Customer Reviews

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4.1 out of 5 stars
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58 of 61 people found the following review helpful
on July 31, 2013
Format: Office Product
I love being able to print directly from my Samsung Galaxy S4 smartphone thru my wireless network! Also prints from any other computer or tablet on my network, all wirelessly. Printer also looks good (I keep it on a corner of my kitchen counter for easy access, it's just plugged into the a/c outlet like any other kitchen appliance)!

Only con with this printer is that the wireless setup was a MAJOR pain in the ass! I had to call Samsung's tech support, and allowed the level 2 tech support to log onto my computer (I was able to monitor the entire process on my screen) and finally had to plug the printer and laptop into my wireless router before tech support was able to get it working. I believe the issue/problem was that the printer ships with something called "wifi direct" enabled, and this meant that the printer was trying to act as it's own wireless access point or some other gobledegook, and once the tech support logged into the printer's wireless setup and disabled the wifi direct, then he was able to get the setup/installation software to finish installation, and all has worked fine (knock on wood) ever since! Setup should not have been nearly so difficult, Samsung should be shipping these printers with the wifi direct turned off, since it wasn't at all necessary to connect this printer to my network.

One final note about toner cartridges. Some people complain about the relatively short life of the toner cartridge that (sometimes) comes with these printers. Those toners are only "starter" cartridges, and don't print thousands of pages. I'm still on my starter toner, and have printed probably 200-300 pages so far and it says that I still have about 42% toner remaining. Anyway, I've already purchased an "xl" (long life) replacement toner cartridge for this printer, it was about $80 online, but should easily last for thousands of pages, making printing with a laser printer (vs. an inkjet) much more cost effective, plus I've never known of toner to "dry out" like ink does in inkjet printers.

To summarize buy this printer if you need a great household wireless network printer, that easily prints from Samsung wireless devices (and any brand of laptop) as long as they're all on your wireless network!
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32 of 34 people found the following review helpful
on June 8, 2013
Format: Office ProductVerified Purchase
A breeze to setup. Clear crisp printing. Duplexing and wireless are fantastic. A great replacement for my Samsung ML-1710. Supports AirPrint.
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20 of 22 people found the following review helpful
on August 28, 2013
Format: Office ProductVerified Purchase
I bought this because I wanted a cheap but quality Airprint capable printer. Wireless printing was a bit of a a PIA to setup (took maybe 30 minutes), but once it was done worked great. Able to print wirelessly from laptop, iPad and iPhone. No problems. Duplex works great. No need to flip pages, printer does it for you. Very happy with my purchase. :)
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13 of 14 people found the following review helpful
on July 19, 2013
Format: Office ProductVerified Purchase
Easy setup. Fast printing. Great to be wireless. Print quality is really good. Good paper capacity. Much better than the HP I also have.
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11 of 13 people found the following review helpful
on August 7, 2013
Format: Office ProductVerified Purchase
The Xpress is more than I expected. Once software is installed - had to uninstall and re-install only once and perhaps only because I am new to Windows 8 - the machine quietly sits there until you click "Print" and - Voila! I am very happy with it and it suffices my print needs - only need black & white. I especially like the fact that the paper sits in a tray within the printer rather than outside of it collecting dust.

For those who have dedicated printers for their color needs such as pics and wish not to use same for text needs, this is the machine (or one like it) to own.
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10 of 12 people found the following review helpful
on July 15, 2013
Format: Office ProductVerified Purchase
Wireless set-up was easy
Goes into and comes out of sleep mode quickly
Great quality text on the page
Would buy it again
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4 of 4 people found the following review helpful
on August 6, 2013
Format: Office ProductVerified Purchase
The M2825DW fully lives up to the 5-star rating other users have given it. I had used a Samsung M1710 earlier but had to forgo it when I switched to an iMac as my primary computer. I missed that printer very much.

The Samsung Xpress is all the M1710 was and much more. Setup was quick and easy. The print speed is excellent for home and small business use. It is quiet and its compact size makes it a convenient addition in a home office where space is at a premium. The most important controls are well-placed and duplex printing is simple and easy.

I would recommend this printer without reservation.
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3 of 3 people found the following review helpful
on March 4, 2014
Format: Office ProductVerified Purchase
Print more than 1 page at a time and it jams. Put more than 4 or 5 pages in the paper tray and it jams. If the power cuts out it won't reconnect automatically. After an uncounted number of problems I just pitched this piece of junk off my back deck. That was probably not the most measured response but oh man it was satisfying! I had come to truly hate this printer.
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3 of 3 people found the following review helpful
on October 7, 2013
Format: Office ProductVerified Purchase
This printer is quick, quiet and easy to install. The quality seems very good and it's worked great for printing from both our android tablet and iPad / iPhone.
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2 of 2 people found the following review helpful
on July 23, 2014
Format: Office ProductVerified Purchase
This printer was a breeze to setup both on WiFi and windows driver. However anytime it prints it jams deep inside the fuser unit. I got Samsung on the line and I walked them though the situation. I explained all the things I did to fix it is clear the jam power cycle and verify paper size and tray size I also reseated the toner and fuser unit. This is an issue with Samsungs quality control. If you buy this printer it will jam. Don't trust all the reviews.
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