Samsung 1 TB Spinpoint 7200 RPM 32MB Cache SATA 3.5 inch Bulk/OEM Desktop Hard Drive HD103SI

by Samsung

Product Details

• Product Dimensions: 4 x 5.8 x 1 inches ; 1.4 pounds
• Shipping Weight: 1.5 pounds
• Shipping: This item can only be shipped to the 48 contiguous states. We regret it cannot be shipped to APO/FPO, Hawaii, Alaska, or Puerto Rico.
• ASIN: B001U3S5S0
• Item model number: HD103SI
• Average Customer Review: 3.8 out of 5 stars  See all reviews (124 customer reviews)
• Date first available at Amazon.com: August 28, 2009

Product Description

SAM HD103SJ 1TB SATA II 32MB

Customer Reviews

Most Helpful Customer Reviews

80 of 84 people found the following review helpful:

5.0 out of 5 stars Great drive, Ridiculous packaging!!!, July 17, 2010

By 

Maxx Racer - See all my reviews

Amazon Verified Purchase

This review is from: Samsung 1 TB Spinpoint 7200 RPM 32MB Cache SATA 3.5 inch Bulk/OEM Desktop Hard Drive HD103SI (Personal Computers)

This is my fifth Samsung 1tb drive. They are by far the best in this size and class. I am using them exclusively in my custom build computers. I highly recommend this drive to anyone needing a fast, quite, and reliable drive.

However, you will want to get it elsewhere. What the hell is going on with Amazon and the shipping department!!! After reading the emails about their packaging I thought that Amazon would correct this. HELL NO!!! I just received the drive today. I cannot believe how the drive was packed. It was in a box alone with no, I repeat, no packaging at all. The drive was in the OEM plastic clam-shell container with nothing around it. This thing was slip-sliding around in the box for the past few days!! I am afraid to install it. This is ridiculous! This is not what I would expect from Amazon. I was forewarned by all the feedback. Unfortunately I did not heed the warnings hoping that mighty Amazon would do better. Well it did not happen. This is insane!! Shame on you Amazon. I will return the drive at their cost and go to Newegg. They know how to ship drives and delicate electronics.

UPDATE: NOT AGAIN!!!! After calling customer support to express my dissatisfaction with the way they shipped the last hard drive (which I returned) they said they would send a new one but ensure that it was shipped correctly. NOT!!! The replacement was shipped the exact same way. What is the problem here?! This one is going back again. This time I will take a refund and pass on getting hard drives from Amazon.

75 of 82 people found the following review helpful:

3.0 out of 5 stars Great Drive, Terrible Amazon Packaging!, June 11, 2010

By 

Review Master - See all my reviews

Amazon Verified Purchase

This review is from: Samsung 1 TB Spinpoint 7200 RPM 32MB Cache SATA 3.5 inch Bulk/OEM Desktop Hard Drive HD103SI (Personal Computers)

Ok so I was hoping that some of the previous reviews of terrible packaging were untrue but they are true. I received this drive in a small thin box, inside there was NO packing material at all. None, Nada... Wow. The plastic casing that the drive comes in was open, and the drive was just flopping away inside the box all the way to my house. How can a huge company like Amazon not understand how bad this is? This is not a book, its a harddrive, this kind of movement destroys drives. I requested a replacement and we will see how that goes. Amazon is going downhill it would seem earlier this week I ordered another item and it never made it into the mail, they assigned a tracking number but the shipper never received it. Now this. I am quickly losing faith in Amazon. At least the customer service is good, but the shipping is the worst it has ever been.

Update: I just received a replacement harddrive and I received a drive in the same condition. Very frustrating. This one came in a bigger box, the clam shell with the drive placed in the box with 4 airbags on top. So there was padding on one side but not the other. UPS shipped my drive from Nevada to Kentucky then back to California, so the drive took quite a ride and the whole time with padding on just one side. I emailed Amazon and asked why the drive was not wrapped in bubble wrap. Is this so hard? Why are some drives being packaged correctly and others just dropped into a box and shipped? Since this is a replacement, and I told them exactly why I was returning this, it is totally unacceptable. They should have been notes placed on the replacement order to the shipping dept that they need to wrap the drive correctly, obviously there were no notes.

43 of 47 people found the following review helpful:

1.0 out of 5 stars Packaging problems persist, September 2, 2010

By 

E. Ferree "Evan" (Atlanta) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Samsung 1 TB Spinpoint 7200 RPM 32MB Cache SATA 3.5 inch Bulk/OEM Desktop Hard Drive HD103SI (Personal Computers)

I should have listened. As of 9/2/2010 Amazon has still failed to figure out how to package a delicate electronic device. If you order this here, you deserve the failed hard drive you will inevitably get. Mine lasted THREE DAYS before windows seven told me the disk was failing.