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Samsung RF267AERS 26 cu. Ft. French Door Refrigerator - Stainless Steel

by Samsung
1.9 out of 5 stars  See all reviews (24 customer reviews) 3 answered questions

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Product Features

  • Ensured tight seal with self-closing CoolSafe doors
  • ENERGY STAR(R) Compliant
  • External digital display to easily adjust controls
  • Drop temperatures with Power Freeze and Power Cool
  • Twin Cooling keeps food fresher

Product Information

Technical Details
Brand NameSamsung
Model InfoB003O4FR2A -1
Item model numberB003O4FR2A -1
Capacity 26
Part Number RF267AERS
Form Factor freezer_bottom
Included Componentsice_maker, water_dispenser
Additional Information
Best Sellers Rank #21,692 in Appliances (See top 100)
ShippingCurrently, item can be shipped only within the U.S.
Date First AvailableNovember 24, 2009
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Product Description

Samsung RF267AERS 26 cu. ft. French Door Refrigerator with Twin Cooling System, Power Freeze, EZ Open Handle, Cool Tight Door and External Digital Display: Stainless Steel

Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews
18 of 18 people found the following review helpful
1.0 out of 5 stars DO NOT buy Samsung August 5, 2012
I purchased my 26X series Samsung French-door refrigerator and also had the good fortune to remember to buy a Lowe's 4-year extended warranty.

Samsung products are junk, plain and simple. Once Korean-made quality products they are now made in China and are garbage. Samsung does not support their products unless you know how to create trouble for them.

Just a month after the Samsung warranty expired the icemaker reservoir did, too. That was repaired under the extended warranty the first, second, and third time. The bottom freezer gasket failed and was replaced. The freezer light switch failed and was replaced. Five days after the technician replaced the entire icemaker system the water dispenser failed. After replacing the main circuit board in back, the front control panel, lines, water switch and water reservoir with no luck the technician declared the refrigerator "unrepairable."

After the icemaker failed for the third time and the lower gasket and switch and the main CB had failed and been replaced I sent an email to Samsung Support from their website. What I got in response was that Samsung considers these types and numbers of failures within less than two years since purchase "Normal wear and tear."

Chatting online the representative apologized but refused to escalate my issues to a higher level ("Not allowed").

I contacted Lowe's Home Office and advised them of my problems and the fact of so many negative reviews in Amazon as well as the Class Action lawsuit against Samsung for selling several models of refrigerators with KNOWN defective compressors. Lowe's promised to look into the matter.

I waited a few days and then did another online chat.
Read more ›
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7 of 7 people found the following review helpful
1.0 out of 5 stars horrible company November 17, 2012
Don't buy it. It has ruined my floors. The coils are now freezing. There is a class action lawsuit out on this fridge for the frozen coil defect. Not happy.

An update for you regarding my floors. Samsung contacted me and offered to pay for an assessment of the fridge (not repair). The man came out and said it was a nipple in the drain tube that freezes. They now have an "upgrade" which is longer than the original. The engineers messed up the first time. They said the part and repair is my responsibility at $250. I got a repair bid on the floor for $3500. I submitted this to Samsung at their request early April. Since then it has gone through many "layers" of their bureaucracy including "the president." Now it is in the hands of their insurance company which could take up to 14 business days to process. We're now 2 weeks past that and Samsung says they have no control over the insurance company and when they might call. We have a $3500 repair on our hands unless this company decides to do the right thing. Very disappointing to say the least.
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7 of 8 people found the following review helpful
1.0 out of 5 stars Complete JUNK, DO NOT BUY SAMSUNG August 9, 2012
Well, buy a Samsung fridge if you need a massive pile of crap in your kitchen...

Buy a Samsung Fridge only if you don't like ice makers... Ours is about 3 years old. The Ice maker quit about 6 months ago. We contacted Samsung for repairs. They sent their factory authorized repair service, A&E Factory Service. They actually had the nerve to ask $535 dollars to fix the ice maker. Buyer Beware. Samsung = high dollar JUNK.

After being contacted by Samsung concerning my complaints with their product, I am updating my above review.
Samsung sent their repair service out to repair my ice maker. While they did pay for the parts, I was still left with the labor portion of the repair which came to about $180. It took 3 appointments for them to finally get it right which cost me quite a bit more money in lost wages.
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10 of 13 people found the following review helpful
5.0 out of 5 stars Samsung French Door Refrigerator is Wonderful! May 2, 2011
By dd121
I have owned this refrigerator for over a year now. I replaced a side-by-side refrigerator I previously owned. There is so much more room to store food and see it better in this french door model. The freezer is a huge improvement. I love the way this refrigerator is laid out. It is very polished and striking looking. The water/icemaker is a must have. The water filters are a little pricey to replace so I buy them through amazon 3 at a time and get free shipping and no tax.
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3 of 3 people found the following review helpful
1.0 out of 5 stars Poor qualiity July 22, 2013
I bought a Samsung refrigerator and the freezer door broke within two weeks. We opened the door no more than 5 times. Customer service is the worst I have ever experienced. We bought a package of four Samsung appliances and two of the four did not work.
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3 of 3 people found the following review helpful
1.0 out of 5 stars Do not purchase a Samsung Refrigerator June 27, 2013
We have owned our refrigerator for 3 years and it is on it 6th repair. Samsung will not do anything to assist thier customers. The problems started one month after the one year warranty. Parts take weeks to get. This has been a nightmare of an appliance.
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3 of 3 people found the following review helpful
1.0 out of 5 stars Icemaker overflows and makes big block of ice March 23, 2013
By Pablo
After about 2 years our icemaker started to leak and it creates a big block of ice in the bin not allowing it to dispense what little cubes are in the tray. I called sears and Samsung but it is no longer covered under warranty. I plan to purchase the entire icemaker assembly to see if that fixes the problem but after some research on the internet it's possible that the circuit board is bad and therefore overflowing the ice machine. Not sure how it works, which is why I haven't pulled to trigger on it yet. Regardless, stay away from this unit.
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Most Recent Customer Reviews
4.0 out of 5 stars Would by another Samsung
Nice side by side. Have had no problems so far. Unit is 4 years old. One issue, with ice maker inside you refergiatior box you give up some room. Read more
Published 2 days ago by David Hurt
1.0 out of 5 stars coils iced up stop regrigerating
same as other folks bought a rf267 February 2010. Iced up quite working found a you tube video on the problem http://www.youtube.com/watch? Read more
Published 25 days ago by Ruth B. Felt
1.0 out of 5 stars Terrible Refrigerator
We purchased our Samsung refrigerator 4 years ago. Thankfully we also purchased an extended warranty. We have replaced the fan twice, seal kit and other parts 4 times. Read more
Published 1 month ago by Ray Johnson
1.0 out of 5 stars Leaking ice maker considered an "acceptable flaw"
We purchased this refrigerator 6 weeks ago. Ice dispenser drips constantly after the ice maker is used as any ice left in the shoot melts and drips onto the external reservoir. Read more
Published 2 months ago by rsp teacher
1.0 out of 5 stars Samsung really sucks at refrigerators
The refrigerator worked great for just under a year and then when we got it hooked up to a water line it broke. Read more
Published 4 months ago by Stephen P. Rosewarne
5.0 out of 5 stars Great refridgerator
We had a good experience GE profile that's was the exact same as this rf267aers (except for a little variation I with the control panel). Read more
Published 4 months ago by Ryan Boothe
1.0 out of 5 stars will never buy a Samsung refrigerator again!
Bought this less than 3 years ago, ice maker doesn't work, freezer seal degraded and fell off the rim, and freezer no longer works.. Read more
Published 8 months ago by ME
1.0 out of 5 stars Aweful products across the board.
Bought the "JD Power & Assoc Highest Rated" Samsung suite of products at Lowes: This refrigerator, a smooth top oven (elec), microwave and a dishwasher. Read more
Published 11 months ago by Jane K Sieve
1.0 out of 5 stars Mexican Junk!
Bought this refrigerator at a local appliance store, (NOT from Amazon). Luckily, we also purchased an extended service plan? Maybe not that lucky? Read more
Published 12 months ago by Sledge
1.0 out of 5 stars horrible product / horrible service
Do not buy a Samsung refrigerator. I bought one and it only lasted 3 years before the temperature gauge broke. Read more
Published 13 months ago by L. Kerr
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