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Most Helpful Customer Reviews
2 of 2 people found the following review helpful:
5.0 out of 5 stars
Container is fine, but printer is junk.,
By
Amazon Verified Purchase(What's this?)
This review is from: Samsung WASTE TONER CONTAINER ( CLP-500WB/XAA ) (Office Product)
A few years back, I bought a Samsung CLP-510 color laser printer. A short time after I had it, it started displaying a message "Replace Waste Toner Container," even though it sure looked like the bin was 90% empty. After trying to clean out my container (big messy mistake!) I bought one somewhere else and that seemed to work. Then, it happened again -- on a mostly empty container! Some web searching let me to a site documenting a problem with the CLP-510 and a "weak sensor" that would go bad, and no longer detect the container properly. Samsung had no area repair center, so they shipped me a replacement, and it worked well... Until recently.
Again, the new one started displaying this message, and after another messy mistake trying to clean it out, I broke down and ordered a new container from Amazon. I popped it in, and same error. This printer is having the "weak sensor" issue as well. So, before you spend your money, check around -- you may not even need this, as it might not fix the actual problem.
1 of 1 people found the following review helpful:
1.0 out of 5 stars
Dremel,
By
This review is from: Samsung WASTE TONER CONTAINER ( CLP-500WB/XAA ) (Office Product)
After a little reading on line, the CLP-550 is a wonderfully inexpensive duplexing color laser printer. However, the eye on the toner bag goes bad. The simple solution is to use your (or your neighbor's) dremel or whatever to cut off the piece that the magic eye "sees". Seal with duck tape and WALLA! it works!. Just remember to check the toner bag from time to time or it could be very messy.
5.0 out of 5 stars
cleaning the old waste toner container works,
By JOZEF S KRZYSPIAK (Holland, PA United States) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Samsung WASTE TONER CONTAINER ( CLP-500WB/XAA ) (Office Product)
I contacted a local Samsung repair shop at 215-426-8639 (RTA Service in Phila, PA) and learned that the printer has an optical sensor so after good cleaning the empty container should work. After emptying the full container I washed it with water so it looked clean like new and the printer works again. The central Samsung support at 1-800-SAMSUNG(726-7864) didn't have this advice but also didn't make any comment against this procedure when I informed them that cleaning the waste toner tank with water worked. Samsung WASTE TONER CONTAINER ( CLP-500WB/XAA )
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