Samsung Reality SCH-U820 Phone, Piano Black (Verizon Wireless)

by Samsung

Product Details

• Product Dimensions: 4 x 2 x 0.7 inches ; 3.7 ounces
• Shipping Weight: 14.4 ounces
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B003HC8QZE
• Item model number: SCH-U960
• Average Customer Review: 3.4 out of 5 stars  See all reviews (18 customer reviews)

Product Description

Amazon.com Product Description

Sporting a touchscreen display and horizontal slide-out full QWERTY keyboard, the Samsung Reality makes it easy to stay in touch with all of your favorite social networking sites as well as keep connected via voice and text communications. All your social networking sites are packed into one Communities widget, enabling you to update your status, post pictures and upload videos to YouTube and other Web sites instantly.

The Reality combines a full touchscreen with a sliding QWERTY keyboard (see larger image).

The phone also includes Samsung's unique TouchWiz interface, which offers specially designed widgets that allow you to customize and personalize your phone.

The Reality is compatible with the V Cast Music with Rhapsody service, which enables you to purchase songs through your phone and download them via the fast Verizon Wireless 3G EV-DO data network. You'll also stay on course thanks to the VZ Navigator GPS turn-by-turn direction service. And with the optional Visual Voice Mail service, you'll be able to quickly and easily scroll through your messages and pick the ones you want to listen to. See more details on optional Verizon Wireless services below.

The 3.2-megapixel camera/camcorder offers a number of configurable settings to help you get the right shot, and you can edit photos right on the phone. You can also multitask with music playing while you access other functions on the Reality, including text messaging, e-mail, and browsing the Web. Other features include Bluetooth for hands-free devices and stereo music streaming, microSD memory expansion (up to 16 GB cards supported), access to personal and corporate e-mail, personal organization tools, voice commands, and up to 5 hours of talk time.

Key Features

The Communities social networking widget.

Other features include a 3.2-megapixel camera, Bluetooth stereo music, access to personal and corporate e-mail, and a multitasking music player (see a larger schematic of the phone).

• Fast 3G connectivity thanks to the reliable Verizon Wireless EV-DO, Rev A network
• GPS navigation capabilities via VZ Navigator service
• 3-inch touch-enabled display (240 x 400 pixels, 262K color depth)
• Horizontal, slide-out full QWERTY keyboard
• TouchWiz user interface
• Communities Widget offers easy access to your favorite social sites like Facebook, MySpace, Twitter and Flickr. You can upload up to 10 files at once and even browse the site as your files upload.
• 3.2-megapixel camera/camcorder with up to 9x digital zoom; Night Shot mode; single, multi, panorama, mosaic and frame shot modes. Photo editing features, including Dynamic Canvas, which supports flash animations in pictures
• Digital music player compatible with MP3, WMA, and unprotected AAC/AAC+ formats. The Music Player allows you to continue listening to your favorite songs while you access many other functions, including text messaging, e-mail, contacts and browsing the web. While listening to music, just press the Back key in the upper left of the screen to select another activity. If you receive a call while listening to music, the song will pause and resume when the call is completed.
• Bluetooth 2.1 connectivity with stereo music streaming (A2DP) capabilities as well as hands-free headsets and car kits. You can connect your laptop (either via Bluetooth or wired USB) and enjoy dial-up networking--surf the Internet, send e-mail, and access files from a server (additional charges or subscription applicable).
• Memory expansion via microSD card slot with support for optional cards up to 16 GB.
• Text, picture and video messaging with threaded messaging display
• Full HTML Web browsing
• Access to personal and corporate e-mail
• Access to instant messaging services
• Voice dialing capabilities including dial, send, text message readout, and more
• Organizer tools including calendar, note pad, sketch book, alarm clock, world clock, stopwatch timer
• 1000-entry phonebook with multiple contacts per entry
• Airplane mode allows you to listen to music while the cellular connectivity is turned off
• 3.5mm headset jack
• Hearing aid compatible (M4 rating)

Vital Statistics
The Samsung Reality weighs 4 ounces and measures 4.23 x 2.09 x 0.65 inches. Its 1600 mAh lithium-ion battery is rated at up to 5 hours of talk time, and up to 300 hours (12.5 days) of standby time. It runs on the CDMA 800/1900 frequencies as well as EV–DO, Rev A 3G frequencies.

What's in the Box
Samsung Reality handset, rechargeable battery, charger, quick start guide, user manual

Verizon Wireless Services

• Reliable 3G Network: With support for the EV-DO high-speed data standard, you'll enjoy fast access to the Internet and Verizon Wireless multimedia services (additional charges applicable), with average download speeds ranging from 400 to 700 Kbps and peak rates up to 2 Mbps. (Learn more about where EV-DO coverage is offered.)

• VZ Navigator Capable: With this GPS-enabled phone, you'll be able to access the Verizon Wireless VZ Navigator service (additional charges applicable) for voice-prompted turn-by-turn directions, heads-up alerts, local search of nearly 14 million points of interest in the US (such as landmarks, restaurants and ATMs), and detailed color maps.

• V CAST Music with Rhapsody: Access this exclusive digital music service for RealNetworks and for MTV Networks, which delivers unlimited monthly access to music on up to three Rhapsody-compatible mobile phones and players and online on multiple PCs and Web browsers. For a monthly fee (billed on your Verizon Wireless bill), you can load and reload your subscription songs from your PC to your V CAST Music with Rhapsody phone as often as you want, and take your music on the go.

  On PCs running the Windows XP or higher operating system, you can also browse, preview, and purchase music using the V CAST Music with Rhapsody software, which is available as a free download from the V CAST Music with Rhapsody download website. Additional subscription charges applicable.

• V CAST Video on Demand: This optional service enables you to watch full-length TV shows plus news, sports, weather, and live entertainment video clips. It features more than 100 full-length programs from leading broadcast and cable networks, ranging from highly-rated drama and comedy series to reality programs and children’s programming. V CAST Video on Demand also delivers live sporting events, including NHL hockey games and an upcoming slate of college football games

  The service offers unlimited viewing of Basic Videos and the ESPN MVP channel. You can choose from 14 categories, including Entertainment, Kids, Music, Sports, Comedy, News, Pop Culture, Information, Women, Latino, Home & Leisure, Multicultural, Cutting Edge, and Hollywood. Additional subscription charges applicable.

• Visual Voice Mail: This innovative service enables you to delete, reply, and forward voice mail messages without having to listen to prior messages or voice instructions. Visual Voice Mail is the ideal tool for the busy mobile professional who may need to prioritize which messages he or she listens to first. Features include on-screen access to voice mail message status, save up to 40 messages for 40 days (or archive permanently), create up to 10 different caller ID-based greetings, and reply via call back, text or even voice mail.

Product Description

Verizon Samsung u820 Reality Black MEDIUM

Customer Reviews

Most Helpful Customer Reviews

8 of 8 people found the following review helpful:

5.0 out of 5 stars I love this phone!, June 9, 2010

By 

musicmom "[e-mail]" (Watford City, ND USA) - See all my reviews

This review is from: Samsung Reality SCH-U820 Phone, Piano Black (Verizon Wireless) (Wireless Phone)

I got this phone thinking that it was just going to be a normal phone. But it's not! This phone is amazing! It's keyboard is nice and spaced, It's screen is a good size, And the touch screen is nice and responsive. I have no cons as of yet and I've had the phone for about 2 weeks. I would definitely recommend this phone!

7 of 7 people found the following review helpful:

5.0 out of 5 stars Love it!, September 3, 2010

By 

Photini - See all my reviews

This review is from: Samsung Reality SCH-U820 Phone, Piano Black (Verizon Wireless) (Wireless Phone)

Before I bought this phone I checked the reviews on both the Verizon site and Amazon. The only bad reviews I could find seemed to be either user error or phone malfunctions(always a smart move to have the $5 a month phone insurance for any phone!). My opinion is that this phone is fantastic. It does everything it says it does. I must admit I didn't buy it to have full access to the internet and browsing away from a full functioning computer (can't afford that plan!). It has limited access on my plan to facebook and myspace, bing and others, and any google searches. I wasn't looking for much more than that.

The touch screen is great. Clear and easy to use (I do have fingernails and that helps. My husband does struggle trying to use it with his fat fingers). The internal user functions (ie card formatting, moving pictures, text & pic messaging etc) is extremely user friendly. The phone even comes with a tutorial for special features (for those who never read the manual :-)) and a callibration unit for the touch screen (for fat finger users I assume).

I've never been happier with a phone I bought, especially for it's price. It does everything it says and is easy to use. I would recommend it to any friend.

6 of 7 people found the following review helpful:

1.0 out of 5 stars Don't get this phone -- you will hate it!, January 19, 2011

By 

David A. Taylor (Half Moon Bay, CA USA) - See all my reviews

This review is from: Samsung Reality SCH-U820 Phone, Piano Black (Verizon Wireless) (Wireless Phone)

I was going to write a reasoned, thorough review of this phone, but now I see there is not much point. After introducing it just a few months ago with much fanfare, Samsung has already pulled it from the market. But just in case they try to inflict it on us again in an 'updated' version, let me tell you why it's so awful. The worst thing is that even if you lock the phone, it turns itself on and does whatever it pleases, including modifying your data, connecting to the web, and placing calls. I have repeatedly heard voices from my pocket and found that it had dialed one of my contacts without me even knowing about it!

Other bad points include (a) a touch screen so bad that you can't touch the screen to scroll a list without opening the item you touched, which makes it nearly impossible to use the contact list; (b) a lousy menu system that is so confusing it must have been designed by a sadist, (c) a screen that scratches much too easily, (d) a nearly useless web browser, and (e)games and applications that aren't even sized to fit the screen and make you navigate with arrow keys rather than use the touch-screen feature.

Samsung, could you have done any worse? You owe every single person who bought this phone a full refund plus compensation for all the time they wasted trying to get the damn thing to work. I won't hold my breath.