Top critical review
82 people found this helpful
Great Camera but have had technical challenges
on May 26, 2012
I am not a photographer, but I like to travel and play with my camera taking creative photos. This camera has not disappointed.
On the positive side it takes very clear pictures, and is easy to use in the smart mode. I have had the camera for a week now and have used it at my son's college graduation and a trip to Disneyland. The zoom was amazing at graduation. I was able to get sharp photos from a long distance some if which were in low light.
It also excels in low light. Both at the graduation and Disneyland I was amazed at the pictures I took that required no flash. I really prefer natural light to flash enhanced pictures. I took many indoor pictures and never used or needed the flash. When I did need the flash I appreciate that it is popped up manually. Once it is popped up you can set it on automatic. I have read several reviews of other cameras where people were frustrated that the flash placement was inconvenient and it often did not work because it popped up under their hand automatically.
The camera has a lot of features and automatic settings. The panorama setting is great. You push the button and sweep the camera across your subject matter. The panorama photos were easy and fun. I also took photos of my son surfing using the rapid fire shutter. The pictures required a fair amount of zoom, but were still sharp. There are a lot of other specialty settings and you have more manual controls than I know how to use. I had a lot of fun playing with the different settings and seeing the results.
The only criticisms I have may be a function of my ignorance, but more time with the camera will reveal whether that is the case. When I first got it I played with so many of the settings that the battery life was not as long as I would have liked. The more familiar I became with the camera the better the battery life, but I did end up buying a spare battery and charger. The camera should have come with an external charger, but it does not.
When using the smart setting, I have not been able to figure out how to set the flash so that it is always on. Sometimes in low light I wanted to use a fill flash because the subject matter was dark relative to the surrounding light. You can set it for flash, but the camera has to be in program mode and it was cumbersome to set it always on. I don't have time to play with adjustments in many cases and I think that the smart mode could be better with regards to the flash. This criticism however may be more operator error. I will learn more and post an update.
I have not played with either the GPS or the wireless functions yet. I will get to it, but I want to learn the camera first and take the best pictures. I did not buy this camera for it's wireless functions. It was an added bonus.
I know this is not a technical review, but rather a review by a novice who likes to have fun. Overall I am thrilled with this camera. The more I use it the more I love it. My family has also been impressed with the quality of the pictures. I am excited about learning how to use all of the features of this great point and shoot.
May 29th Added Note: Big Problem
The battery seems to drain when the camera is turned off. I fully charged the battery and then did not touch it for two days. When I tried to use the camera the battery was completely dead. I will leave my star rating until I get some answers from tech support. I hope it is a faulty battery, but I am suspect that is not the case. I checked a Samsung Forum and others are having a similar problem. At least one person tried another battery and it also drained.
July 6th Update
I have hopefully fixed the battery drain issue by updating the firmware. Unfortunately that led to other complications that took me another two hours to fix. I have spent way too much time just trying to get this camera to function normally. The tech support was terrible and rude. The only reason I was able to find a solution to my problem was by going on forums and reading the post of the previous reviewer. His review is very accurate and whereas he left his rating at 5 stars I changed my rating because I don't think I should have to spend that much time trying to get a camera to operate at the most basic level. I do like the quality of the photos and I like the zoom feature. I just hope I don't have any more problems, but if I do I have zero confidence in Samsung's support.
February 2013 Update
This camera has continued to disappoint. I am now having problems with the lens getting stuck. It happens sporadically and is difficult to determine when and why it will occur. I continue to consider Samsung the worst customer service I have ever experienced. I will NEVER buy another Samsung product. This camera is useless.