Customer Reviews

Samsung : RFG297AAWP 29 cu. ft. French-Door Refrigerator - White Pearl

5 star:		(2)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

I've had the refrigerator for a month now and it's been nothing but fantastic. There's so many fine touches to this refrigerator you really feel that samsung put a lot into their engineering/design of this fridge. First of all the fridge is huge. I really didn't pay much attention to the bottom freezer design until my girlfriend pointed out the convenience of having the refrigerator section on top. I can't go back to have a top freezer fridge.

The bottom freezer handle has tilt and pull design which I haven't seen in any of the other manufacturers. This means as you pull the handle towards you it tilts and actually pushes away from the frame of the refrigerator. You can see this when you play with the handle. The freezer compartment is intelligently designed to be able to hold whatever you throw at it. It passed the frozen pizza test with an actual slot for sliding them in.

The ice cube maker is inside the refrigerator rather than the door which is preferable in my opinion. This keeps the doors light while being able to hold more ice. You'll also notice that there aren't any rubber seals that rub against each other when you close the french doors. Rather they designed a unique mechanism which is a bit hard to describe. Other refrigerators we've seen had rubber seals that rubbed against each other which is bound for tearing in the future.

The interior layout, deli pantry, and shelves all work well. What's awesome about the refrigerator is the twin cool. Now, I was told by the sales guy this helps with freezer burns. I haven't had anything in the fridge long enough to tell, but for certain it's nice to have that funky smell you get in the freezer when you have one cooler driving air to both compartments. My girlfriend notice her vegetables kept fresh. She commented how you normally have to chop up green onions to keep them fresh but they stayed fresh for two weeks without chopping them.

Cons. Well, there are a few of them but I wouldn't consider them cons but you'll notice them and quickly forgive. The ice maker is a bit loud when it drops the cube. Other than that the fridge is extremely quiet. Did I mention you can set temperature from the lcd panel and things stay extremely cool. Don't open the fridge naked.

We have had this refrigerator for three weeks now, and it is a drastic improvement over the GE side-by-side it replaced. The refrigerator compartment is roomy and well lit by LEDs. The doors open easily. My wife adores the pull-out freezer drawer...providing much better access to the frozen food than the side-by-side could. The control panel is convenient and easy to operate. It runs quiet and doesn't make the odd noises the GE did (we used to joke that our GE was "haunted" with the noises it made).

Only comments: (1) Yes, it is a bit noisy when the ice maker drops a batch of ice. (2) The ice maker has a smaller capacity than what we are used to. (3) Probably the biggest gripe is with the water dispenser, where the angle of the water flow points back towards the refrigerator, as opposed to angling towards the front (i.e., towards you). This makes it impossible to fill bottles with narrow openings, as the water stream tends to ricochet off the neck of the bottle and spray over the bottle opening. Other than these comments, we have been very pleased so far.

I have this in black and found the door scratches just from magnets and shows every spot and fingerprint. I bought it a year ago December and thought I'd eventually get used to the icemaker which sounds like someone racking pool balls - it's loud enough to wake me up in the night upstairs! - and the way it spews water an ice everywhere, no matter what container you're using. The plastic flap to push to the the water scratched badly within the first week. My hubby waxed it with automotive wax thinking the would help but no way. I rub it down periodically with WD-40 on a paper towel to somewhat disguise all the scratches (looks like a wolvering has been using it) and - wouldn't you know - this is not something covered by the warranty. Get the Kenmore Elite (my daughter did) for the same price with the same features.

We just got this regrigerator yesterday. First, the panel didn't respond. We put in a service call, they said they have to come out to fix the panel during business days. They don't work on weekend. Since the panel didn't work, we couldn't set temputure. So we couldn't use the frig at all. We read all the labels on the frig and found out that if you press "energy saving" button and light button together, we could reset the panel. We did that and now the panel works. When we called the services to cancel the service call, we were told we could loose our warranty for what we did. If you don't want us to do it, why did you put a label there without telling us we could loose our warranty? We couldn't get your service on weekend, and we couldn't do it ourself either. So we are just doomed no matter what?

Beside service problem, the temputure jumps quite a lot if you unplug the frig for just 10 second. The freezer side jumped from -2 to 16. The frig side jumped from 38 to 49. Do the sensors have problem? Does the panel have problem? Does the frig really work that way? Imagin you have a power outage, your food will turn bad quickly. We asked the service person this question. She doesn't have an answer.