23 of 24 people found the following review helpful:
4.0 out of 5 stars
Quirky but good, July 9, 2004
By A Customer
This review is from: Samsung X427 Phone (AT&T) (Wireless Phone)
I ordered this phone from Cingular as a free upgrade. Prior to receiving it I read several reviews elsewhere lambasting it for having an excessively sensitive microphone, no ability to send email, poor ringtones, bad audio quality, issues with the hands-free kit, and an inability to talk and charge at the same time. So far, I have had none of these problems.
The microphone does not seem particularly sensitive, it doesn't sound like I'm shouting and my voice doesn't distort. Ambient noise doesn't seem to be picked up particularly easily under normal circumstances.
You can send email, it's just not described in sufficient detail in the user guide.You need to select the email setting in the message settings prior to composing the message. you need to reselect sms before going back to that type of message.
The ringtones included aren't the greatest, but mine had 2 standard phone rings, the cingular tone (which isn't bad), and a couple abstract sounds, as well as a cat and a bird that are only mildly annoying.
The audio quality is excellent, and I vastly prefer it over my old Sony-Ericsson T226. It seems like the earpiece on this phone has a wider speaker area, so it doesn't need to be held in one particular place to be heard clearly.
The hands-free kit that cingular included does not hum or behave badly. The microphone is a little weak but it's tolerable. I can charge and talk at the same time.
overall, the phone is better than what I expected from a free promotion. It feels very sturdy, the screen is beautiful, it hangs onto a signal very well (inside several layers of cinderblock in my office I can still get about 2 bars, where my old phone got no signal at all), the WAP browser is quite functional. The games aren't great, but I'm never fond of mobile phone games.
My biggest beef with it is that only animated wallpapers are included, and they occlude the visibility of my standby text. I'd rather have some nice, still, light-colored wallpapers that weren't the cingular logo. With that said, the animated wallpapers are very nice, I just feel like they're a waste of processor and battery power.
The buttons are a good size and have pleasing tactile feedback. I'm never going back to tiny rubber buttons like on my old phones.
The handset feels very comfortable both talking and typing. The menus are simple but occasionally show korean-to-english transational difficulties and aren't as clear as they could be. Like I mentioned before, the user guide is pretty bad, and isn't good for much except learning how to do advanced calling functions and basic settings.
Overall I'm very pleased with this phone.
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10 of 10 people found the following review helpful:
4.0 out of 5 stars
Good reliable phone; but Cingular is not so great., June 19, 2004
This review is from: Samsung X427 Phone (AT&T) (Wireless Phone)
Purchased this phone one month ago when I switched from T-Mobile to Cingular. I previously owned a sony Ericsson T68i which had all the bells and whistles (and a stellar battery life of 3-4 days to boot) but had the most unfortunate downfall: horrific reception and ubiquitous dropped calls. Even the customer service people at T-Mobile admitted that numerous people had complained about it. So when I changed to a new phone, all I wanted was a compact, lightwieght, flip-phone, with great reception.
I've been impressed with my Samsung x427 so far. I would definitely recommend it. My friend just got the exact one but with a camera on it, as well as an exterior LCD and loves it as well. The only drawbacks are that the batter life is about 1.5-2 days and the standard ringtones aren't great.
Additionally, I have to add that Cingular's customer service leaves much to be desired, compared to T-mobile. The billing is especially problematic -- they even have to furnish a "guide to understanding your bill" if that gives you any indication. They could easily charge you anything in terms of random taxes and fees, and get away with it unless you were meticulous about scrutinizing your bill.
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10 of 10 people found the following review helpful:
5.0 out of 5 stars
Meow....nice phone and Cingular service is pretty good, June 16, 2004
This review is from: Samsung X427 Phone (AT&T) (Wireless Phone)
I got this phone a few days ago and so far it works like a charm. First the basics. I want good reception, I want to hear people clearly and for people to hear me clearly. I want decent talk time and very good standby time. All the bells and whistles don't mean much without that.
This phone meets all those requirements fine. Now on the other extras. The screen is very nice and the phone comes with some very cool animated wallpapers. Those are a pleasure to see. The speaker is good but they made some um interesting or odd choices with the standard ringtones. There are not that many, and frankly they are not very good. The only one I could stomach was a cat meowing, hence the title of the review. The phone does support 'super polyphonic' downloads though so you can get actual songs for ringtones.
There is a good and easy to use organizer and calculator. The included games are lame, and they should have and could have included a couple of decent ones. So basically what you get is a solid phone, that is pleasing on the senses (sleek design, great animated wallpapers) with useful extras but a bit lacking in stuff to make it great, i.e. bad and limited standard ringtones, lame standard games.
As for Cingular. I am fine with them. They are now GMS and there are no roaming charges anymore. They have unlimited mobile to moblie which is useful. With the $100 back from Amazon right now or at least $100 in merchandise it makes this phone and Cingular service even better.
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