What would be REALLY cool is if the Muse was a little bigger and had Bluetooth connection with your phone. Now they'd be cooking with gas!! Short of that, I'd design in a retractable USB plug on the Muse itself. Think "turtle head poking out" on the Muse would be a USB port that connects with the phone. I know that analogy will conjure up the wrong image, but it works :)
Fourth, the Samsung Muse app that goes on your phone needs a lot of work. The music management feature is problematic. This was not a big problem for me as I used Samsung Kies to transfer the music most often.
Fifth, Samsung does not support this devise. Getting help is impossible. In fact, Samsung should be ashamed. If you call into the direct Samsung system, most people have no idea the unit even exists. I was eventually able to get connecting with the Muse Support Group and they never returned my repeated emails looking for help.
So, I returned the unit back to Amazon within 30 days. I unfortunately will now shop for the iPod shuffle and get stuck using iTunes, but at least I know it will work and I'll be able to select playlists at 25 mph!!
With some improvements this unit could really be great. They have some work to do, but for now I give it a generous 2 Stars. Good luck everyone!!