50 of 50 people found the following review helpful:
5.0 out of 5 stars
Great product, great customer service, November 25, 2008
This review is from: Satechi iCraft Dock Station Stereo Round Speaker Made for iPhone 4S, 4, 3GS, 3G, iPod Touch 1st, 2nd, 3rd, 4th Gen, Nano 6th Gen, Classic with Remote Control (Electronics)
THE PRODUCT - I was looking for a middle of the road iPod speaker because I wasn't interested in paying $200 for a BOSE iPod speaker. I wanted something small, simple and reasonably priced. THIS IS IT! Don't expect BOSE quality sound, but it is more than adequate for a desktop speaker in an office or to make your 1st gen iPod touch a great alarm clock (which it has inside it, but no built in external speakers to make it useful) Also, this dock is a great way to charge the touch, which does not come with a wall charging adapter.
THE CUSTOMER SERVICE - The only glitch in my experience was that the speaker/dock did not come with a universal iPod touch adapter. Your iPod will still attach to the speaker and work fine, and for the most part sit on the dock solidly. But the adapter makes it much more solid. I e-mailed Satechi and asked for an adapter. They CALLED me back, that's right CALLED me back, and offered to send one out free of charge. THAT'S an A+ in my book.
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44 of 45 people found the following review helpful:
5.0 out of 5 stars
An unexpected pleasure!, December 3, 2009
This review is from: Satechi iCraft Dock Station Stereo Round Speaker Made for iPhone 4S, 4, 3GS, 3G, iPod Touch 1st, 2nd, 3rd, 4th Gen, Nano 6th Gen, Classic with Remote Control (Electronics)
I think this unit provides an excellent combination of quality, value and price. I highly recommend it. I should also note that I am using the dock with a new 160 Gb iPod Classic that I bought two weeks ago. It also works fine with my 2-year old 80 Gb iPod Classic. A little background follows that I hope you'll find interesting, then a review of the unit itself.
Fact is, I was so pleased with this dock that I tried to purchase another unit this morning (12/3/09). I was disappointed to discover that Amazon indicated the unit was no longer available. In fact, it was flagged with the message "Currently unavailable. We don't know when or if this item will be back in stock." Insert sad frowny face here.
By an amazing coincidence, I received an unexpected e-mail from Satechi Customer Service this afternoon, asking if I had received my [original order] "in a timely manner". I was surprised and pleased at this level of attention. I responded that I had, indeed, received my unit in the expected time frame (I placed original order on Nov. 19th, and received on Nov. 30th, precisely as promised). I lamented the fact that it was no longer available. (As an aside, this appeared to NOT be an "Amazon" availability issue - Googling around showed that everyone seemed to be "out-of-stock").
I then received a follow up e-mail, saying "Thanks for your feedback, the unit will be available in 7-10 days". Suffice it to say that I feel really good about their Customer Service. I will definitely order another as soon as it is available.
Now, as to the unit's features/construction:
First, a note about the sound: I found it very "bright"... NOT "tinny" or objectionable. At no point did I experience distortion. However, even after running through all of the iPod's EQ settings, I have to say that the dock's speakers really lack bass. With that caveat, overall I found the sound quality very good.
The dock is solidly made, and has a green LED `status light' that blinks rapidly whenever the remote is used. The instructions state that the remote should be within 10 feet of the dock, and I think that is a fair statement. My experience has been that you have to point the remote directly at the dock for consistent results. It has not been an annoyance.
The remote seems well made. I am particularly pleased that the bottom half exactly replicates the "click wheel" layout. Very intuitive and a nice touch. The top half of the remote has 6 buttons: Power, Repeat [current song], Vol+, Vol-, and up/down arrows to scroll within a list.
It comes with an AC adapter. NOTE: The unit can be powered by battery OR the AC Adapter. Although this is not stated in the "manual" [a single letter sized page, folded in half], the battery cover is CLEARLY labeled:
"When using the unit with AA batteries, DO NOT use the A/C adapter. When using the A/C adapter: Empty battery compartment of unit. REMOVE BATTERIES!".
Can't be much clearer than that.
This is my first review, and it's about twice as long as recommended. Oops, my bad. I must confess that one of the first things I do when evaluating a purchase, is to filter by number of reviewer stars or otherwise take advantage of reviewer feedback. Since I rely so heavily on Amazon reviews in making MY purchase decisions, I felt that it was way past time for me to start contributing. I hope you found this review helpful.
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34 of 35 people found the following review helpful:
5.0 out of 5 stars
IPOD Touch Dock, January 19, 2008
This review is from: Satechi iCraft Dock Station Stereo Round Speaker Made for iPhone 4S, 4, 3GS, 3G, iPod Touch 1st, 2nd, 3rd, 4th Gen, Nano 6th Gen, Classic with Remote Control (Electronics)
I purchased this item to be able to charge my Touch and play music through it. I am pleased, it does what it says it will do and the sound quality is very good. The remote is a little tricky to figure out, but it works fine once I did. I would buy this product again, for the money, it is a good value.
Update - Over three years later and this Dock is still functioning. I don't use it daily, but I think I've gotten my moneys worth out of it. Good longevity, Good Sound.
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