Customer Reviews


36 Reviews
5 star:
 (10)
4 star:
 (6)
3 star:
 (8)
2 star:
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18 of 18 people found the following review helpful:
4.0 out of 5 stars Great Phone!
I've had this Samsung Impression for a month now. It is awesome in almost every aspect. I LOVE the keyboard! I would recommend this phone for anyone who prefers to text.

PROS: Great Keyboard, Battery isn't too bad if you don't surf the web alot, Sturdy good quality plastic, great camera features! you can edit photos, Great sound quality when talking on the...
Published on May 29, 2009 by Everardo A. Baez

versus
7 of 7 people found the following review helpful:
1.0 out of 5 stars Unresponsive Touchscreen
I loved this phone when I got it! It was easy to use and texting was a breeze!

HOWEVER...

My first one went from perfect to unresponsive screen in a matter of minutes one day, for no reason at all. I'd only had the phone for about 6 months and took very good care of it. I was able to get it replaced, but my second one suddenly did the same...
Published 7 months ago by Jenna B


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18 of 18 people found the following review helpful:
4.0 out of 5 stars Great Phone!, May 29, 2009
This review is from: Samsung SGH a877 Impression - Cellular phone - 3G - WCDMA (UMTS) / GSM - touch / slide-out keyboard - crystal blue - AT&T
I've had this Samsung Impression for a month now. It is awesome in almost every aspect. I LOVE the keyboard! I would recommend this phone for anyone who prefers to text.

PROS: Great Keyboard, Battery isn't too bad if you don't surf the web alot, Sturdy good quality plastic, great camera features! you can edit photos, Great sound quality when talking on the phone, great speaker phone
, overall a great PHONE!

CONS: No wi fi... No Voice Dialing
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14 of 14 people found the following review helpful:
5.0 out of 5 stars Great phone! would recommend to everyone!!, July 29, 2009
By 
Greg Kommel (Southern California, USA) - See all my reviews
This review is from: Samsung SGH a877 Impression - Cellular phone - 3G - WCDMA (UMTS) / GSM - touch / slide-out keyboard - crystal blue - AT&T
The Impression is an amazing phone. I chose this over the LG xenon because its bigger and better. It's AMOLED screen is super bright. Pictures and video looks amazing. The touch screen is responsive and has 4 different levels of haptic feedback. For receiving calls and messages, you can choose different vibration patterns and 7 different levels of vibrate.

The keyboard is pretty big and if you have a small hand, it might slow down your typing a bit. There's a handy message button on the keyboard that opens a new message. There are 4 different ways to text(full qwerty keyboard, virtual qwerty, virtual T-9, and you can also draw letters to type). The keyboard is slower than me, so I'll stop typing and it will keep going.

Calls are loud and clear. You can also use videoshare during calls with other videoshare enabled phones. The camera is great. You can't zoom with the camera, but you can zoom in the video mode. The camera also has frames which are kind of cool. You can also take panoramic pictures, you take a picture then you put the aim thing in the box and it auto takes a picture and it does this 6 times and automatically lines them all up.

Overall, It's a great phone and I would recommend it to anyone who asks.
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9 of 9 people found the following review helpful:
4.0 out of 5 stars Good smart phone alternative., July 7, 2009
Amazon Verified Purchase(What's this?)
This review is from: Samsung SGH a877 Impression - Cellular phone - 3G - WCDMA (UMTS) / GSM - touch / slide-out keyboard - crystal blue - AT&T
This phone was just what I wanted with a little more added in. I was basically looking for something that could function like a "smart" phone (iphone, palm pre, blackberry, etc) but wouldn't have a proprietary monthly charge for using. I mainly text message, talk on the phone, take pictures, and occasionally surf the web.

The slide out keyboard is a real plus. It is a bit large, so you have to get used to that. The AMOLED screen is really bright and has a great picture. The phone quality is pretty good. The camera doesn't have a flash, but at 3 MP it takes decent pictures. On some screens (viewing pictures, browser, typing a message), you can turn the phone sideways and it will rotate the picture (like the iphone), but the rotating is inconsistent (doesn't work in some places where it seems it should).

My main gripe about this phone is that AT&T's webmail doesn't include gmail (which I already knew, so maybe it's more of an AT&T gripe). Also, the downloadable gmail app or just browsing to gmail in the browser doesn't work as well as it should, which brings me to my next concern. The web browser is a standard mobile phone browser, very rough. It loads pages pretty fast, but it's not fun to use it for any length of time. Another issue, is the lock key is on the side of the phone in such a way that it's hard to unlock. Trying to hold the lock key usually results in sliding the keyboard out a bit. After you're used to it, it's not too bad, but still annoying.

Even with all the problems, this is a great phone, and I would purchase it again.
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7 of 7 people found the following review helpful:
1.0 out of 5 stars Unresponsive Touchscreen, July 22, 2011
This review is from: Samsung SGH a877 Impression - Cellular phone - 3G - WCDMA (UMTS) / GSM - touch / slide-out keyboard - crystal blue - AT&T
I loved this phone when I got it! It was easy to use and texting was a breeze!

HOWEVER...

My first one went from perfect to unresponsive screen in a matter of minutes one day, for no reason at all. I'd only had the phone for about 6 months and took very good care of it. I was able to get it replaced, but my second one suddenly did the same thing (at the 6-month mark again!) and my warranty is now void. The customer service rep for AT&T said that she receives many calls about unresponsive touchscreens on Samsung Impressions.

I do not recommend this phone for anyone who wants to use it for more than half a year.
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5 of 5 people found the following review helpful:
5.0 out of 5 stars Absolutely the best!!!, July 31, 2009
Amazon Verified Purchase(What's this?)
This review is from: Samsung SGH a877 Impression - Cellular phone - 3G - WCDMA (UMTS) / GSM - touch / slide-out keyboard - crystal blue - AT&T
I had the Nokia E71x and just didn't like the fact that the screen was so small, the ringer wasn't loud enough, and the keys were right out there to gather dust. So I ordered the Samsung Impression (much to my daughter's dismay) and I LOVE IT!!! I like the fact that it is a slider and therefore I don't have to worry about the keys getting anything on them while in my purse. The screen is twice the size of the Nokia and even though you can't enlarge the font, it is large enough to read clearly anyway. The ringer is nice and loud and I can hear it when it's buried in the bottom of my purse.

I like the other features on this phone such as the touch screen. I love the way I can slide things from one place to another and customize the screen to suit myself. This phone takes great pictures. At first I didn't have a case on it but now I do (I was always afraid I would drop and break the phone). With the case on it, I don't have to worry about putting my finger on the lens of the camera now. I have a tendency to put my index finger there while talking. Now the case keeps my finger from touching the lens. I haven't learned how to take a panoramic photo like some have but maybe I will one day.

The thing I didn't like was the fact that you don't get a manual - except for othe CD that comes with it. Since it isn't always convenient to use a computer to find out something about the phone, a manual would be beneficial. Samsung needs to remedy that problem.

I think the phone is fantastic and would recommend it to everyone!
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2 of 2 people found the following review helpful:
3.0 out of 5 stars Ok phone..., August 11, 2011
This review is from: Samsung SGH a877 Impression - Cellular phone - 3G - WCDMA (UMTS) / GSM - touch / slide-out keyboard - crystal blue - AT&T
I had one of these for one year before the touch screen completely stopped working. The keyboard started messing up within a couple weeks, which is one of the most annoying details about this phone. Try texting and it will look like this, "Hheeyy I wwill givvvee uo a. Calll atter"..... The teathering capability is the best feature if you have unlimited data and 3G signal. The speaker is ok, touchscreen scrathes very easy! One really good detail is that is doesnt break easily. I dropped mine hundreds of times working and never broke. 3 stars do to the keyboard issues, cell reception issues, dropped calls all the time, and then touchscreen went out.
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2 of 2 people found the following review helpful:
1.0 out of 5 stars Terrible Phone!, July 6, 2011
This review is from: Samsung SGH a877 Impression - Cellular phone - 3G - WCDMA (UMTS) / GSM - touch / slide-out keyboard - crystal blue - AT&T
This cell phone has worked great for the past year. All of a sudden my screen has frozen making it impossible to access any of my information or message anyone. The phone comes with a one year warranty so no one would do anything to fix this problem. It is so annoying, and after reading reviews on the Samsung website, I am not the only one with this problem. Do not buy this phone!!! Disapointment from Samsung!
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2 of 2 people found the following review helpful:
3.0 out of 5 stars Good phone, but I wish I hadn't, June 12, 2011
This review is from: Samsung SGH a877 Impression - Cellular phone - 3G - WCDMA (UMTS) / GSM - touch / slide-out keyboard - crystal blue - AT&T
I got the Samsung Impression about a year and a half ago when it was time for my upgrade. I was choosing between the this phone and the LG Vu Plus, and now that I've had the Impression, I wish I would have chosen the Vu.
The Impression is a good, durable phone. I don't know how many times I've dropped it. The battery life is pretty good, and I've had no problems in those departments. The touch screen works fine and is responsive. The camera is really good and takes really clear pictures even when your hand shakes.
The only things that annoy me with this phone is that after texting for a while the messages will stop sending, even with perfect range and 5 bars of service. When this happens you have to turn the phone completely off and then turn it back on. Even after doing all of this you have to wait until the messaging feature initializes to get back to texting. The other thing is that sometimes when making calls you can't hear the person you're calling. The call will go through and the person on the other end can hear you but there's absolutely no sound coming from their end. When this happens you also have to turn the phone off and turn it back on. This has gotten me in SO much trouble with my parents, especially when I've gone out with friends and tried to call them only to have them get upset with how I'm talking and asking "Hello?" whenever they're trying to tell me something.
I've never used the internet browser so I can't comment, but sometimes I'm glad that I had the internet browsers disabled because this phone somehow goes on the internet by itself. I've set it down and went to do something else only to come back and have the internet browser up and running.
Overall, it's a pretty good phone in terms of durability and battery life, but I read the reviews on it before I got it and saw the same complaints I have now. Now I wish I would have listened. If it wasn't for the phone's annoying goof ups I would love it.
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4 of 5 people found the following review helpful:
4.0 out of 5 stars Samsung Impression A877, July 14, 2009
Amazon Verified Purchase(What's this?)
This review is from: Samsung SGH a877 Impression - Cellular phone - 3G - WCDMA (UMTS) / GSM - touch / slide-out keyboard - crystal blue - AT&T
Great phone. If I take the time to figure out how to add "recent calls" to the desk top I will be totally happy. Now, I have to go to "my stuff", "tools" and then "recent calls". I also want to figure out how to redial with out going to "recent calls". Instead of reading the manual I may just get my nephew to look at it.
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1 of 1 people found the following review helpful:
1.0 out of 5 stars Great phone until....., August 20, 2011
This review is from: Samsung SGH a877 Impression - Cellular phone - 3G - WCDMA (UMTS) / GSM - touch / slide-out keyboard - crystal blue - AT&T
This phone was great to about a year in, when the earpiece died (So know all my calls are on Speaker), the screen started going black, and freezing, until finally this morning it died, horrible phone, i know of at least 5 of these phones that have done this,my mother has the same exact phone and its doing the same exact thing mine is, and she barely uses it, SO DON'T BUY THIS PHONE, i will never buy another Samsung again after this experience
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