Customer Reviews

27
3.3 out of 5 stars
Samsung Secured Digital Wirelss Baby Audio Monitor
Price:$36.61 + Free shipping with Amazon Prime
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35 of 37 people found the following review helpful
on August 27, 2012
Having read the other reviews, I feel the need to clarify a couple of things. Honestly, when I read 7 or 8 reviews that all use the same cheesy language ("wireless freedom!" "crystal clear sound!"), written within a few days of each other, and all giving a product 5 stars, I get really skeptical really fast about how genuine those reviews may - or may NOT - be. For the record, I bought the Samsung Secured at a Target in Orlando, while on vacation, after my Sony Baby Call spent an unfortunate evening with an electrical storm. I am evaluating the Samsung based on previous use with a Baby Call, Summer Secure Sleep, Safety First Glow & Grow, and Safety First Crystal Clear.
1) "Wireless" is both a half-truth and not really an advantage over anything. Why? Because most baby monitors on the market right now have the exact same DECT "wireless" technology. This monitor works on a battery, which needs to be plugged in regularly to charge. Yes, you can unplug it and walk around the house during the day, but if you are going to use it at night, you will need to plug it in or run the risk of it dying while you are fast asleep. The piece that goes in your child's room is not wireless. Every basic monitor available right now functions this way.
2) Sound quality is not the only aspect of a baby monitor that matters. This is easily the quietest monitor that I have tried thus far. What is the point of decent sound quality, if you can't actually HEAR it over the dishwasher, shower, or other children? Despite the glowing reviews, I found that my child still sounds far away over this monitor. There isn't much true interference, but there is a buzz that is constant no matter where I try to use it (including our hotel on vacation, our home, and my mother's house). I also find it annoying that the receiver takes a good 10-15 seconds to pair with the transmitter, every time you turn it on. Meaning I don't ever have instant sound. Not cool, Samsung.
3) The cost. Seriously? It's a standard monitor, with no advanced functions or video capability, and yet it is 2-3x the cost of comparable units. Why the ridiculous price tag???
On top of those issues, I find that the green lights on this monitor are VERY bright. I have to turn it to face away from me at night, or the lights will keep me from sleeping. Not a very pleasant discovery for a sleep-deprived mother of young children. Especially given that the already too-quiet monitor is even more difficult to hear when facing away.
Bottom line: There is no ACTUAL advantage of this monitor over any other I have tried, and in fact, it falls short of my experience with the Baby Call. Given the inflated price tag, in the end, you really are just paying for the name. Do yourself a favor and try a Sony Baby Call first. You will see a number of reviews (including mine) that mention interference, but in the case of the Sony, you can (in most cases) simply adjust the channel (as opposed to the Samsung, which only gets so loud). The sound quality really IS great, and oh yeah - the Baby Call is HALF the price.
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7 of 7 people found the following review helpful
on August 17, 2013
I bought this a month ago on clearance after my Angelcare monitor died after 2 years of use. I was very interested in getting a digital monitor as I could always hear my neighbor's kids on channel A with the analog monitor, and lots of analogs like the Angelcare only have two channel. For the current low price, I find this monitor to be a very good value for the money and it's quite functional. Unfortunately, there are some irritating design flaws that could be easily fixed and then this would be the perfect audio monitor.

The good:
No noticeable interference, static or strange sounds, no matter where I put it. This was one of my biggest worries with a monitor because I keep it on all night and I don't want random interference waking me up. I hear my baby's room and nothing else.

Clear sound and volume is plenty for me. I actually keep the volume on the lowest setting at night and I have no problems hearing.

It's light and compact and easy to pack for travel. My old monitor was quite bulky so this is a big plus for me.

The bad:
The lights on this monitor are way too bright. I have to cover the monitor at night because it is so annoying. And if the battery on the parent unit is charging, the lights flash every five seconds. Why would anyone think this was a good idea? It's irritating and terrible, especially at night. Fortunately we keep ours plugged in 99% of the time so we don't often have to deal with this.

Annoying, loud beeping sounds. The adult unit makes a loud beep every time you turn it on as it connects with the child unit. If it fails to connect, it will beep again and again and again. The instructions say the parent and child units are automatically paired but this is not true. The first time you turn them on they must be next to each other to pair or they won't pair. After that we haven't had any problems connecting the two.
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4 of 4 people found the following review helpful
on February 4, 2014
I've had this monitor for about 1 year. Recently, the AC Adapter cord (the charger) on the parental unit frayed and stopped charging. I tried to purchase a replacement AC Adapter and Samsung does not offer replacement parts. For $45, I can send it in for repair under warranty, but I do not have my original receipt and the product itself is the same price, so it doesn't make sense to do this. This monitor served us well before it busted. The lights are bright when dark and we occasionally heard interference, but overall it did its job.

Because of the customer service issues, I do not recommend this product.
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3 of 3 people found the following review helpful
on August 5, 2013
I love the range of this monitor. I also have a Sony Baby Call which is great, but I can't take it everywhere I want because of the range. However, the Sony is really loud in affect extending its range.

The Samsung is not loud at all. If its not on your person, you may not hear the baby crying. Only buy this monitor if the extended range is a must have and you plan to keep it right next to you at all times.
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2 of 2 people found the following review helpful
on April 8, 2013
Verified Purchase
We have not been able to get it to work yet. The battery compartment won't open. My husband is going to try to work on it and it we can't get it to work, guess we will have to return it.
This is the second one I have bought. The first one worked ok, but the charging cable wore out in less than a year. Other than that it worked good.
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2 of 2 people found the following review helpful
on January 23, 2014
Verified Purchase
I got an out of range beep when I clearly within range. Did not work well so I returned it and bought a different monitor.
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1 of 1 people found the following review helpful
on January 5, 2014
Verified Purchase
This worked well for the first 6 months we had it. Then the parents' monitor (the one that makes sound) stopped working consistently. When it's plugged in, it works fine, but when it's running on battery, even when fully charged, it sometimes cuts out and I have to turn it off and on to make it work. So annoying!
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3 of 4 people found the following review helpful
on January 14, 2014
This is the worse product for our baby I could imagine. Every time we turn this on it needs to reconnect with the main "parent" part in the baby's room. It then makes a loud beeping noise that would wake a dead cow. It's literally so loud that I am constantly left to wonder if the designers of this monitor were trying to design the worst possible device ever. If the baby doesn't wake up from the foghorn sounds that pairing the monitors creates, not to mention the fact that I've had to open the baby's door to pair them, then the actual sound of the monitor is great. Guess what though, if I've got to risk waking the baby every time I want to use the monitor, I'm just not going to use the monitor which renders it's sound quality moot. As it stands, I finally purchased a new monitor at Target today that doesn't require being paired every time I turn it on. Finally I can leave the baby sleeping in his room and actually hear him from other parts of the house. What a novelty.
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on March 4, 2015
Verified Purchase
ONE GREAT UNIT. EVEN WITHOUT SOUND OR TURNED DOWN, LIGHTS LET YOU KNOW SOMETHING IS HAPPENING. LIGHTS BLINK WHEN THERE IS SOUND, ANOTHER LIGHT BLINKS WHEN THERE IS MOVEMENT (WHEN SOUND HAD BEEN TURNED DOWN OR MUTED). WHEN SOUND IS ON ... ABSOLUTELY FLAWLESS CLARITY OF SOUND AND STILL BEEPS WHEN THERE IS MOVEMENT BUT NO SOUND. I HIGHLY RECOMMEND THIS PRODUCT NOT ONLY FOR BABIES, BUT MY WIFE HAS SEIZURES AND CANNOT TALK, BUT IF SHE MOVES, THE MONITOR LETS ME KNOW THERE IS MOVEMENT. ABSOLUTELY WONDERFUL. NOT ENOUGH STARS CAN GIVE THIS UNIT JUSTICE. ALL I CAN SAY........ IF YOU HAVE BABIES, OR HANDICAPPED PERSONS N THE HOUSEHOLD ............. GET IT! DON'T WAIT UNTIL IT IS TOO LATE !!!! JEFF KIRBY - NOTASULGA, AL
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on June 8, 2014
Verified Purchase
When we bought this product we were looking for something quick and easy to use If we had to go outside. We were disappointed the baby unit had to always be plugged in. I wanted something I could just put near my sleeping baby without worrying about finding a nearby outlet. But, we decided we'd put up with it.

Then, after charging the parent unit for 16 hours it could not locate the baby unit even when it was sitting side by side. The "out of range" light blinked and beeped for an hour. The never connected or transmitted anything. The instructions said the two devices were "paired" prior to purchase, but clearly this one had a malfunction and we'll be returning it.
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