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Satisfying Internal Customers First!: Step-by-step Guide to Improving Customer Satisfaction (Richard Chang Collection: Quality Improvement)

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Satisfying Internal Customers First!: Step-by-step Guide to Improving Customer Satisfaction (Richard Chang Collection: Quality Improvement) [IMPORT] (Paperback)

by Richard Y. Chang (Author), P.Keith Kelly (Author)

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Product Details

Paperback: 112 pages
Publisher: Kogan Page Ltd (March 31, 1995)
ISBN-10: 074941653X
ISBN-13: 978-0749416539
Shipping Weight: 8 ounces
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