Customer Reviews


32 Reviews
5 star:
 (7)
4 star:
 (5)
3 star:
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2 star:
 (3)
1 star:
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Great Item
Just purchased the 16 GB model to try it out. Works as advertised. No problems loading software, or making backups.

Will buy larger memory model now. Key chain attachment would be nice. Also beefier in construction.

Win Vista computer with 2.0 USB

Published on January 10, 2010 by ET

versus
40 of 41 people found the following review helpful:
1.0 out of 5 stars BUYER BEWARE!!!
THIS THING SUCKS!!! I have always used SanDisk products because they were so much faster and better quality. I was really exited that this item would backup with just the push of a button but I was quickly disappointed. Setup was slow, confusing and clunky. The backup time took 2 hr's where as Windows Backup only took 10 minutes to backup the same data. There is an...
Published on September 18, 2009 by djinx


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40 of 41 people found the following review helpful:
1.0 out of 5 stars BUYER BEWARE!!!, September 18, 2009
By 
djinx (Central U.S.) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: SanDisk 16GB Ultra Backup USB 2.0 Flash Drive (SDCZ40-016G-A11) (Personal Computers)
THIS THING SUCKS!!! I have always used SanDisk products because they were so much faster and better quality. I was really exited that this item would backup with just the push of a button but I was quickly disappointed. Setup was slow, confusing and clunky. The backup time took 2 hr's where as Windows Backup only took 10 minutes to backup the same data. There is an option to pay more $ for an upgraded version of the backup software but after seeing how badly this worked I wasn't willing to shell out even more money. I stripped out all the software and now have an overpriced jump drive. SanDisk should be ashamed of the way they are fleecing the consumer with this product. Save the extra $ and just buy a regular flash drive.
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26 of 26 people found the following review helpful:
1.0 out of 5 stars Painfully slow, August 20, 2009
By 
David K. (Spokane, WA USA) - See all my reviews
This review is from: SanDisk 16GB Ultra Backup USB 2.0 Flash Drive (SDCZ40-016G-A11) (Personal Computers)
This flash drive is painfully slow transferring files. For example, transferring a 2GB photo card to the SanDisk took about 30 minutes. The backup software is useless on a Mac. Look for a different flash drive.
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17 of 17 people found the following review helpful:
1.0 out of 5 stars Very disappointed, November 4, 2009
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This review is from: SanDisk 16GB Ultra Backup USB 2.0 Flash Drive (SDCZ40-016G-A11) (Personal Computers)
After literally hours on the phone with SanDisk tech support, they advise that I must purchase an external power hub in order for this device to function on my computer. Even though my iphone and other backup devices function just fine on my usb ports, they contend it's Dell's and not their fault. Nor will they provide any hard data on what makes/models will run their device and which will not. This is very misleading advertising. The device works, they say, just not on your particular Dell computer. Ripoff.
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11 of 11 people found the following review helpful:
1.0 out of 5 stars Extremely slow!, October 3, 2009
By 
Ted (Knightdale, NC United States) - See all my reviews
This review is from: SanDisk 16GB Ultra Backup USB 2.0 Flash Drive (SDCZ40-016G-A11) (Personal Computers)
What a waste of money...
The write speed is so slow, it makes the drive unusable.
Do your research and buy something better!
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9 of 9 people found the following review helpful:
1.0 out of 5 stars Caveat Emptor (Buyer beware!), January 15, 2010
By 
TheShadow (Long Beach, CA) - See all my reviews
This review is from: SanDisk 16GB Ultra Backup USB 2.0 Flash Drive (SDCZ40-016G-A11) (Personal Computers)
I have been a proponent of SanDisk USB drives for a long time. That time has passed.
This item seems to have been whisked straight from production to marketing with nary a glance from a software QA.

If you use Windows 7 of any flavor, the U3 application on this drive will not function until you update it to the latest version.
The U3 application has to be updated from a Windows XP system according to SanDisk. The update has to be executed four times to update the U3 application for use with Windows 7.
Once you have successfully updated the U3 application, the "One Touch Backup" still does not function correctly.

I am astounded and appalled that this product has received "Product of the Year" reviews from various sources.

I rate this as a 1 on a 10 point scale, primarily for aesthetics(it looks nice), and it works as a conventional storage device(you can copy files to it). If those things didn't work it would get a Zero.
If you are looking for a reliable backup device that is simple to use, this item is not what you seek. Given that it costs more for the "Backup Now" button, I am extremely disappointed in the lack of functionality. I will be returning this to the point of purchase for a refund. I did not get it from Amazon, but the units from Amazon have the same issues.
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13 of 15 people found the following review helpful:
3.0 out of 5 stars Sandisk, August 2, 2009
Amazon Verified Purchase(What's this?)
This review is from: SanDisk 16GB Ultra Backup USB 2.0 Flash Drive (SDCZ40-016G-A11) (Personal Computers)
The 16GB space is is what I needed. Having said that the device is not very user friendly. To back up is a long process, I want to be very specific what I backup & the program doesn't let you do that so I end up doing 1 @ a time to get the job done. I don't know what the Ultra & backup button is all about. The regular 16GB Sandisk would have been fine.
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10 of 11 people found the following review helpful:
1.0 out of 5 stars Doesn't work with my car audio system, August 25, 2009
This review is from: SanDisk 16GB Ultra Backup USB 2.0 Flash Drive (SDCZ40-016G-A11) (Personal Computers)
Besides being very slow this flash drive does not work with my car audio system.
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7 of 7 people found the following review helpful:
1.0 out of 5 stars Don't buy for backups, January 28, 2010
By 
S. Casto (Madison, AL United States) - See all my reviews
(REAL NAME)   
This review is from: SanDisk 16GB Ultra Backup USB 2.0 Flash Drive (SDCZ40-016G-A11) (Personal Computers)
I have been a fan of Sandisk as the others have. I have a 4gb jump drive that did my backups but needed more space so I bought this one. It was extremely slow to transfer the files over but since then every time I try to backup it just locks up on me. I also contacted customer support. I could not understand half of what they were saying and they had no idea what they were evening doing. They just kept putting me on hold. I even uninstalled the softer and reinstalled but still no luck. I will be returning this product.
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7 of 7 people found the following review helpful:
2.0 out of 5 stars SLOWSLOWSLOW, December 8, 2009
Amazon Verified Purchase(What's this?)
This review is from: SanDisk 16GB Ultra Backup USB 2.0 Flash Drive (SDCZ40-016G-A11) (Personal Computers)
It's too slow data transfer speed nothing, zero 4gb data takes 20 minutes no way...
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17 of 21 people found the following review helpful:
2.0 out of 5 stars Not what I hoped for, July 9, 2009
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This review is from: SanDisk 16GB Ultra Backup USB 2.0 Flash Drive (SDCZ40-016G-A11) (Personal Computers)
I have been disappointed by the speed and features of this device. The SanDisk website claims that this is one of their fastest USB drives, but I was disappointed by the performance when I tried it for myself. The write times are painfully slow - about 2-3 MB/sec. (The read times are pretty good - about 20 MB/sec). If you want the backup feature, it is only compatible with Windows XP and Vista. And experts won't be happy that it's bundled with S3 software.

I needed something quickly, so I didn't have good alternatives from my local retailer. If I had another choice, I would have passed on this drive.
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