I work as a professional ASE certified mechanic and I bought this for home use on my new netbook that uses Windows 7 starter.
installation was easy, but simply plugging the scanner into the laptop while connected to the internet got better results because windows automatically finds the best drivers.
when you first try to connect i found it easiest to click auto-detect to make sure the pc can communicate to the scanner.. then click connect and it finds the correct protocol to use.
Reading and clearing codes was very easy.
To view all the PIDS you have to manually set it to monitor all of them or you only get a few. However when you do this the PID update rate gets very very slow and is almost useless, I was able to rev the engine up and let it come back down to idle and the scanner never updated in time to pick up the RPM change.
If you deselect all PID's and select only RPM, it will update almost instantly so the update rate depends on the car AND how much data you are trying to pull all at once. when selecting 5 or less PID's the update rate is acceptable
I've tried this product on a 2006 Honda Ridgeline and a 1996 Ford Escort, the escort appeared to have faster data refresh rates, but was still too slow when all PID's were selected
Overall this product is worth the low cost if you're trying to check and clear codes, and if you know what you're doing you can do SOME diagnostics with this, to do any real diagnosis you need a much much faster scan tool capable of monitoring all PID's as fast as the car will update them.
OBDWiz was the best software I tried for this scanner, stick with and check for updates within the program to auto update to the newest version and gain some more power
Also the best way to install the software onto a netbook is to copy the CD onto another computer and transfer it to the netbook. Or create an ISO image of the CD using daemon tools and mount it in a virtual drive