Scorecard System For World Class Enterprise Resource Management : For ERP Systems [Paperback]

Travis Anderegg (Author)

Book Description

ISBN-10: 0970035209 | ISBN-13: 978-0970035202 | Publication Date: April 1, 2000 | Edition: 1

This book is about process improvement for ERP (Enterprise Resource Planning) systems. It's about understanding these complex systems and finding opportunities for progress. It's about learning how computer planning systems and management technology come together to create a competitive advantage. It's about communication and participation through the sharing of knowledge. We will no longer pour millions of dollars into complex computer systems to become hostage to a barrage of problems. Become part of a group of people in understanding where your ERP system is today, how much better it can be, and how you can get there. Gain valuable knowledge from the scorecard and comparison system to understand how well your ERP system is performing and how it compares to other companies in the same industry using the same software. Use of the latest internet and computer technology combined with thought provoking questions provides benchmarking opportunities against the finest world class companies. Participation in the process brings opportunities for achieving a healthy long-term competitive advantage in the marketplace.

Editorial Reviews

About the Author

Travis Anderegg, CFPIM, CIRM is one of the leading creative communicators and visionaries of business software systems and management technology. A highly respected educator, consultant, and speaker, Anderegg has brought motivation and inspiration for thousands of people. As an APICS member he has presented to chapters across the United States and foreign countries. He is Principle and Founder of CIBRES, an organization for the successful use of business software systems and management technology.

Product Details

• Paperback: 132 pages
• Publisher: Resource Pub; 1 edition (April 1, 2000)
• Language: English
• ISBN-10: 0970035209
• ISBN-13: 978-0970035202
• Product Dimensions: 8.3 x 5.5 x 0.4 inches
• Shipping Weight: 7.2 ounces
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #3,084,763 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

14 of 15 people found the following review helpful:

5.0 out of 5 stars Incredible resource, amazing value and unique approach, May 11, 2001

By 

Mike Tarrani "www.tarrani.com" (Deltona, FL USA) - See all my reviews
(COMMUNITY FORUM 04)    (REAL NAME)   

This review is from: Scorecard System For World Class Enterprise Resource Management : For ERP Systems (Paperback)

This is much more than a book - it's a book/service combination that is one of the most unique concepts for marrying traditional paper-based products with the web.

What you get: 132-page guidebook that provides (1) a structured process for evaluating the alignment of your ERP system to business processes, (2) a comprehensive list of questions to which you need to provide answers, and (3) a web URL for entering your responses, which generates a report. The report shows where you are and what areas need attention.

The book: Contains an 8-stage process flow for the evaluation. (1) identify need, (2) review scorecard system, (3) choose sections to be answered, (4) go online, (5) enter responses into system provided by the publisher, (6) receive scorecard and comparison report by e-mail, (7) review results, and (8) implement process improvement strategies as indicated by the report.

The questions in the book are divided into key process areas as follow: (1) General questions, (2) Environmental characteristics, (3) Initial decision criteria, (4) Project Management, (5) TQM, JIT and continuous improvement, (6) Strategic planning, (7) People systems, (8) Training and education, (9) Performance measurements, (10) Ccommunication infrastructure, (11) Product design and development, and (12) Operational set-up, planning and control. The questions elicit scaled responses; i.e., you are given a range from 1-10 as a possible response to most questions.

The service: Go to the URL provided, select Scorecard, select the key process areas for which you want an assessment and commence inputting your responses. You will receive an e-mail within a few days with the results and a baseline with which to compare where you are with where you should be based on survey averages. The format of the report is: question number in rows and statistics in columns as follow: Question, Result (your response), survey average for all surveys received, the difference between you and the average, industry average (based on the SIC code you entered), the difference between your average and your industry's average, software average computed per your specific ERP package and the average of all respondents using that package, and the difference between your score and the software average. This information is the basis of a gap analysis that is your responsibility to perform. It highlights where you stand in comparison to other respondents to the survey as an aggregate average, by industry and by specific software package.

Some points about the service: The more responses to the survey the bigger the difference between your ranking and the averages, which means that you should consider re-taking the survey at intervals (6 months is a safe interval). The web page claims that it is best viewed with Internet Explorer - I had no problems navigating around using Netscape version 4.77. Also, there are no hidden costs - the survey report is truly at no additional charge. Finally, the suggested strategy is to perform the evaluation in stages. This will allow you to focus on key process areas and take action to remedy gaps instead of being overwhelmed by an overly ambitious initiative.

The package as a whole: The book itself is a valuable resource to consultants because the question bank provided is usually closely guarded intellectual property. I personally intend to use it as the basis for a risk assessment spreadsheet, which will be a valuable tool. The service, including the report generated, will literally save a company tens of thousands of dollars in consulting fees.

I am more than pleased with this book - I am amazed. The quality of the questions, the approach itself, and the reports are valuable beyond what I imagined when I purchased this book. It gets 5 stars and my strongest recommendation to anyone, business or technical, who wants to take a snapshot of how well their ERP system is aligned to their business processes.