|Item Weight||269 pounds|
|Product Dimensions||28.5 x 32.2 x 69.8 inches|
|Item model number||RF197ACWP|
|Energy Use||445 kilowatt_hours|
|Refrigerator Fresh Food Capacity||12.1 cubic_feet|
|Freezer Capacity||5.7 cubic_feet|
|Installation Type||free standing|
|Manufacturer Warranty||1 year parts and labor, 5 years sealed system parts and labor|
Samsung RF197ACWP 18 cu. ft. French Door Refrigerator - White Pearl
We don't know when or if this item will be back in stock.
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- 33 inches wide - perfect for smaller spaces!
- Twin cooling system, surround air flow, plus Power Freeze and Power Cool options
- 17.8 cu. ft. total capacity: 12.1 cu. ft. refrigerator space, 5.7 cu. ft. freezer drawer
- 2 humidity-controlled crispers, 3 tempered glass shelves, 5 opaque gallon door bins, 1 dairy bin
- Bottom freezer drawer with EZ-Open handle, LED lighting, icemaker and divider
Top Customer Reviews
First the love.. if you've been looking for a counter depth because you don't have much room in your kitchen then this, at the time of writing, is pretty much the only option. All of the other fridges made up for the depth with crazy width. The prices are also double for counter depth. This one is not. I live alone, so this is plenty of space for me. The platinum is also the best thing to ever happen. It looks like brushed nickel, which I will take over shiny stainless any day. Stainless is also the worst when it comes to showing fingerprints. I've had this fridge for three months now and open it with smudgy hands and have yet to even clean the front of this thing. You can't put finger prints on it.
The Handles.. so far, really so good. But alot of people have complained they fall off. The freezer door handle popped off the first time I used it but now I make sure to open with a specific motion and it's okay. We'll see after a year.
The plug is a straight plug and you need to leave a few inches in the back making this not exactly counter depth anymore. Maybe this is the case with all other fridges anyway, and while it's not counter depth, maybe it's still a few inches better than the others.
The adjustable shelves are not so adjustable. They give you barely an inch of discretion. You can put a SMALL Brita pitcher or a 2L bottle at the bottom of the door at an angle but you will not be able to put them in the regular shelves unless you remove one, decreasing your storage capacity. this was a major annoyance for a week and then I just got used to it.
This fridge makes about six different kinds of noises.Read more ›
I bought this SAMSUNG RF266ABRS fridge because it was recommended by Consumer Reports in August 2009. This fridge - and other SAMSUNG fridges - should be taken off the recommended list because there is an inherent design defect that causes ice buildup on the evaporator coils.
First there is a rattling noise as the fan hits the ice buildup.
Then the noise stops when the ice completely blocks the fan but then there is no more cooling happening.
There is even a class action lawsuit against SAMSUNG fridges:
Please look into this Samsung ice buildup problem. The Samsung fridges should definitively not be on the recommended list but put on the "do not buy" list. The ice buildup issue occurs about 1 year after purchase. SAMSUNG is not acknowledging the problem and does not help its customers.
Letter to SAMSUNG:
I am deeply unsatisfied on how SAMSUNG handled the warranty policy with my SAMSUNG Fridge French Door Model RF266ABRS. This fridge was defective starting Year 1 and was not repaired appropriately the 1st time. All was done on the 1st service visit was to defrost the evaporator - not fixing the problem itself.
Of course, the problem reoccurred 1 year later and every year after that. Since the technician explained the problem, how to solve it and SAMSUNG customer service gave me a hard time because it was a few days over the 1 year purchase date, I dealt with it personally by unplugging the unit and let it sit unplug for 24 hours. Not a satisfactory resolution, just a quick workaround, until I got fed up with losing food and asked for SAMSUNG to resolve this problem once and for all.
First this problem should have been resolved the 1st visit.Read more ›
This refrigerator was purchased because of its compact size and would fit into our motorhome. But guess what? The ice maker won't work. This ice maker in question is a totally different design but indicates the Samsung QC is deficient at best. Do not buy unless you like to gamble.
The installation instruction taped on the unit shows a flat wall plug (90 degrees, with cord hanging down) but it does NOT come with this type of plug. Instead you get a straight power plug adding to the depth of the unit. The diagram is misleading to the plug you receive.
Also in the manual on page 4 under the title "Safety Information" it states: "Connect the power plug in the proper position with the cord hanging down. - If you connect the power plug upside down, the wire can get cut off and cause a fire or electric shock." The manual is misleading to the plug you receive.
I contacted Samsung and this is what they said:
"We have cross checked the refrigerator model and found that it does come with the straight power plug.
However, we would like to inform you that the recommended clearance behind the refrigerator is 2 inches."
I would like to put only 2 inches but it is not possible with the straight power plug.
I contacted Samsung again and they said there was nothing they can do. They said they switched manufactures and this may of been a change. Samsung gave me their parts department (3rd party), however they do not sell a flat power plug for this unit.
I also posted a similar comment on the Samsung website, but they choose not to publish it, wonder why?
Buyer beware: If your buying this for space saving then reconsider. It came with a straight plug as opposed to a flat wall plug (90 degrees with cord hanging down) so it makes the unit sticks out about 3" as opposed to 2". Yes, it's only an inch but every inch matters.
Most Recent Customer Reviews
Do not buy this refrigerator! Like others we purchased for it's size and it's good look but this model has a reoccurring issue with water pooling in the crispers and the bottom of... Read morePublished 1 month ago by Kathie B.
As many others have noted this is by far the worst refrigerator I've ever owned! The first thing is the noise caused by condenser vibration which is transfered throughout the... Read morePublished 1 month ago by Gregory T. Graham
I can't say enough good things about this gorgeous refrigerator.I love the premium stainless Steel and I have my food last longer in the vegetable crispers than any fridge I have... Read morePublished 3 months ago by Randy C. Dorion
Horrible, Why can't I leave 0 stars? Power outage takes out main board. Bought high end surge protector for appliances, board still fails. Board available for $90. Read morePublished 3 months ago by Stephanie
Samsung should be called Suemung they are the worst company to get any help from, Our model RF197ACWP . They will not stand behind what they make . Read morePublished 5 months ago by Martin Cohen
Why does fridge door buzz real loud every now the then it's levelPublished 8 months ago by Vickie Detwiler
We have had this refrigerator for 4 years and LOVE it! It cools consistently and the freezer also works beautifully. Read morePublished 9 months ago by nuka87
The quality of this refrigerator leaves a lot to be desired. We had one warranty repair 11 months after purchase and the need for another repair (not under warranty) 6 months... Read morePublished 10 months ago by Kitty Kaczmarek
This is the worst fridge I've owned in 40 years. It makes loud popping noises during the day and night which Samsung says is normal. Read morePublished 11 months ago by N. Stephens