Most helpful critical review
23 of 23 people found the following review helpful
Dead on Arrival
on April 22, 2009
The Savoureux Pro Line Meat Grinder is not a good buy for anyone. It arrived in an undamaged box, but the motor assembly had broken loose from it's mounts and was rattling around inside the case. There were also plastic pieces loose inside. I have to think it is a badly made product if it can't make it through UPS's system without breaking inside. I followed instructions to get return & refund info and Heartland America responded promptly and courteously. The refund was processed promptly too. My only complaint about Heartland America is that I had to pay all shipping charges. I think they should have paid for the return shipping.