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Saving the Corporate Soul--and (Who Knows?) Maybe Your Own
 
 
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Saving the Corporate Soul--and (Who Knows?) Maybe Your Own [Hardcover]

David Batstone (Author)
4.8 out of 5 stars  See all reviews (18 customer reviews)


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Book Description

0787964808 978-0787964801 March 10, 2003 1
Every day the media reports on the latest corporation guilty of financial misconduct and public deception. Insider trading, fraudulent accounting, outlandish executive pay and perks-- a steady stream of scandals scars the business landscape. But the corporate crisis is as much spiritual as it is financial. More than ever, the time is ripe for Saving the Corporate Soul. In this hard-hitting, thought-provoking book, David Batstone shows that a corporation has the potential to act with soul when it aligns its missions with the values of its workers and puts its resources at the service of the people it employs and the public it serves. He offers companies and their employees eight sound principles for "doing the right thing" and-- citing examples from firms like Timberland, General Motors, Clif Bar, and BP-- offers evidence that principled companies will excel financially over the long haul.


Editorial Reviews

Amazon.com Review

Even those who think the idea of a "corporate soul" is an oxymoron will be persuaded by journalist David Batstone’s whip-smart suggestions for how values can reinvent an organization’s bad behavior. Saving the Corporate Soul alternates examples of principled companies like Clif Bar and Timberland with those of innovative leaders such as Denny’s CEO Jim Adams, who recovered from a $54 million racial discrimination lawsuit to create a company hailed for its recruitment of minorities. Batstone demonstrates his core belief that "companies thrive once they align the ethics of the company with the values that drive its workers and customers." Readers worried about psychobabble can relax. The topics are nuanced and substantive; they include reputation as the guardian of a company’s brand, restoring sanity to CEO compensation, operating with transparency, moving the company into the community, viewing the environment as a silent stakeholder, and defining core values for a global economy. Everyone in your organization should read this provocative and practical guide to the post-Enron era. --Barbara Mackoff

From Publishers Weekly

"At this moment, the corporation sorely needs leaders... to live with soul," declares Business 2.0 founding editor Batstone in this timely overview contrasting integrity-challenged companies with those that are both principled and profitable. Batstone concisely organizes his principles, laying out a variety of predicaments companies face and proposing alternatives that promise to win supporters rather than generate enemies and mass resignations by valued employees. Among his principles: connection with the community, customer care, valuing workers and respecting the environment. Batstone brings up financial reasons for companies to change their ethical tunes; he cites studies showing that people who are choosing an employer rank corporate reputation second and admits that consumers regard very few companies as excellent corporate citizens. Aware of potential resistance, Batstone explains how to adopt each principle in stages and provides practical guidelines for moving forward. In considering a company's environmental accountability, for example, he develops a 10-step plan to defuse environmental conflict among parties and replace screaming matches with mutually respectful discussions. Similarly fresh and useful are his thoughts on the challenges of globalization and deepening involvement with the community, two areas that many companies, including Nike and Home Depot, have found more perilous than they expected.
Copyright 2003 Reed Business Information, Inc.

Product Details

  • Hardcover: 250 pages
  • Publisher: Jossey-Bass; 1 edition (March 10, 2003)
  • Language: English
  • ISBN-10: 0787964808
  • ISBN-13: 978-0787964801
  • Product Dimensions: 9.1 x 6.4 x 1 inches
  • Shipping Weight: 1 pounds
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (18 customer reviews)
  • Amazon Best Sellers Rank: #53,160 in Books (See Top 100 in Books)

More About the Author

David Batstone, Ph.D., is Professor of Ethics at the University of San Francisco. His book Saving the Corporate Soul (Who Knows?) Maybe Your Own won the prestigious Nautilus Award for Best Business Book in 2004. Batstone also serves as Senior Editor of a business magazine, Worthwhile, and was a cofounder of Business 2.0. Batstone appears regularly in USA Today's Weekend Edition as "America's ethics guru."

 

Customer Reviews

18 Reviews
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Average Customer Review
4.8 out of 5 stars (18 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

26 of 27 people found the following review helpful:
3.0 out of 5 stars Picked low fruit missed the Agribusiness, May 28, 2003
By A Customer
This review is from: Saving the Corporate Soul--and (Who Knows?) Maybe Your Own (Hardcover)
This book is written very well and is pretty straightforward. So straight forward you can get most of the concepts of the book by reading the table of contents. There can't be much to argue with in the book because virtually every corporate hack who raked in the money during the obscene years is now preaching the same messages of corporate redemption. Expense stock options, treat employees fairly, create an environmental scorecard.... wake me up when it is over. In short, there is nothing new in these pages but the way it is recapped is very sweet primer on the subject. But my question is why did Batstone stop where he did? Where are the chapters relating to the ethics of afdvertising and PR? The ethics of obscene campaign contributions and political lobbying efforts? Where are the chapters about companies holding communities hostage by leveraging the threat of relocation for sweet tax deals? The chapters about what truly sustainable business practices mean about the globalization of companies?
Batstone does a nice job on the content he handles but fails miserably in addressing the core problems at the heart and soul of corporations today.
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15 of 17 people found the following review helpful:
5.0 out of 5 stars Excellent and Essential Advice, May 14, 2003
This review is from: Saving the Corporate Soul--and (Who Knows?) Maybe Your Own (Hardcover)
David Batstone's excellent book on corporate integrity is a must-read for executives and managers who want ideas on how to create profitable but soulful businesses that show heart as well as logic. This is not a text that preaches from the pulpit or revels in moral condemnation of Enron's misdeeds. For those of us who are sick to the teeth of reading Enron/Anderson post-mortems, Batstone's book will come as a refreshing change.

Reputation building has always been a profitable way to grow a business. `Reputation is not the same thing as a brand' Batstone says. Instead he says, `Reputation is the perceived character a company holds to public eye', which is probably the best definition this reviewer has read. Using the eight principles outlined in the book, managers are guided through examples that have helped or hindered individual companies. IKEA vs Home Depot for example is cited in the Community section of the book - the underlying principle being `A company will think of itself as part of a community as well as a market'. Which one would you rather have open a store in your community, and why? For the record, the residents of Mountain View, CA (a pretty town near to Silicon Valley) said they'd prefer an IKEA, and not because they like modular Swedish furniture.

The eight principles outlined in the book are:

Principle One: The directors and executives of a company will align their personal interests with the fate of stakeholders and act in a responsible way to ensure the vitality of the enterprise.

Principle Two: A company's business operations will be transparent to shareholder, employees and the public and its executives will stand by the integrity of their decisions.

Principle Three: A company will think of itself as part of a community as well as a market.

Principle Four: A company will represent its products honestly to customers and honor their dignity up to and beyond a transaction.

Principle Five: The worker will be treated as a valuable team member, not just a hired hand.

Principle Six: The environment will be treated as a silent stakeholder, a party to which the company is wholly accountable.

Principle Seven: A company will strive for balance, diversity and equality in its relationships with workers, customers and suppliers.

Principle Eight: A company will pursue international trade and production based on respect for the rights of workers and citizens of trade partner nations.

If you are looking for one book to share with others in your organization to start a discussion on integrity and reputation, Saving the Corporate Soul should be it.

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8 of 9 people found the following review helpful:
4.0 out of 5 stars My question: will anyone act accordingly after reading this?, September 9, 2004
This review is from: Saving the Corporate Soul--and (Who Knows?) Maybe Your Own (Hardcover)
I say this book is worth reading, after watching The Corporation (the documentary).

You can read many books on "corporate responsability", ethics, and caring for the environment. But, when pressed for profits, in real life, when your job is on the line, would anyone "do the right thing"?.

Don't get me wrong... I praise the author for writing books like this one. And more like it are needed. But the question should be: aren't corporations, often almost-run by stockholders (with CEOs always on the line and on the brink of getting a kick by angry shareholders) and also the executives heavily influenced by wall street gurus, are all of them capable of "corporate responsability" and a long-term strategy?. I'd say no.

I think that companies that "sell out" to the stock market lose their soul, and become tools for a few speculators to "make a quick buck". A stable, responsible company then starts sailing at the mercy of a few stock market gurus and the volatility of the international stock markets. But of course, that is my personal opinion.

The Canadian documentary titled "The Corporation" (can't wait to see it on DVD - for the moment check out www.thecorporation.tv ), argues that Corporations as we know them today, and specially mutinational ones, are flawed by design.

The movie surprisingly got a great review on financial publication The Economist, which praised it:. It begins with a potted history of the company's legal form in America, noting the key 19th-century legal innovation that led to treating companies as persons under law. By bestowing on them the rights and protections that people enjoy, this legal innovation gave the company the freedom to flourish. So if the corporation is a person, ask the film's three Canadian co-creators, what sort of person is it?"

"The answer, elicited over two-and-a-half hours of interviews with right-wing captains of industry, economists, psychologists and philosophers, and left-wing intellectuals, is that the corporation is a psychopath. Like all psychopaths, the firm is singularly self-interested: its purpose is to create wealth for its shareholders. And, like all psychopaths, the firm is irresponsible, because it puts others at risk to satisfy its profit-maximising goal, harming employees and customers, and damaging the environment".

I repeat: try to read this book, and then watch The Corporation (the documentary), which shows the opinion of real execs, in real life. Both essays will make you think, probably getting in the way of your good night's sleep.
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Inside This Book (learn more)
First Sentence:
The directors and executives of a company will align their personal interests with the fate of stakeholders and act in a responsible way to ensure the viability of the enterprise. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
corporate soul, caucus groups, corporate workers
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Saving the Corporate Soul, United States, Placer Dome, Clif Bar, Malden Mills, Coop Italia, Home Depot, New York, Las Cristinas, Cracker Barrel, Mountain View, National Medical Care, Think Detroit, Jackson Street Center, Wild Planet, African American, British Columbia, Gary Erickson, Global Witness, Grameen Bank, Hanna Anderrson, Stonyfield Farm, General Motors, New Hampshire, Path of Service
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