Samsung SCX-4720F Office Laser Printer, Fax, Copier, and Color Scanner

by Samsung

Product Details

• Item Weight: 45 pounds
• Shipping Weight: 21 pounds
• Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
• ASIN: B00066FHCE
• Item model number: SCX-4720F/XAA
• Average Customer Review: 2.0 out of 5 stars  See all reviews (1 customer review)
• Date first available at Amazon.com: October 2, 2004

Product Description

Amazon.com Product Description

The SCX-4720F by Samsung offers monochrome printing, faxing, and copying plus color scanning, all from one easy-to-use machine. Ideal for small or home office applications, the SCX-4720F features standard USB/parallel connectivity. For growing needs, optional wireless and Ethernet, a 300-sheet total input capacity, a 250-sheet drawer, and a 50-sheet ADF are also supported.

The SCX-4720F is Windows and TWAIN compatible and features an easy-to-use front panel interface and flatbed design. The unit has 32 MB memory (expandable to 160 MB) and supports standalone copying. PowerSave, PaperSave, TollSave, and TonerSave modes permit efficient and cost-saving operation.

What's in the Box
SCX-4720F, 250-sheet drawer, ADF, power cable, installation software, user guide and setup sheet, warranty information; USB cable not included

Product Description

Ideal for offices that need complete document management capabilities but dont want to be overrun with machinery and complexity, the Samsung SCX-4720F multifunction machine delivers laser printing and faxing, digital copying and color scanning in a smarter, simpler package.Fast print and copy speeds up to 22 ppm/cpm let you stare down deadlines with confidence. Fast 33.6 Kbps fax modem allows you to transmit a page in about 3 seconds. Offers time-saving scan features such as scan-to-email and is TWAIN compatible. Youll even spend less time reloading, thanks to a high-capacity 250-sheet paper cassette and a simple one-piece toner cartridge. Fast USB 2.0 and IEEE-1284 parallel ports offer easy connectivity solutions.The SCX-4720F delivers professional-quality laser prints and copies, plus high-quality color scans at up to 4800 dpi enhanced resolution. It also features a durable monthly duty cycle up to 10,000 pages. And with money-saving PowerSave, PaperSave, TollSave and TonerSave modes, the SCX-4720F makes it easier to do business more responsibly. All from the only printer manufacturer rated Outstanding in a recent PC World magazine reliability survey (12/03). A convenient manual-feed tray lets you print on a wide variety of media. TonerSave mode can extend the life of your toner cartridges up to 40 percent. And USB Direct delivers computer-free scanning, printing and more.

Customer Reviews

Most Helpful Customer Reviews

9 of 11 people found the following review helpful:

2.0 out of 5 stars DON'T BUY THIS PRODUCT, July 23, 2005

By 

James Schlotzhauer (Seattle, WA) - See all my reviews
(REAL NAME)   

This review is from: Samsung SCX-4720F Office Laser Printer, Fax, Copier, and Color Scanner (Office Product)

I bought this multifunction machine for telecommuting from home. There are other models by other manufacturers significantly less expensive with comparable quality, but few that market themselves as compatible with wireless networking. I specifically bought this expensive machine for that feature.

Unfortunately, to set up or add to an existing wireless network, an optional proprietary part (SCX-00LA) needs to be purchased and installed. What Samsung doesn't tell you, however, is that the SCX-00LA is not available in the United States, there is no timeline for its release. The overly expensive machine you bought specifically for that one feature is now an expensive paperweight one room over from the desktop. (After tripping over the 16' + 10' foot USB 2.0 extension cord, and ripping the USB port from my $3,000.00 desktop, I decided not to chance it with the 26' USB cord running through the house again.)

Samsung support was completely unhelpful (one condescending schlub actually told me that this machine is not marketed as wireless compatible in the US (despite Samsung's own website)) and it took two full weeks to ascertain the correct status of the SCX-00LA and its unavailability. Samsung's final response? Marketing people are working on it. Send it back to the reseller (too late and the packaging is gone.) Sorry.

In short, the 4720-F is a decent machine with decent fax and print quality and is easily set up, but it doesn't deliver what it promises. Samsung support is misrepresentative, condescending, and completely worthless (even to merely get information about the unavailable part) and I've ended up with a very expensive paperweight. I'll never buy Samsung again, and I suggest you don't chance it with this model.