I bought this headset recently despite reading reviews about how the band broke within a few days or weeks. I thought I'd take real good care and since I was basically buying it for desktop use, usage would be real light. Well, it was very light usage. I think I may have worn this headset about 7-8 times all told in the 8 weeks I had it. And today, when I went to pick it up, one of the earpieces came off in my hand. Well, not a biggie I thought. I'll just call Samsung, they're a big company, they'll send out a replacement. Well....WRONG. I was told instantly that the neckband was not covered by warranty. The speed with which that answer was forthcoming brought to mind the numerous breakage reports I had read prior to purchase. Well, I have scheduled a 2-hour self-kicking session for later tonight.
I do have a few samsung products. The earlier ones seemed to do well while they lasted. Anything purchased in the past year or so has died quickly. I think I'm going off Samsung for a while. I suggest you avoid this headset like the plague.