14 of 15 people found the following review helpful:
5.0 out of 5 stars
Excellent External Hard Drive, December 28, 2009
This review is from: Samsung Story Station 1 TB USB 2.0 Desktop External Hard Drive HXDU010EB (Personal Computers)
I've seen complaints on another vendor's website about this drive being formated in FAT32 and the time it takes to reformat into NTFS. I did a "quick" reformat and it took only a few minutes to reformat into NTFS. This unit is nice looking and solidly built. I plugged the drive into the wall, the USB into the computer, started the back-up, had dinner and by the time I was back, the drive had finished the back-up. If only my Seagate internal hard drive worked this well. IMHO, you can't go wrong buying this drive.
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5 of 5 people found the following review helpful:
1.0 out of 5 stars
Failure is an option:, June 17, 2010
This review is from: Samsung Story Station 1 TB USB 2.0 Desktop External Hard Drive HXDU010EB (Personal Computers)
On the strength of our very positive experiences with previous Samsung products, we purchased this drive to serve as a plain vanilla, last stop backup. It was used only about ten hours a week. It was connected to a new Windows 7 machine. It was never moved, disconnected, etc., and was run off of a battery backup. All the same, after being turned on just about four months to the day of first use, it immediately ground itself into oblivion. At a certain point it is good to just laugh, but to put trust in another one, no.
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5 of 5 people found the following review helpful:
4.0 out of 5 stars
Great hardware- Zip documentation and support, February 24, 2010
This review is from: Samsung Story Station 1 TB USB 2.0 Desktop External Hard Drive HXDU010EB (Personal Computers)
We are euphoric over our large kitchen appliance by Samsung - had a minor problem and support was great. With that background, along with good reviews on Amazon (the authority), we were ready to buy a Samsung external hard drive -
Great product if all goes well -
Formatted to NTFS without issue -
Documentation is very poor, between the PDF manual and the Help button - no mention of what to do when you receive some of those pesky error messages.
Have a few minor glitches that I thot could be resolved with a quick message to the support group - surprise! Received an auto reply with a link to download the backup software.
Obviously no one read the question. If I had not installed the software, I could not possibly have experienced the glitch which prompted the question. (I had already re-installed it just in case)
The auto back up feature is a good one - I am going to hang in with the Samsung for a while longer, and see if I can work out the glitches. If not, I can use Nero on a schedule.
Docs and support definitely not up to Samsung standards.
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