Customer Reviews

Sanyo EM-Z2000S .9-Cubic-Foot Microwave, Stainless Steel

5 star:		(5)
4 star:		(2)
3 star:		(1)
2 star:		(2)
1 star:		(2)

 

 

We purchased this unit in March, 2003 (with a one year warranty). Suddenly, in December, it stopped working. Since, we have been back and forth to the Sanyo appointed service agent three times, spoke to Sanyo respresentatives on the phone numerous times, and the unit is still with the service shop. It does not seem that the problem is fixable! Sanyo's support has been quite bad. They have not returned phone calls as promised; have not follow-up even though they promised to; and the service shop seems to be clueless!

Update: 3/04. Sanyo has since sent us a new unit.

It stopped working 6 months after the warranty ran out. According to Sanyo will cost more to fix than I paid. While it lasted it worked fine.

Bought this micro in Jan., 2006 and by Oct. 2006 was having big time problems.
This microwave oven is a fire hazard!
The one I bought started arcing, like an arc welder, between the door and the body of the microwave.
Sanyo's, "NO Custumer Service", was anything but helpful!
Don't buy any Sanyo products since they are junk and they will not stand behind their product!

The top half of the option panel stopped working after 1yr of very light use. 2 stars because it still looks nice as a large clock.

This microwave would rate 5 stars if it did not steam up and get hot when cooking on high for over 3 or 4 minutes. I can not possibly get this heavy oven to a servicecenter as was suggested when I called Sanyo. The unit has enough air space around it. Does anyone else have this problem?
Barbara
Fire Island New York

We have had this microwave for over 8 years and it is still going strong! We have not yet had a single issues with it!

Receieved in great condition. Works well a little hard to keep clean of finger prints but still like it. The size is perfect for my kitchen.

This is a very good product,well priced, good looking,large inside, and heats up food very fast. overall a great product.

I like the stainless steel look of the microwave, a little larger than your typical dorm microwaves so make sure you have room for it and a stable surface (I use a $12 Ikea cofee table and it's perfect). Only problem is this Micro makes a racket! It's got loud beeping and a loud power ON noise when the microwave is zapping your food on high. Overall, it doesn't look flimsy and I didn't have to worry about carrying it home, it was delivered for free!!

I love the stainless steel interior for its easy to clean properties. The oven cooks quickly, evenly, and exceeds my expectations.