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Saving Civility: 52 Ways to Tame Rude, Crude & Attitude for a Polite Planet Paperback – August 1, 2011
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"Insightful … goes beyond platitudes about the importance of treating one another with respect to practical, everyday advice…. An important resource guide for work, home and travel…. An appeal to the spirit, and a call for compassion and grace."
―Kerry Kennedy, president, Robert F. Kennedy Center for Justice and Human Rights
"In a cacophonous world increasingly made more unsettling by thoughtlessness, discourtesy and plain old-fashioned rudeness, Sara Hacala doesn't just moan about our modern boorishness, she shows us how we can start being more kind and gentle to one another.
―Frank Deford, NPR commentator and author
"[Illustrates how] respect, courtesy [and] consideration … can make a huge difference in your life and in the lives of those around you. Civility is not dead, and this book will help ensure it's here to stay!"
―Linda Kaplan Thaler, CEO and CCO,The Kaplan Thaler Group; best-selling author with Robin Koval,The Power of Nice: How to Conquer the Business World with Kindness
“A must read!... [To] treat people well with trust, dignity and respect … will never go out of fashion and has its own just rewards in the end."
―Jack Mitchell, CEO, Mitchell Family of Stores; best-selling author, Hug Your Customers and Hug Your People
“Ardent and persuasive…. Penetrating analysis about the dearth of polite conduct in our society … offers cogent solutions that are easy to understand and adopt…. Extensive research … adds impact and credibility to this much-needed antidote to our national malaise…. America needs this book!”
―Sybil Steinberg, former Publishers Weekly Forecasts editor
“Provide[s] an antidote [to incivility], a compendium of helpful suggestions for acting and communicating with civility in every phase of our lives.”
―Rev. Charles L. Currie, SJ, president, Association of Jesuit Colleges and Universities
“A wonderful guide to building a culture of character and a challenge to all of us to be part of the solution instead of part of the problem…. A [delightful] how-to manual for living well and adding to the quality of the lives of everyone around us. Reading it makes you feel good about being a member of the human family.”
―Thomas Lickona, director, Center for the 4th and 5th Rs (Respect and Responsibility),
State University of New York; author, Character Matters
“Loaded with great practical strategies for living more civil, rewarding, richer lives…. Makes a compelling case for how individuals and society benefit from civility.”
―Christine Porath, professor, Georgetown University; coauthor, The Cost of Bad Behavior
“A wise and engaging discussion about the transformative powers of conduct, connectivity and cooperation. Packed full of practical ideas … offers small steps we can all take that can ultimately change our lives and our world.”
―Rev. Susan Sparks, senior pastor, Madison Avenue Baptist Church, New York City; author, Laugh Your Way to Grace: Reclaiming the Spiritual Power of Humor
“Chances are you need to read this book. We are losing our civility and with it our society. Sara Hacala just might be able to save both.”
―Rabbi Rami Shapiro, author, The Sacred Art of Lovingkindness: Preparing to Practice
“Commonsense simple … user friendly. I guarantee you'll adopt [these] methods and feel better for it.”
―Nelle Nugent, Broadway producer
“Compelling, inspiring and practical … concrete actions you can do today.”
―Tim Koller, partner, McKinsey & Company; author, Value: The Four Cornerstones of Corporate Finance
About the Author
Sara Hacala, a frequent speaker around the United States on the topic of civility, is president of Sara Hacala & Associates LLC, which provides full-service training and seminars in all aspects of business etiquette, manners and civility for corporate personnel, university students and individuals. She is author of Saving Civility: 52 Ways to Tame Rude, Crude and Attitude for a Polite Planet. She also works in high schools with "at-risk" students, teaching vital interpersonal skills to help them access the business arena and increase their opportunities for success. A world traveler and consummate hostess, she is a graduate of the Protocol School of Washington.
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Top Customer Reviews
But Sara Hacala's new book is a welcome beacon of light that can help lead us out of this crude darkness. It beautifully describes the issues facing us, then offers practical, common sense methods all of us can immediately employ to create a more civil society. It's a very readable, engaging book and one that can help all of us experience "...civility now!!!".
Written with profound passion and emotion, Hacala touches many people through this text because she is personable and easy to relate to. This easy read is pure mindfulness, demonstrating ways we should act in our everyday lives that we are already aware of but do not take a moment to realize the impact we have on someone with as gesture as simple as a smile. Hacala's use of rich quotations and examples enlightens the reader and displays hope among the many civil achievers on this planet. I thoroughly enjoyed this book and would suggest it to anyone, considering it is not geared toward a specific audience. Likely to pick this book up again, Hacala achieved her goal in touching another person with her empowering words.
Building on this simple premise, Ms. Hacala provides us 52 short chapters detailing how we can spread our positive emotions amongst our fellow humans. Throughout her lessons, Ms. Hacala shares the insight of social scientists in many fields who's research demonstrates that behaving positively toward others (by generosity, politeness, forgiveness or simply smiling) not only positively effects that person and those with whom he interacts, but it also positively effects one's own physical and spiritual health. This is a lesson that our overly-stressed, accelerated society could take to heart.
This book should be the required reading for anyone seeking political office. Then, perhaps, our government could accomplish something besides infighting.
Tiny and fragile things, we are learning, have immense power: seeds, molecules of DNA, and atoms, for example. Now, cutting edge scientific research into the power of mere thought is confounding us as well. Here in Ms. Hacala's book are the many very small details which can make or break crucial situations. Disasters can actually be averted by the magic of genuine respect and small acts of kindness. In addition, wonderful things we've yet to imagine can begin to happen when a certain positive tipping point is reached. While the book expresses the highest ideals, it is nonetheless down to earth -- hitting us right where we live our daily lives.
Our culture has been like a naughty child who has needed someone to draw the line and say gently but firmly, "OK, enough is enough." That same child is made to feel more secure by clearly defined limits and concrete suggestions. It's as if we've all been in a boat together drifting toward a murderous waterfall and Sara Hacala is the one who has stood up, seized the tiller and changed the angle just in time to make all the difference. I believe this book is destined to become a classic.
Most Recent Customer Reviews
Excellent book on how to handle situations with uncivil people. Perfect book for this election year!Published 2 months ago by J. F. Whitmore
Simple, easy to understand, common sense book. Common concepts to a more peaceful and loving world. Implement just 3 strategies and you will change your life and the world around... Read morePublished 19 months ago by Carolle V
When we have descended completely down to guns and grunts, sentient souls will wonder and ask - Why didn't anybody do anything? Sara Hacala did do something! Read her book! Read morePublished 23 months ago by Dwight
This is something we should all learn from. I used this book in my college courses. I am a social workers and dealing wit difficult people is something we deal with daily. Read morePublished on May 23, 2014 by cosabella1968
a book that should be used in schools and businesses, to educate people on attitudes and civil words and acts.Published on January 29, 2014 by Judith A. Wasson
We've used Sara's book to successfully engage our community in conversations about civility. The book provides an excellent roadmap along with specific examples for anyone... Read morePublished on November 8, 2012 by Vigilant in Norwalk CT
This work causes me to be thankful for the opportunities I have had and the manner in which I was raised and educated. Read morePublished on April 23, 2012 by McKeever