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Samsung RF267AEPN 26 cu. Ft. French Door Refrigerator - Stainless Platinum

by Samsung
1.0 out of 5 stars  See all reviews (5 customer reviews)

List Price: $3,109.99
Price: $2,099.00
You Save: $1,010.99 (33%)
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In stock.
Usually ships within 4 to 5 days.
Ships from and sold by HCcost.
How Will My Stuff Be Delivered?
When purchasing a large appliance that cannot be shipped via standard commercial carrier methods, a seller representative will contact you within three business days to schedule a delivery date and time. Tracking information will be provided to you when the product ships. When your appliance is delivered it will be brought into your room of choice and all packing materials will be collected and removed, if you choose. Installation and hook-up isn’t included in this standard shipping, however they may be offered as an additional add-on. However, if you think you might return the item, keep the packing materials.

Product Features

  • Twin Cooling System with Surround Air Flow
  • Power Freeze and Power Cool
  • Cool Select Pantry and Cool Tight Doors
  • External Digital Display and Control
  • In-Door Ice and Water Dispenser

Product Information

Technical Details
Brand NameSamsung
Model InfoB002YG6OXK -1
Item Weight328 pounds
Product Dimensions31.8 x 35.8 x 69.8 inches
Item model numberB002YG6OXK -1
Capacity 26
Part Number RF267AEPN
Form Factor french_door
Colorstainless platinum
Included Componentsice_maker
  
Additional Information
ASINB002YG6OXK
Best Sellers Rank #24,534 in Appliances (See top 100)
Shipping Weight330 pounds (View shipping rates and policies)
ShippingCurrently, item can be shipped only within the U.S.
Date First AvailableNovember 24, 2009
  
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Product Description

Samsung 26 Cu. Ft. French Door Refrigerator - Platinum - RF267AEPN. RF267AEPN. Full-Size Refrigerators. Finally, a refrigerator that knows the difference! The Samsung 26 Cu. Ft. French Door Bottom Freezer Refrigerator features their innovative Twin Cooling System that handles the refrigerator and freezer sections separately using two independent cooling systems. This dual action cooling allows you to individually control the temperature of both the refrigerator and freezer compartments separately to maintain proper humidity levels, keeping foods fresher, longer and preventing odor transfer between compartments. The Power Freeze and Power Cool features drop the temperature in each compartment by 10 degrees within minutes. Great for chilling down cases of soda or hardening up ice cream in a flash. Surround air flow provides even cooling throughout the refrigerator to maintain optimal temperatures to keep food fresh. Five door bins provides convenient storage and easy access for tall bottles and items you use more frequently and the bottom-freezer design provides easy access and flexible storage options. Controlling the refrigerator and freezer temperatures is easy with the external digital display and the door alarm prevents food spoilage by alerting you if the freezer or refrigerator door has been accidentally left open. Also features an external water and ice dispenser, Cool Select pantry and Cool Safe self closing french double doors. This Samsung refrigerator is Energy Star compliant and measures (in inches): 35 3/4 D x 35 3/4 W x 70 H. RF267AEPN

Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews
5 of 5 people found the following review helpful
1.0 out of 5 stars SAMSUNG RF267AEPN doesn't cool May 16, 2012
By Omar57
I bought this fridge (SAMSUNG RF267AEPN) one month ago and the temperature stays in 53-55| called customer service and they were supposed to send a tech on Thu (5/10) or Fri, today is Monday and still no one has showed up. Already tried every single suggestion in the troubleshooting tips and none worked out. I had to contact the local service directly because at the 800 number they told me the same history : we will send a tech within 24-48hrs. How come a brand new refrigerator is not cooling? How come customer service don''t pay attention to us, the clients? We have had to throw away milk, deli, fruits and vegetables because this appliance just DOESN'T cool! How long do I still have to wait for a tech to fix my refrigerator?

VERY DISAPPOINTING

Omar

Cons: Did not meet expectations, doesn't cool at all
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2 of 2 people found the following review helpful
1.0 out of 5 stars Poor Quality & Product Support February 25, 2014
I have a Samsung Refrigerator which is just over 5 yrs old and needed to be repaired out of warranty. The freezer door on the actual refrigerator never really closed properly as I always had to give it an extra push to make it seal properly. After a while the problem seemed to get worse as the door at times would reamin slightly open causing food spoilage and high electric bills. I will admit I am getting older as I am a retired on a fixed income and age is settling in. So,I called a Samsung service technician who look at the unit. I gave in to the $100+ service call as increased electrical costs coupled with food spoilage was costing me more than the $100+ service call. I assumed this could be a quick repair. Much to my surprise the technician said the unit was not repairable! It could not be fixed and he advised me to contact Samsung Executive customer service for possible compensation. I think most people would agree a refrigerator useful life under normal use should last more than 5yrs. Well this is not Samsung's internal policy!

After numerous phone calls and over 3 months of painfull back and forth discussions I was told that Samsung would not provide any compensation on any appliance/refrigerator that was more than 5yrs old and deemed unrairable. No compensation what so ever! Why would anyone want to buy any appliance from a Company whose internal policy is not to stand behind the quality of their products I realize they do not make appliances the way they use to. Those days are long gone. But I think anyone who reads this should feel that most Kitchen appliances today should last more than 5yrs. So, now I am in the market to replace this defective unrepairable unit which cost me over $1000.

WHAT I WANTED EVERYONE TO BE AWARE OF IS THE LACK OF SUPPORT SAMSUNG IS PROVIDING TO THEIR PRODUCTS!
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2 of 2 people found the following review helpful
1.0 out of 5 stars Poor qualiity July 22, 2013
By JK
I ordered a set of stainless steel Samsung appliances from Home Depot. What a mistake! Two of the four appliances do not work. The freezer door on the refrigerator broke after two weeks. I woke up Sunday morning to find water all over my kitchen floor and the food in my freezer unthawed. The dishwasher doesn't clean the dishes. My 13 year old Kenmore cleaned ten times better. It leaves food on all my dishes and glasses. I have to clean my dishes by hand and use the dishwasher as a drying rack. What about Samsung customer service, you might ask? The absolute worst customer service I have ever dealt with from any company in my life. For starters, they tried to make an appointment with a company that no longer services Samsung products. If I had not followed up with the service company, I would still be waiting for a phone call. They do not take Samsung tickets, but Samsung competence did not realize this. This was only my beginning with customer service. Promised follow up phone calls from Samsung, never happened. I will stop here before this becomes a book. I will just say that I will be without a freezer for at least two weeks, and it will be three weeks before they look at my dishwasher. My advice, keep away from all Samsung products at all cost, and as for Home Depot, I received very little help. In the future, I will give all my business to Lowes or Menards.
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1 of 1 people found the following review helpful
1.0 out of 5 stars This unit has a defective ice maker. March 26, 2014
By jrm45
I bought this refrigerator several years ago. It looks great. The ice maker isn't so great. It works good now and then. At some point it just quits. And then without any indication it starts making ice again. The external plastic container just split open at one point. I let it warm up and patched it with a piece of duct tape. Then it quit making ice again. Finally called a local repairman and he tells my wife that it will need an entire new motor - $500. And he gives her this story that the reason was that the filter needed to be replaced. I'm astonished that we have exceptionally clean deep well water and somehow that has killed the ice maker. Further, the repairman said, this "dirty" water will damage and destroy the computer board that is in the refrigerator. Andhe didn't replace the broken ice container.

This all sounds like so much BS and I'll never buy another Samsung produce and surely won't use this repair service.
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I purchased the RF267AEPN in Sep 2010 from Sears (and I'm assuming that is where Amazon got these from, since Sears no longer has it, and AJ Madison has also discontinued it). I loved the design and the look, especially since I had been using a side by side for almost 20 years, so this took some getting used to. And it worked great for 3 1/2 years. And now it doesn't. The freezer is still working, but the refrigerator is not. I discovered that the entire back wall of the fridge is filled with ice between the external wall, and the wall you see inside the fridge, making it impossible to move the shelves, or for the fan to work. The cooling coils and fan are literally frozen over in ice. And then there is this constant condensation occurring which fills up the floor of the fridge with water under the Cool Select drawer.

I discovered after doing minimal research that there are thousands of people who have bought these, or other Samsung models and a common, unrepairable problem most have had is the same as what went wrong with mine. There is even a class action lawsuit against Samsung because the problem is so prevalent. I even tried calling several local repairmen to see if they could do anything about this, and all refused to even come down and look at it, because they said they will not work on a Samsung fridge because of all the problems they have had with them, and because Samsung will not work with them on a solution. I haven't tried calling Samsung yet, but everything I have read tonight tells me I will spend many, many hours on the phone, and get nowhere at all. Who would have thought a 2 thousand dollar fridge wouldn't last more than 3 1/2 years. That is shameful, and frankly, Amazon, if I were you, I wouldn't carry this product on your site.

I will never buy a Samsung product again, no matter what it is.
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