Customer Reviews

Sanyo CRSR-10 Sirius Satellite Receiver with Car and Home Kit

5 star:		(5)
4 star:		(0)
3 star:		(1)
2 star:		(4)
1 star:		(15)

 

 

I ordered this Sanyo CRSR-10 from sirius.com. Definitely a good deal for the price and when I bought, there was a $50 rebate. Does basically all that I would want it to do (grant me Howard Stern). The buttons could be a bit more responsive and it doesnt feel all that well made (plastic), but all in all good bang for buck.

My problem was with Sanyo and Sirius. My kit was missing an important part--the button plate. I called Sirius and was told to send everything back (sigh). I called Sanyo to see if I could obtain the part and was even willing to pay for it. They apparently dont distribute parts for their own equipment, so I was directed to Tritronics, Inc, who told me I could buy the part for $28 (!!!). When I spoke again with Sanyo, they blamed Sirius for repacking the Sanyo radios, causing the loss of parts. Bottom line=unhappy customer not real happy with Sanyo or Sirius, and neither company really wanting to help all that much. Thanks. So basically I made my own replacement for the part, channelling the spirits of MacGyver and Bob Villa. BTW, God help you if you need to call Sirius--the folks working there are just not that bright, save for the very last person I spoke with (#4)

I got my unit from Sirius for Christmas with the boom box. I used (notice the past tense) it mainly in my vehicles. It had great reception (at first), but unfortunately that was it's only good mark. Two weeks in, the power button broke, so I had to pull the cig. lighter adapter to turn it off. Then the fun began. The unit would suddenly freeze and all buttons would become in op. The only way to get it back to working was to pull the power and replug it. Then the unit would lose track of what station it was on, and the info would turn into some kind of binary code from Mars. Pull the plug. Then it started dropping the signal for no apparent reason, even though it was showing full signal strength. Then it started cutting out (no signal to the deck unit) which once again had to be reset by pulling the power cord. It would do this first thing in the morning when cold, when it was hot, when ever and where ever. Then it would fine for a day. Today it got so bad, I unplugged the unit and bounced it off the freeway lane divider wall at 70 MPH.

I thought it might just be this unit, but I see it has been pulled from Sirius as it has (I hear)been removed from production. I'm starting to think it's just Sanyo products as we have had to change work cell phones (both Sanyo) twice. I'm also the only person I know of that has Sirius and has had issues with their tuner unit. Either way, I am now looking into a new unit, but I will never buy Sanyo again.

I purchased this as a christmas present for my boyfriend. It came with everything he needed to get hooked up: car kit & home kit. He was ecstatic about being able to listen to Howard Stern again when Stern came back on a few weeks ago.

The trouble began when we started to look for the boombox after christmas. OK so there was an overhaul in sirius equipment, I understand. However we came to find out that Sanyo discontinued EVERYTHING related to this product. This should've been our first sign.

After 2 weeks of use, the thing DIED. All it would do when you turned it on is display the Sirius logo and beep at you. We thought it was the antennae so we moved it all around the house. Nope.

So I called Sanyo. Sanyo has sold all warranty information to Sirius. I called Sirius. Went from Sirius Technical support to Returns/Exchanges to finally their warranty department. Had to fax all my proof of purchases (despite having order the equipment from their site) and am getting it replaced. The unfortunate thing is: since Sanyo stopped making it they don't have anymore Sanyo receivers. So we're getting the Sirius One, which is only equipped for the car and not for home use.

I've been using the CRSR-10 for 5 months as a household unit and no problems at all for me. I haven't used it in the car yet, so I cannot comment on that aspect of this unit's functionality. Yes, it is kinda bulky and the buttons do press hard, but otherwise it works fine for me. I only paid $45 after rebate, I don't think I could justify paying more for this unit, though, despite my good experience so far.

My radio worked fairly well for about a year. The main problem was that the display was hardly visible in the car during daylight hours. You could see it fine after dark.

Now, however there is NO display on my unit. The radio still plays, but you can no longer use the menu or change settings since there is no longer a visible display. You also have no way of knowing what station you are listening to unless the DJ identifies it. I will now have to replace this radio with a different brand. SIRIUS is great but this receiver was not.

My wife and I each purchased a Sanyo CRSR-10 SIRIUS Radio Receiver and home docking kit just after Christmas. The complete lack of quality was immediately apparent. Within the first two weeks, both of our car mount magnetic antennas broke. For the two weeks that it did work the reception was good. However, the antenna wire broke where it attaches to the magnetic part. To buy a replacement car mount antenna costs more than half the price of a whole new receiver and kit!

When I tried the units in our house, I was quite surprised that the home antennas get very poor reception. Our house is on the top of a hill, and is in fact one of the highest points in Pittsburgh (over 3000ft). There are no trees or other buildings nearby to block the signal. So, I figured we'd have no trouble getting a good reception. I was wrong. Putting it in a window did not work at all. I finally had to put the antenna out on the roof.

I purchased another home docking kit so I could have an extra home antenna. My idea was to use a home antenna in my car (in the rear window). This actually worked quite well, until I started having problems with the adapter on the bottom of the receiver.

The adapter for the Sanyo CRSR-10 SIRIUS Radio Receiver is a textbook case of poor engineering. It is an L-shaped adapter that plugs into the bottom of the receiver. This adapter has an input for the antenna, an input for the AC, and a jack to connect speakers or headphones. Why they decided to use this adapter instead of building these jacks into the receiver is baffling. It is very cheaply made. After a few weeks using the home antenna in my car, this adapter also broke. Specifically, the gold metal insert in the antenna jack came out. I unplugged the antenna wire and that little gold sleeve come out with it! Now the receiver gets no reception at all! The antenna can't make a good connection without that part. Again, this is very poor engineering.

The warranty on the Sanyo CRSR-10 SIRIUS Radio Receiver is terrible. It's as though Sanyo KNOWS the unit will fall apart within the first year. In order to have Sanyo to cover these problems under warranty, I have to pay to ship it to one of Sanyo's factory authorized service centers. The service center will not ship it back at their expense, so the unit must then be picked up! The fine print says that Sanyo reserves the right to replace the receiver and/or its component parts "with new OR reconditioned products or parts." So after the hassle and expense of having this covered by warranty, I have to go pick up my (possibly) used replacement?! I work in technical support, so I speak from experience when I say that this is one of the worst product warranties I have ever seen.

I recommend you avoid the Sanyo CRSR 10 and save your money for a better quality receiver.

The Sanyo CRSR-10 is quite possibly the single worst piece of electronic equipment ever created. If I could force Sanyo to send me stars in return for the putrid quality of this complete pile of junk, I'd give it -100 stars!

I received it as a Christmas gift in 2004, and made the mistake of not signing up for service until January 2006 (when Stern debuted). Big mistake! The display burned out the very first hour I used the radio at home. Good thing I set the FM transmitter before this happened, as I had no display and could not access any features after this malfunction. The buttons on the face are incredibly awkward and unintuitive. Trying to change the channels is about a 50/50 bet; you either misfire going for the clunky buttons and hit another function, or the button just do nothing at all. The radio ran so hot that you could not touch the casing, and this caused the power to cut out at random intervals. Reception at home was about 40%, despite placing the antenna on a metal dog cage pointed westward. Of course, Sirius told me to put it on the roof, but I'd rather not fall and die trying to get radio reception.

The power and antenna inputs? Sanyo had the great insight to force you to use an adapter plug between the radio and the AC and antenna wire. Why they did this I'll never fathom, but it certainly did nothing but create another loose-fitting connection that would generally fail. The AC insert fit poorly and became very loose, and if you touched the radio for any reason or went over a bump in the car, the power cut off.

The car experience was a whole new nightmare. Sanyo gives you a suction cup (yes, that's right) to mount your radio in the car. Great idea! Why not rubber bands and strings? The car antenna wire seperated from the magnetic antenna for no other reason that intended use after about 2 months, so I had to use the home antenna in the car (not about to give Sanyo another penny for parts). The incredilby cheaply crafted cigarette lighter adapter was another bundle of joy. It's so cheaply made, the cheesy plastic threads on the tip of the adapter stripped out because it didn't fit in the lighter snugly, causing the metal tip and fuse cap to fall apart when inserted, shorting out fuses in two different vehicles. Car recpetion was a bit better at about 50%, but go over a bump and the power would cut off, so you only get to enjoy about 30% of what you paid for. Sadly, the store no longer carried the unit and I could not get any kind of refund.

After the lighter adapter broke for good, I decided to buy a Sirius Starmate and it is 1000 times the qaulity of the garbage junk Sanyo. I get great reception now, the unit is sturdy, all plugs fit snugly, and the display still worked after Day 1! Please, hitting yourself in the head with a claw hammer is a more relaxing experience that dealing with the toilet Sanyo Sirius radio. Avoid at all costs! Sanyo should apologize and immediately fold their terrible company!

Same problems as below. Bottom connector problems, have to use my childrens ponytails to try to keep the connection tight. Now it doesn't even work in the boombox. Would have to pay to ship it to be repaired-forget it.

i have now gone through 2 crsr-10 receivers, simply because i have the boombox and carkit for that model. i will now be purchasing a whole different car kit and boombox. i have broken 2 of these in 3 months because the bottom connector doesn't have the strength a portable device needs. two units, broken in the same exact spot. very highly disappointed in the product to say the least.

This unit functioned about 1 day. Then I couldn't get anything - I thought it was the antenna, although the radio showed it was receiving a signal. Bought a Terk antenna - no diff. Finally decided that it was broken between the antenna interface and the radio. Returned it to Sirius and got a Starmate instead - THAT is a fine radio and have had no problems.