Customer Reviews

Scanpan Classic Fry Pan

5 star:		(93)
4 star:		(12)
3 star:		(10)
2 star:		(10)
1 star:		(21)

 

 

I have this pan - worked great for about 1.5 years but then began to "bubble" on the flat surface. Obviously this is a manufacturing issue & Scanpan claims to have a lifetime warranty on manufacturer defects. I sent it off to the factory & they refuse the claim due to lack of cleaning...
I work in a freaking research & development department for cookware. I know how to clean a fry pan. Their "claim" is a small area on the lip of the pan - FAR AWAY from the main bubbling issue - & an area I didn't scrub completely because once I noticed the bubbling, the pan is useless to me.
This is a complete joke & their warranty "policy" is apparently: unless if falls out of the manufacturer's box in 10 pieces all while catching it on camera with a factory representative on hand, we will not cover.
Roll the dice if you choose. This pan is so expensive, for them not to treat warranty claims with the respect they deserve is ridiculous.

= really works
Reviewer: /Ken from Tracy, CA USA
I just got one. I tried cooking an egg with no oil in it on medium heat. It stuck a little, but I could clean it off with one wipe of a paper towel. I can't do this with any other pan I own. With just a slight amount of butter (a pat cut 1/16th inch thick), I repeated the test and was able to flip the egg with ease and there was NO stcking at all. It cleaned off with just dabbing a paper towel along the surface. The outside of the pan also has non stick sides, so if you get some slop on the sides on the outside of the pan, it wipes off as well. The heat distribution was superb as evidenced by the changing pattern from clear to white of the egg white and the uniformity of browning of the egg surface. I intend to use this pan for omlettes and crepes. It exceeds any other fry / saute pan I've used.

You can use metal utensils on this pan: amazing. The handle is suppossed to be good to 500 deg F. I finally found a non stick pan I can use!

I have Le Creuset, multiple stainless, plain cast iron and several (retired) non stick (including Corning and Analon). The eggs are cleaner than from cast iron. In the Le Cruset or stainless, a soaking is required for the same test.

I've owned several Scanpan products. This fry pan, an 8-inch fry pan and a sauce pan. All stick after being used for a while. After I had problems with the first one I talked to the store I bought it from and to Scanpan. They said to use lower heat and don't use cooking sprays. I followed those instructions with the next pan I bought and still had problems. I also tried the "restore" method mentioned in the manual using the steel wool that was included with the pan without any success.

When they were new they were great, but once they started sticking, they were worse than a regular pan without a non-stick coating. Plus the sellers won't back them up. I tried to return mine under their "Lifetime" warranty, none of the stores selling them would take them back without talking to the distributor first. The distributor never returned my phone calls. Also a major consumer testing magazine that originally gave these a high rating retracted that rating after getting bad feedback from owners. You can read back issues in your library.

I gave up my teflon pans years ago, and suffered through trials with stainless steel and cast iron skillets and disasters with Visionware. I heard about Scanpans on a cooking forum and took a chance on buying this sample pan. Man, oh man! It's so good to be able to cook a simple egg in butter again with no worries about burning or sticking.

Everything the other reviewers say about it is true. It sits flat on my ceramic cooktop and has no hotspots. It cooks evenly. It cleans up like a dream. Nothing, and I mean nothing, sticks or burns. I've used it for a year, two or even three times a day. It still looks like new.

After I use it for breakfast I just swish it clean so it's ready for dinner. At first I was afraid to put it in the dishwasher but got over that pretty quick. After dinner I throw it in the dishwasher. It's gone through the dishwasher every day for nearly a year. Did I mention it still looks like new?

It makes a great gift too! Get it, you'll love it!

edited 10/4/2006 I'm back on Amazon today to buy another one for my son in college. These make fantastic gifts. Everyone I've given them to has raved about them. Mine are now two years old and still look like new. Having good equipment like Scanpans makes cooking downright fun!

I certaily won't be using that C*lph*lon brand again! After two or three of the aforementioned brand's pans non-stick surface fizzled out in less than 2 years, I decided it was time for a change. This pan is phenomenal. I use PAM for cooking omelettes, potatoes, and even burgers and they come out great. It has a great feel to the handle which remains cool, it's easy to manage due to the professional thumb detent in the handle, and the aluminum clad bottom heats very evenly while remaining durable. What a great buy. ALl of my cookware will be replaced by Scanpan products as needed...

(This review was for another Scanpan product but was combined by Amazon with the 10-1/4" fry pan.)

We got a large sauce pan, 1 small and 1 medium size fry pans.

I was very excited the first time we got our Scanpans. I read about the new technology surrounding this product that supposedly to be non-stick for many years. Now, we only have the big sauce pan left. We have to throw away the 2 frying pans.

To give it some credit, they lasted a couple of years before it started to peel off (actually not peeling off like a teflon. It starts to have some tiny holes on the surface which grows in size as you use it. Then finally when we see the metal base, we got worried that pieces of those non-stick surface gets to our food that we decided it's time to get rid of it). The non-stick properties starts to wear off before it lasted a year.

Pros:
-heavy and thick to distribute heat evenly
-Handles are oven resistant so you can actually use it to cook in the oven
-Well made, great construction. Durable.

Cons:
-Not as non-stick as teflon. And non-stick properties continue to deteriorates as you use it. Approximately a year.
-Not a good value. For the price, it should last much longer.
-Not for induction cooking.

I really liked the idea of non stick that could brown and didnt scratch. And it worked great-for 2 months. Then I noticed little bubbles. I called the company and the surly customer service person said that I would need to ship the pan to them, they would take a look at it and then if they deemed it a manufacturing problem-they would replace it. Of course I had to pay to ship my old pan, the new pan, and a handling charge. Forget it. My cheap nonstick cookware lasted longer than the scan pan.

Like several other reviewers for this pan or other Scanpan pieces/sets, my experience with this cookware has been awful. I've tossed a complete set out after just four years of use. I'm aware there is a warranty, but why replace bad with bad? Besides, the process for warranty replacement has less appeal than a root canal. It's a joke.

YOU REALLY OWE IT TO YOURSELF to check around on the Internet for consumer feedback/reviews on this overpriced and overrated cookware. Again and again you'll read about how the nonstick surface eventually discolors, then forms little bubbles, the surface degrades, then finally loses all its nonstick qualities. Take the time to read customers' 1-star ratings here on Amazon for both sets and single pieces, and you'll read the same thing over and over again. SERIOUSLY, FOLKS, THINK TWICE.

My new scanpan is great! Before purchasing this pan I was wondering if there would ever be a real solution for nonstick cooking, but at last, here it is. Teflon, although great for nonstick, has a limited lifespan. This pan maintains its nonstick ability, yet DOESN'T peel! It cleans easily, I've followed the manufacturers instructions and have never had to scrub. This means carmalized onions, and, the all time sticker, eggs. The flat bottom distributes the heat evenly and works great on my glass top stove. No more need for scorching heats either, I've never had to use high heats to cook things properly. Simply stated, this is a great pan, get one if you love to cook.

We got a large sauce pan, 1 small and 1 medium size fry pans.

I was very excited the first time we got our Scanpans. I saw and read about the new technology surrounding this product that supposedly to be non-stick for many years. Now we only have the big sauce pan left. We have to throw away the 2 fry pans.
Well, to give it some credit, they lasted a couple of years before it started to peel off (actually not peeling off like a teflon. It starts to have some tiny holes on the surface coating which grows in size as you use it. Then finally when we see the metal base, we got worried that pieces of those non-stick surface gets to our food that we decided it's time to get rid of it). The non-stick properties starts to wear off before it lasted a year.

Pros:
-heavy and thick to distribute heat evenly
-Handles and glass covers are oven resistant so you can actually use it to cook in the oven
-Well made, great construction. Durable.
-(If you order a cover) We love the glass cover. It is see through to see your food without lifting it. Heavy that it does not easily rocks on top of the pan. We actually use it with our other pans.

Cons:
-Not as non-stick as teflon. And non-stick properties continue to deteriorates as you use it. Approximately a year.
-For the price, it should last much longer.
-Even if it is heavy and thick. It is not good for induction cooking.