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Samsung Rugby a837 Phone, Black (AT&T)
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Samsung Rugby a837 Phone, Black (AT&T)

by Samsung
3.5 out of 5 stars  See all reviews (33 customer reviews)

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Technical Details

  • Size (LWH): 3.95 inches, 2.05 inches, 0.9 inches
  • Weight: 4.64 ounces
  • Network Compatibility: UMTS
  • Phone Book Capacity: 500 Entries
  • Minimum Rated Talk Time: 420 minutes
  • Minimum Rated Standby Time: 216 hours
  • Battery Type: Lithium Ion
  See more technical details

Product Details

  • Product Dimensions: 4 x 2 x 0.9 inches ; 4.6 ounces
  • Shipping Weight: 15.2 ounces
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B001G60DLI
  • Item model number: A837 Rugby
  • Average Customer Review: 3.5 out of 5 stars  See all reviews (33 customer reviews)
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Product Description

Ideal for on-site field services, the ruggedized Samsung Rugby for AT&T can take just about anything you can throw at it. This highly durable handset is certified to Military Standard MIL-STD 810F standards that's perfect for users like construction foremen and landscape designers. In addition to access to AT&T Navigation turn-by-turn direction service, the Rugby also features compatibility with Push to Talk communication, Enterprise Paging, and AT&T's breakthrough Video Share calling services. This quad-band GSM phone runs on AT&T's dual-band 3G (HSDPA/UMTS) network, for fast downloads and seamless video calls. It also offers a 1.3-megapixel camera, microSD memory expansion to 8 GB, Bluetooth for handsfree communication and stereo music streaming, access to personal email and instant messaging, and up to 5 hours of talk time.

The ruggedized Samsung Rugby is certified to Military Standard MI-SID-810F, withstanding dust, shock vibrations, rain, humidity, solar radiation and altitude and temperature extremes.
AT&T Service Options
This AT&T phone can handle high-speed data connectivity via AT&T's 3G mobile broadband data network, which is available in most major metropolitan areas. The AT&T 3G network uses the dual-band UMTS 850/1900 MHz network (also known as WCDMA), making it possible to enjoy a variety of feature-rich wireless multimedia services. It also gives AT&T the advantage of offering simultaneous voice and data services.

In areas where the 3G network is not available, you'll continue to receive service on the AT&T EDGE network, which offers availability in more than 13,000 US cities and along some 40,000 miles of major highways. Providing average data speeds between 75-135Kbps, it's fast enough to support a wide range of advanced data services, including video and music clips, full picture and video messaging, high-speed color Internet access, and email on the go. You'll also enjoy quad-band GSM connectivity, which allows you to make calls in more than 190 countries and access data applications in the more than 135 countries where AT&T offers international data roaming.

With 3G connectivity, you'll be able to access AT&T's Video Share service, which enables you to send a live, one-way video stream to another compatible phone during a standard voice call. The service also allows you to switch the direction of the video stream during the same phone call. (Customers must be in an area served by the company's 3G network and have a Video Share-enabled phone.) A majority of users in the architecture, engineering and construction industries rated the ability to share live video through Video Share highly, according to research commissioned by AT&T. Video Share lets you see progress on a job site or review the day's work without having to drive from an office or other site to do so.

This 3G-enabled handset is compatible with AT&T's Video Share calling.
You can take advantage of the AT&T Navigator GPS software and service, a full-featured premium navigation application that includes audible turn-by-turn directions, real-time traffic updates and re-routing options, and 3D moving maps (additional charges applicable). AT&T Navigator offers several other features to make your commute more enjoyable and reliable, including mobile access to Additionally, AT&T Navigator is the only mobile phone-based GPS service that provides integrated speech recognition for address entry and points of interest search.

With 3G connectivity, you'll be able to access AT&T's Cellular Video (CV) service and the Internet while on the go. Cellular Video features content from CNN, The Weather Channel, iFilm, Comedy Central and exclusive premium content from HBO and much more. And you get access to AT&T Mobile Music, which enables you to buy tracks while on the, access the Napster subscription music service, stream music video, discover what's playing with Music ID song-recognition software, and find out what's hot with The Buzz music news portal. (A MEdia Max subscription bundle is recommended for accessing AT&T's Internet, video, and music services.)

The phone has a built-in web browser for MEdia Net downloads and mobile web browsing. AT&T's MEdia Net service enables you to receive and send emails, read news headlines, get weather updates, download games and ringtones, and more.

Small business and enterprise customers also have the option to use AT&T's Enterprise Paging to connect quickly to its workforce from a central location. Enterprise Paging is an AT&T-hosted service that allows a centralized dispatch system administrator to build customized group distribution lists of workers in the field and to send group notifications via text messaging. Workers can respond immediately or take the appropriate action in the message.

With its built-in A-GPS, you can use the optional AT&T Navigator service to get you to your destination with points of interest and turn-by-turn navigation.

The Rugby features a rubberized and metal casing that is easy to grip.
Phone Features
The rugged clamshell Rugby is certified to military standard MIL-STD-810F to withstand dust, shock, vibration, rain, humidity, solar radiation, altitude and temperature extremes, and it features a rubberized and metal casing that is easy to grip. The exterior of the phone has a large speaker for easy Push to Talk (PTT) communication as well as a small LCD screen that displays current time, incoming calls, signal strength, and battery life. The interior 2-inch LCD screen has a resolution of 176 x 220 pixels and a 262K color depth. The phone has a 128 MB internal memory, which can be expanded via optional microSD memory cards (up to 8 GB in size). The phonebook can hold up to 1000 contact entries with up to 6 numbers per entry. It also offers 8 one-touch dialing numbers and support for picture and ringer ID.

Handsfree communication is easy thanks to the integrated full duplex speakerphone--perfect for conference calling from the office or on the road. This phone provides Bluetooth wireless connectivity (version 2.0), and includes profiles for communication headset, handsfree car kits, and file transfer. With the A2DP Bluetooth profile, you can stream your music to a pair of compatible Bluetooth stereo headphones. You can connect your laptop (either via Bluetooth or wired USB) and enjoy dial-up networking--surf the Internet, send email, and access files from a server.

The 1.3-megapixel camera provides three resolution choices (1280 x 960, 640 x 480, and 320 x 320 pixels), and it features a 4x digital zoom, multi-shot capabilities (up to 9 shots in a row), brightness adjustment, and a self-timer. Additionally, you can capture videos in QCIF resolution up to 1 hour in length (as well as audio clips of that length), as long as you have space available on your memory card.

Whether on a trip to a new job site or looking for a place to eat lunch in a new area, Rugby is aGPS-capable, which means AT&T Navigator can get you there with points of interest and turn-by-turn navigation. Assisted-GPS technology allows Rugby to locate itself to get you headed in the right direction quickly.

Other features include:

  • Push to Talk (PTT) enables you to pull an entire work group into a wireless call from a PTT session as well as set one's own status to available, unavailable, do not disturb and more.
  • Organizer tools: Calendar, Calculator, Currency Converter, Tasks, Note, Alarm, World Time
  • Instant messaging services: AOL, Windows Live, Yahoo!
  • Access to personal email
  • SMS text and MMS multimedia messaging
  • T9 predictive text entry
  • Music playback formats: AAC, AAC+, eAAC+, MP3, WMA, 3GP, MP4, M4A
  • Any key answer
  • 64-chord polyphonic ringtones, real music ringtones, and vibrating alert
  • Multi-lingual display (English, French, Spanish)
  • Bluetooth version 2.0 with the following profiles: A2DP (stereo music streaming), AVRC (remote control), HFP (hands-free car kits), HSP (communication headsets), BPP (basic printing profile for text, email), DUN (dial-up networking), FTP (file transfer), OPP (object push for business cards, calendar items, and pictures)

Vital Statistics
The Samsung Rugby weighs 4.66 ounces and measures 3.95 x 2.05 x 0.9 inches. Its 1000 mAh lithium-ion battery is rated at up to 5 hours of talk time, and up to 250 hours (10+ days) of standby time. It runs on the 850/900/1800/1900 MHz GSM/GPRS/EDGE frequencies as well as 850/1900 MHz 3G frequencies (UMTS/HSDPA).

Product Description

The Samsung Rugby is a 3G push-to-talk phone that adheres to military standards for dust, shock, vibration, rain, humidity, solar radiation, altitude and temperature. This phone also comes equipped with GPS, 1.3 megapixel camera, Bluetooth compatibility, microSD, video sharing, music player, and HSDPA data. This phone also features an email client, MMS and SMS messaging, and supports multiple languages including French and Spanish. This used product is in good cosmetic condition, it reflects moderate use, and displays some scratches and/or blemishes. This product has been carefully audited, is certified to be 100% functional, and ready for activation.

Customer Reviews

Most Helpful Customer Reviews
44 of 45 people found the following review helpful
4.0 out of 5 stars Delivers as advertised! December 25, 2008
Got this phone due to having others drop and suffer damage. I read every review I could find online. Some people said and are correct that the PTT button on side is easy to press-it is but you learn to pretty much stay away from it. The speaker on front of phone is BY FAR the best I've ever heard. Once you answer or start a call you can activate the speaker and close the phone and enjoy the hands free-great in vehicle or if doing a project. I drive a diesel work truck and have NO problems hearing the speaker on this phone. The camera for a 1.3 mega pixel actually takes better pics than I expected. I have not activated the GPS since I have one and I think the $9.99 a month is too much for how often I'd use it. The buttons have a very good feel. I've already woked out in the rain and the phone got very wet-still woks No problems. The ringtones that come on the phone are probably the worst I've had yet. I use (FREE) to download graphics and ringtones to phones now. Its a great free site. The call quality is very good. My wife says it is ALOT better than my previous Sony and my last Motorola. This is my first flip-phone that I've had and kept- I tried one a few years ago, it was to thin and I just couldn't open it very easily w/ one hand. That is no problem on this phone. It is a little thicker than most flips, but that has to due to its ruggedness. I would give this 5 stars if not for the fact as many other reviewers say about the front display not staying on very long. Kind of petty but I feel it is a legitimate gripe. I have not taken any videos yet so I can't comment on that. Also, want to mention that if you have alot of experience w/ different brands of phones, you probably don't need to open the manual. I have not yet and I had the phone figured out very quickly.
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24 of 25 people found the following review helpful
1.0 out of 5 stars Very disappointing June 27, 2009
I purchased this phone for my fiance at the same time I purchased my Palm Centro. We found that the rugby is not as advertised. First of all, the phone gets horrible reception. In areas where my Palm would get at least 2 bars, the Rugby get no signal or even worse, goes into emergency mode. The calls constantly drop or the phone does not ring at all. Secondly, the back pops off when dropped. For a phone that's supposed to be tough, it hardly lives up to expectations. At this point, the back has been damaged and after talking to both AT&T and Samsung, neither company could replace the back or explain the poor cell signal. It's just been a terribly disappointing experience, and I don't think we'll ever buy Samsung again.
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17 of 17 people found the following review helpful
5.0 out of 5 stars boxy but good October 30, 2008
Verified Purchase
great phone for us contractors and outdoors people....heavy and large by todays phones standards....glad i have it after going through phone after phone that couldn't handle the rain, cold, drops etc..
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12 of 12 people found the following review helpful
5.0 out of 5 stars Solid Tough Phone May 30, 2009
This phone suits me perfectly. It fits in my hand, extends from my ear to my mouth and best of all is solid and rugged. It feels like it will never break. It has a lot of wireless capabilities (internet,video,GPS, Push-To-Talk, etc.) but through AT&T I've inactivated these. I don't really want to pay extra for this stuff since I have my laptop with me quite a bit and it does for me what I need. I've had this phone now for three months with really no complaints. The camera takes pretty decent pictures too. It has USB connectivity so pictures/video can be directly downloaded to a computer.
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12 of 12 people found the following review helpful
5.0 out of 5 stars Heavy Duty November 12, 2008
I loved the Nextel Phones for their ruggedness. But AT&T is the only service I get at my house...
Before this came out I had destroyed three AT&T phones, it was getting expensive. I purchased this without renewing a plan; that hurt a little bit....
I have had it for a month and it gets better reception in my house than the previous three phones. So it is a step up from the "normal" phones. I can only assume it is because of its MIL-SPEC Grade.
It has become common thought that cell phones are disposable, so I think quality has suffered. Plus if your phone dies after a year, you are stuck in the contract and are not ready for an "upgrade". You have to buy out of pocket...Poor quality phones are your problem, not the phone companies...
After a month of hard use the phone is doing well. It has suffered a drop or two of the type that killed my Razor.
It has Yellowpages and GPS directions, but I have not used them. It is nice to know that the options are there if I do need them....
I recommend this phone if you are blue collar or just do a lot of work outside.
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12 of 13 people found the following review helpful
5.0 out of 5 stars Like it very much November 2, 2008
Verified Purchase
More that two weeks and my family plan with 3 phones is working just fine. I think we have tried all the features now except the PTT which I dont want to pay extra for. My kid pays extra for texting on her phone, but the wife and I don't need that feature. I am happy just to have a dependable phone with long battery life and a camera - just in case I have to take a pic and my real digital camera is home. I read a lot of reviews before buying my phones at amazon for a penney each. We all wanted the ruggedness of the Rugby. All the other vendor's rugged phones had less than half the battery life, so we decided on this one. So far - so good. I especially like the speaker phone, loud and clear as well as the big easy to read numbers. You cant go wrong with this one. We got a yellow for my wife, a yellow for my daughter and a black for me just so we don't get them mixed up.
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Most Recent Customer Reviews
5.0 out of 5 stars lasted me 5 years. great phone.
This has been a great phone that has lasted. I have since passed it down to my family. Too bad the kids have broken it.
Published 2 months ago by Rowena F Smith
1.0 out of 5 stars weak hinge
This is supposed to be a rugged unit. The hinge broke after 2 months of normal use. No wonder, close inspection revealed hinges are made of plastic.
Published on October 18, 2010 by Tom
1.0 out of 5 stars not what it is claimed to be
I am in construction, I break phones all the time. I bought this phone because it was supposed to more rugged than other phones on the market. Read more
Published on September 15, 2010 by S. L. HUNN
3.0 out of 5 stars Not so rugged after a year
This phone can really take a beating, but does it slowly start to die like almost every other phone out there? The answer is yes. Read more
Published on July 29, 2010 by Shaun J. Lindow
owned and used it everyday since April 1,2010.

WATER RESISTANCE: It went UNDER the water that first night and although it took a few minutes...... Read more
Published on July 5, 2010 by Robert L. King Jr.
5.0 out of 5 stars Great 4 the long as it is not winter
I purchased two of these phones. One for me and one for my husband. I haven't had a single issue with mine. We live in the Pacific Northwest and it gets a lot of rain time. Read more
Published on May 13, 2010 by Kristin Mcglothen
1.0 out of 5 stars Lousy software
I bought this phone because I tend to be hard on my cell phone. It did make it through my two year contract, but it is easily the most irritating phone that I've ever owned. Read more
Published on May 6, 2010 by Jeffrey Abbott Savage
3.0 out of 5 stars Works, but I have a crack after 1 week.
I received the phone very quickly after the online order. Activation online was a breeze as well. No complains about service or software so far: reception is good (as it always... Read more
Published on May 4, 2010 by Dan
1.0 out of 5 stars Might be rugged but low ring volume
This phone may be rugged but we miss so many calls because we can't hear the ringer. We have it turned all the way up to 7, the highest it will go and the ringer is still very very... Read more
Published on May 2, 2010 by Betmatrho
4.0 out of 5 stars Great tough phone with more features than expected.
VERY rugged phone with great features. I work on cars and landscape and need something I can do anything but weld onto. Works great. Read more
Published on March 11, 2010 by Austen C. Varian
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