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47 of 52 people found the following review helpful
on March 3, 2012
When I first looked at this product, I thought this thing is going to be excellent. We have a Samsung TV and it is a great piece of equipment. Got it home, opened the box, tested out the camera and the connection to the television which is awesome by the way, and everything worked fine. Then came time to install it which went okay, make sure to do this in a ventilated room as you will adjust how high you will mount the camera on the wall to have a good wide shot of the crib which can a workout on its own, but other then that, install was not a problem. I did notice during install that the monitor was vibrating quite a bit because of the noise I was making while installing. I thought that this is probably just because of how close I am and I should be able to shut this vibration feature off. I was totally wrong. You cannot get rid of this alarm/vibration function even if you have the monitor picture on at all times. my wife likes to have a constant view of the baby because she has a medical condition where we have to monitor her breathing a little more closely than normal. I turned the sensitivity dial all the way down and that did nothing. As babies will do, they will cry out in the middle of the night, but put themselves back to sleep. We do not need our tables, or bed vibrating every time the baby cries out. This should be a function that has a third option in the menu, and that is "NEVER." I had thrown out the box and everything, so I could not return the unit and pick a different one, so I did the next thing I could think of.... Open up the device and disable the vibration. I will detail the instructions on how to do this below this paragraph... Read through all of it before starting!! This will void your warranty as a warning.

1. Mini screw driver, unscrew 4 screws on back of monitor. Do not lose any screws!!

2. Keep track of the buttons on the side, they easily fall off, but are not that bad to put back on.

3. The vibration device is underneath the motherboard which looks overwhelming I know, but this can be done.

4. The lights that show device to be on, are attached on the inside and need to be removed before lifting up mother board. (I learned this, the hard way)

5. MAKE SURE NOT TO STRETCH THE SCREEN TOO FAR FROM THE BASE AS THIS COULD RUIN THE UNIT ENTIRELY. There is a thin film that connects the screen to the base, plus a wire that connects to the microphone on the screen part. BE CAREFUL!

6. Take a smaller sized flat head screw driver and slowly pry the mother board up on the opposite side of the antenna
DO THIS SLOWLY AND ALTERNATE THE SPOTS YOU LIFT UP.

7. The glue that holds will release it up eventually. Also, the rubber pad that is for the front monitor buttons may fall out, but that is easy to put back in.

8. Make sure you have a good pair of small scissors. There are black and red wires which lead to circular looking device and a pair of black and red wires leading to the another object that has an odd look to it, almost rectangular. THIS IS THE VIBRATION DEVICE> You can snip these red and black wires, and this will disable the vibration for the device.

9. You can press back down on the motherboard, but please make sure you are not pressing down on sensitive spots for obvious reasons. Also, make sure the corner of the motherboard by the antenna is under neath the metal spring before closing up. The motherboard should snap back into place a little.

10. Make sure the switch for the power button is lined up to switch the device back on. Next, while holding the motherboard down, replace the power light, and charging light plastic cover.

11. while holding the motherboard down, put the white buttons back into position, which like I said, is not that bad, but sometimes the slightest move and they will fall back out of place.

12. Once you have the buttons in and the motherboard is securely down, it is time to replace the screen. Do this slowly and methodically, because again, you could knock the white buttons out which is a pain in the rear and make you start over.

13. The screen part will snap a little into place, once you have it lined up right. Start SCREWING!!

14. Tighten the screws down, and you should be done.

Side Note: The covers that cover the SD slot and the inputs for charging and AV, may fall out when you take this stuff apart, but they are easy to put back in.

I hope this helps anyone who decides to stick with this monitor, because this monitor is awesome now that I have no more vibration. I can keep the volume up and everything. I give it a three for making me take an hour to disable the vibration through trial and error, but hopefully my trial and error will make it easier for you. Leave a comment if this helped you! Sorry I did not take a video of it. My wife was too nervous for me to do this, so she wouldn't do it. Maybe I will just take it apart one day and take a video of it, so I can actually show everyone how to disable the vibration.
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12 of 14 people found the following review helpful
on December 22, 2011
SmartView has a slick design and some awesome features. The expandable camera option is a great plus. The two way talk feature and its infrared lights are great too! The SD card slot lets me record video and share/save it. The 3.5" screen makes it easy to see. It's definitely a monitor with a lot of pluses. I initially had some issues with the system with the alarm, but after reading some forums and reviews, i decided to just turn down the sensitivity on the camera. no more alarm problem. Some might write off the monitor because of this issue, but I don't think it's a big deal. I think the monitor has a lot to offer and very helpful in keeping an eye on my baby!
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4 of 4 people found the following review helpful
on February 19, 2012
We shopped around for a long time when purchasing a monitor. Landed on this Samsung and LOVE it. It takes around an hour to get all your settings right (we turned off the movement alert), but after you do it's perfect. Great visual clarity, great sound pick-up, awesome signal. Glad we got it!
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25 of 34 people found the following review helpful
on June 12, 2011
Let met start with the one pro:

1. The video quality is excellent.

Now the two fatal flaws:

1. The unit has no mode where you can just leave the unit on at whatever volume you desire. There is a battery saver mode that puts the unit to sleep after a maximum of 10 minutes of silence (minimum of one minute). There is NO way to turn this off; you must use this mode. This would be fine except...
2. The unit utilizes an alarm mode which wakes the monitor from sleep using either a loud vibration or high pitched alarm, which also cannot be turned off. The sensitivity adjustor makes it so that either the setting is SO senstive that every move or sigh your baby makes sets off the alarm, or that the alarm does not go off at all no matter how loudly your baby cries (remember its the alarm mode that wakes the unit from sleep mode). We have not found an adjustment that is satisfactory in between.

So, you have an alarm going off all night, or the discomfort of not knowing if your baby is ok. Nice range of features Samsung; I'm sure you did a ton of consumer testing on this bad boy. In short, several sleepless nights, significant testing to adjust the sensitivy to various levels, no resonable result, make this monitor wortheless. Guess what's getting returned to Target today!
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5 of 6 people found the following review helpful
on January 17, 2013
Initially I absolutely loved this monitor we purchased it a year ago, I had a preemie and didn't want to put her in her own room without a way to be able to see and hear her at all times if needed. The picture quality is great and we haven't had any connection issues or delays with this unit at all in the past year we have owned it. However nothing is that perfect, it seems the biggest complaint is not being able to turn off the alert and it's sensitivity to sound itself but that isn't my biggest complaint about this product. I dislike the fact that in sleep mode it pretty much renders itself useless and doesn't alert at all, but still that isn't the ultimate problem. After 8 months of owning this unit the monitor seemed to develop a short internally and wouldn't charge on a regular basis we had to keep moving and fidgeting with it until it at least recognized it was plugged in (still not charging mind you) so it didn't beep due to low battery. Now it will be plugged in and stop charging and recognizing the fact that power is going to the unit and randomly starts beeping non-stop at all hours of the night until we move it strategically to get it to stop. Our baby is now 16 months and doesn't get up in the middle of the night anymore but apparently the monitor still does!!
We unfortunately didn't keep the receipt (8 months) so Samsung wouldn't fix it under warranty but they wanted me to send them my half working monitor to them overseas and give them my credit card number to charge the cost of fixing it...um...yeah not happening, EVER!!!!! I already paid $200 for your product and I am not about to see what the charge would be for them to fix a defective product!
I DO NOT recommend this product, search elsewhere for a video monitor I know I am!!
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7 of 9 people found the following review helpful
on January 4, 2012
I read a lot of reviews about baby monitors prior to purchasing this one. There seemed to be mixed reviews for this monitor but I felt that it had all of the features that I thought were necessary. I hate paying for features that I'm not interested in or won't use. I have to say that I'm really pleased with this monitor. I've had virtually no problems. I did have the problem with the alarm going off all the time, but was able to remedy that by turning the volume down on the camera. I was getting the "out of range" warning too everytime that I went downstairs and was annoyed by this because I knew that it was supposed to have a larger range. I then realized that I didn't have the antenna up. Now I don't have that problem and I can go anywhere in our two story 2200 sq. ft. house. I love the size and clarity of the reciever and rarely have the volume turned up more than the second knotch. The only feature that I wish that it had but doesn't is a zoom on the camera but I didn't think that it was worth paying an extra $100-$200. Am I happy with my monitor - Yes. Would I buy it again - Yes.
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7 of 9 people found the following review helpful
on July 15, 2013
We love this monitor. We were annoyed with the vibration/alarm sensitivity at first but after playing with it a little bit, we discovered where you turn it off. On the camera (the portion that is in the baby's room) there is a black dial. It's on the opposite side of the power switch (if you're facing the front of the camera, it's on the right side) and you just have to turn it down. You can set it really low or off. It is a great feature and a really great monitor.
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6 of 8 people found the following review helpful
on March 25, 2012
No, No, No! I had the black version of this model about a few months ago. We bought it before I had my twins. Loved it!!! Well I would say about when the twins were about three months old the video part of it just froze and went crazy. No matter how many times we rebooted it would not work. Well we loved this monitor (aside from the vibrations which was easily fixed by turning down that feature on the top part of the monitor) so we said lets return and get another one. Luckily Amazon has such an amazing return policy! We bought it months ago but didn't use it until recently, they took it back and gave us our money back. We said "Oh, look, the newer model!" Wow, well we finally got it and set up.

First things first, I said to myself lets turn down that annoying vibrating/beeping function. Hmm, where could it be. After about a half hour of looking for it, I pulled out the manual. Nothing, hmm. Lets see maybe the reviews talk about it. Oh no! I discovered there is no way to turn down that vibrating function! What!!! I tried it for one night and the vibrating feature was the most annoying thing ever!!! Please, please save yourself the trouble and do not get this. I know you are saying to yourself, how bad can this vibrating thing me!? Trust me, it's that bad!
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2 of 2 people found the following review helpful
on February 10, 2012
The video quality on this was the very first thing that impressed me. I had a Samsung smartphone and that had similar sharp playback. You can monitor your baby very clearly. Having recently had a baby last year I regret not getting this when Jaden was first born.
The sound monitor is also very clear and has a crisp tone. I haven't used it much to talk back to my baby yet as I don't want to wake him. I found the settings easy to use as I am used to Samsung products.
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2 of 2 people found the following review helpful
on October 3, 2013
We have had to replace at least part of our monitor several times already. After about 6 months of use the monitor would not charge at all anymore and died completely leaving us with no monitor in the middle of the night until I could get to the store the next day! Since I luckily still had the box and receipt they replaced it with a whole new set. Since then the cover to the charging jacks has broken off and the plastic pop-up antenna cover has broken. The reception was always low-range but now it goes in and out constantly and has to be sitting just right to pick up signal at all. This one has lasted about a year and now the charger cord has a short in it and I had to buy a replacement to get it to charge. By the way the battery never lasts more than 2 hours without being plugged in which is also annoying.
For the price, this monitor could be way better. I wish there were a way to turn off all of the date/time/icons that are on the top and bottom of the screen since it obscures part of the view. Also, I could never get the sleep timer feature to work... once it goes to "sleep" after 5/10/30 mins or whatever you set it for, it does not come back on if the baby cries! This feature is worthless. I was really disappointed in the quality of this monitor as I expected a lot better from Samsung.
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