Customer Reviews


32 Reviews
5 star:
 (7)
4 star:
 (8)
3 star:
 (4)
2 star:
 (6)
1 star:
 (7)
 
 
 
 
 
Average Customer Review
Share your thoughts with other customers
Create your own review
 
 
Only search this product's reviews

The most helpful favorable review
The most helpful critical review


23 of 24 people found the following review helpful:
4.0 out of 5 stars Quirky but good
I ordered this phone from Cingular as a free upgrade. Prior to receiving it I read several reviews elsewhere lambasting it for having an excessively sensitive microphone, no ability to send email, poor ringtones, bad audio quality, issues with the hands-free kit, and an inability to talk and charge at the same time. So far, I have had none of these problems.
The...
Published on July 9, 2004

versus
4 of 4 people found the following review helpful:
3.0 out of 5 stars Headset problems
Phone is small and cute and I love the color display...however, there's a loud buzzing noise when you try to use any headset with it. Does anyone else have this problem?
Published on June 24, 2004


‹ Previous | 1 2 3 4| Next ›
Most Helpful First | Newest First

23 of 24 people found the following review helpful:
4.0 out of 5 stars Quirky but good, July 9, 2004
By A Customer
This review is from: Samsung X427 Phone (AT&T) (Wireless Phone)
I ordered this phone from Cingular as a free upgrade. Prior to receiving it I read several reviews elsewhere lambasting it for having an excessively sensitive microphone, no ability to send email, poor ringtones, bad audio quality, issues with the hands-free kit, and an inability to talk and charge at the same time. So far, I have had none of these problems.
The microphone does not seem particularly sensitive, it doesn't sound like I'm shouting and my voice doesn't distort. Ambient noise doesn't seem to be picked up particularly easily under normal circumstances.
You can send email, it's just not described in sufficient detail in the user guide.You need to select the email setting in the message settings prior to composing the message. you need to reselect sms before going back to that type of message.
The ringtones included aren't the greatest, but mine had 2 standard phone rings, the cingular tone (which isn't bad), and a couple abstract sounds, as well as a cat and a bird that are only mildly annoying.
The audio quality is excellent, and I vastly prefer it over my old Sony-Ericsson T226. It seems like the earpiece on this phone has a wider speaker area, so it doesn't need to be held in one particular place to be heard clearly.
The hands-free kit that cingular included does not hum or behave badly. The microphone is a little weak but it's tolerable. I can charge and talk at the same time.
overall, the phone is better than what I expected from a free promotion. It feels very sturdy, the screen is beautiful, it hangs onto a signal very well (inside several layers of cinderblock in my office I can still get about 2 bars, where my old phone got no signal at all), the WAP browser is quite functional. The games aren't great, but I'm never fond of mobile phone games.
My biggest beef with it is that only animated wallpapers are included, and they occlude the visibility of my standby text. I'd rather have some nice, still, light-colored wallpapers that weren't the cingular logo. With that said, the animated wallpapers are very nice, I just feel like they're a waste of processor and battery power.
The buttons are a good size and have pleasing tactile feedback. I'm never going back to tiny rubber buttons like on my old phones.
The handset feels very comfortable both talking and typing. The menus are simple but occasionally show korean-to-english transational difficulties and aren't as clear as they could be. Like I mentioned before, the user guide is pretty bad, and isn't good for much except learning how to do advanced calling functions and basic settings.
Overall I'm very pleased with this phone.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


10 of 10 people found the following review helpful:
4.0 out of 5 stars Good reliable phone; but Cingular is not so great., June 19, 2004
By 
"mnguyen5200" (St. Louis, MO USA) - See all my reviews
This review is from: Samsung X427 Phone (AT&T) (Wireless Phone)
Purchased this phone one month ago when I switched from T-Mobile to Cingular. I previously owned a sony Ericsson T68i which had all the bells and whistles (and a stellar battery life of 3-4 days to boot) but had the most unfortunate downfall: horrific reception and ubiquitous dropped calls. Even the customer service people at T-Mobile admitted that numerous people had complained about it. So when I changed to a new phone, all I wanted was a compact, lightwieght, flip-phone, with great reception.

I've been impressed with my Samsung x427 so far. I would definitely recommend it. My friend just got the exact one but with a camera on it, as well as an exterior LCD and loves it as well. The only drawbacks are that the batter life is about 1.5-2 days and the standard ringtones aren't great.

Additionally, I have to add that Cingular's customer service leaves much to be desired, compared to T-mobile. The billing is especially problematic -- they even have to furnish a "guide to understanding your bill" if that gives you any indication. They could easily charge you anything in terms of random taxes and fees, and get away with it unless you were meticulous about scrutinizing your bill.

Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


10 of 10 people found the following review helpful:
5.0 out of 5 stars Meow....nice phone and Cingular service is pretty good, June 16, 2004
This review is from: Samsung X427 Phone (AT&T) (Wireless Phone)
I got this phone a few days ago and so far it works like a charm. First the basics. I want good reception, I want to hear people clearly and for people to hear me clearly. I want decent talk time and very good standby time. All the bells and whistles don't mean much without that.

This phone meets all those requirements fine. Now on the other extras. The screen is very nice and the phone comes with some very cool animated wallpapers. Those are a pleasure to see. The speaker is good but they made some um interesting or odd choices with the standard ringtones. There are not that many, and frankly they are not very good. The only one I could stomach was a cat meowing, hence the title of the review. The phone does support 'super polyphonic' downloads though so you can get actual songs for ringtones.

There is a good and easy to use organizer and calculator. The included games are lame, and they should have and could have included a couple of decent ones. So basically what you get is a solid phone, that is pleasing on the senses (sleek design, great animated wallpapers) with useful extras but a bit lacking in stuff to make it great, i.e. bad and limited standard ringtones, lame standard games.

As for Cingular. I am fine with them. They are now GMS and there are no roaming charges anymore. They have unlimited mobile to moblie which is useful. With the $100 back from Amazon right now or at least $100 in merchandise it makes this phone and Cingular service even better.

Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


7 of 7 people found the following review helpful:
5.0 out of 5 stars Cell Phone User from Alabama, June 15, 2004
By A Customer
This review is from: Samsung X427 Phone (AT&T) (Wireless Phone)
I just received this phone last week. I ordered it from Cingular. I've been a Cingular customer since they were Bellsouth Mobility. So far, this phone is great. I haven't had any problems. The reception and signal strength are good. It's very lightweight and compact, which is something else I wanted, because I upgraded from the Nokia 2200. I've never had a Samsung before, but so far, I feel that it's a great basic phone. It doesn't have an external caller id, so you have to open the phone to see who's calling, but I can adjust to that. I don't care to have all the advanced features that some cell phones have, because all I want to do is talk on my phone...maybe text message every now and then. Overall, a great phone. I would definitely recommend it.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


9 of 10 people found the following review helpful:
4.0 out of 5 stars Good phone, but...., July 29, 2004
A Kid's Review
This review is from: Samsung X427 Phone (AT&T) (Wireless Phone)
This phone is very useful and I love it, but there is one flaw. If I was going to choose a new phone, I would definitely get a flip phone, but one with a screen on top of it. What I mean is a screen so you can see who is calling you or how your reception is without opening the phone. Other than that the phone is wonderful with a internet browser and color!
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


4 of 4 people found the following review helpful:
3.0 out of 5 stars Headset problems, June 24, 2004
By A Customer
This review is from: Samsung X427 Phone (AT&T) (Wireless Phone)
Phone is small and cute and I love the color display...however, there's a loud buzzing noise when you try to use any headset with it. Does anyone else have this problem?
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


3 of 3 people found the following review helpful:
1.0 out of 5 stars One star is lowest Amazon allows or I'd go lower..., June 9, 2005
This review is from: Samsung X427 Phone (AT&T) (Wireless Phone)
This phone is junk, junk, junk. Reliability-not this phone. Performance? Buy Motorola or Nokia. Need a phone to look pretty and want something small, stylish and makes a great paperweight? Here's your phone. Want a phone for the wife in case she has a flat tire on a rainy night? Not this one unless you don't love your wife. This phone almost cost me my job when it started cutting off on it's own. Want a phone that skips across the lake nicely? Here's your phone. Want something that skips across the lake well that you can talk to? This phone or a rock, not much difference other than surface finish.

Junk, junk, junk. Any questions?
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


3 of 3 people found the following review helpful:
3.0 out of 5 stars Not as great as I thought, January 30, 2005
This review is from: Samsung X427 Phone (AT&T) (Wireless Phone)
Have had this phone for a year now.
Pros: It's cute and light-weight.
Con: If you download ringtones they play at a really low volume.
The vibrating alert can't be felt unless it's up against your bare skin almost (don't even think about putting it in the pocket of your tightest pair of jeans).
Keep the charger handy at all times.
After a while the dialing is delayed (you dial a number, it takes up to 40 seconds before the numbers actually pop up on the screen and dial).
When you open the case, the screen display can be delayed also, but up to as much as 1 minute.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


3 of 3 people found the following review helpful:
2.0 out of 5 stars not so good compared to others, September 3, 2004
This review is from: Samsung X427 Phone (AT&T) (Wireless Phone)
I had this phone for a while with my company thru Cingular and I hated it. Constantly dropped calls, couldn't get a good signal. I switched to a Sony-Ericsson for my personal account and couldn't be happier. In the SAME coverage area, I never lose a signal or call on my Sony-Ericsson phone.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


2 of 2 people found the following review helpful:
3.0 out of 5 stars A Teen's take on the x427, December 16, 2005
This review is from: Samsung X427 Phone (AT&T) (Wireless Phone)
I received the Samsung x427 complementary for signing up for a two-year agreement with Cingular. It was pretty nice having a color phone, with real sounding ring tones, a sleek design, long battery life, and of course getting it for free. Not a bad way for someone's first phone. For a couple of months I was the "cool kid" for having a phone, not to mention a pretty small one. That only lasted a little bit. As we all know technology evolves real fast, and that left my phone in the dust. Here's my list of the pros and cons of the Samsung x427

Pros:
· Small and Thin: Great for people who carry their phone in their pockets.
· Bright Color Screen: Awesome for when in the dark. A bright screen is definitely better then a dull and dark one.
· Long Battery Life: I'm able to go days without recharging it, which is great because I don't want to be charging it every couple of hours that just can't happen.
Cons:
· Not A Cool Phone Anymore: After two years when you walk around and people have the RAZR and other cool phones it makes my phone look foolish. I need to upgrade myself.
· No Camera: I'd love to be able to snap those shots, but the Samsung x427 doesn't have one!
· Not Offered by Cingular Anymore: Let's just say that the phone is outdated. Cingular has stopped offering the phone, but it still works on the network.


Overall I think this phone is a good first phone to have, and good for younger kids because being as cheap as it is now, it wouldn't be horrible if they were to lose it. I would give it THREE STARS out of FIVE. Mostly because its nice and compact and it's inexpensive. The main downsides it that it doesn't have a camera, you don't see many people having this phone anymore, and it isn't offered anymore by Cingular.


Here's a list of some information on the Samsung x427

Samsung x427 Specifications Overview
Feature Availability
Weight 2.8 Ounces
Dimensions 3.3 x 1.8 x 0.8
Technology GSM,GPRS
Band 800 / 1900
Games games
Custom Graphics yes
Color Display yes
Color Mode 65,000
Display Resolution 128 x 160
Downloadable Applications J2ME
Phone book numbers 500
Predictive text input T9
Custom Ringtones yes
Stand-by Time 200 hours
Talk Time 300
wap yes
SMS yes
DATA GPRS
Calculator yes

I hope this gave you some insight on the Samsung x427 and has helped with your buying decision.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


‹ Previous | 1 2 3 4| Next ›
Most Helpful First | Newest First

This product

Samsung X427 Phone (AT&T)
Click for more info
Currently unavailable