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Most Helpful Customer Reviews
9 of 10 people found the following review helpful:
3.0 out of 5 stars
Good for about 18 months, then pixelation sets in! FIXED!,
By
This review is from: Sea-King H24 Satellite Receiver (Electronics)
I've had DirecTV HD for about 27 months now. All was fine for almost two years... then I started getting pixilation and intermittent audio. I checked sisgnal strength and saw that all transponders were read with almost all responding with a strength of 90... a couple came in at 86 or 87... well within the paramaters stated by DirecTV. Then I could not get a response when I tried to change channels or show the viewer's guide... or for that matter when I tried to turn off the receiver! I called them to ask that they replace the receiver. Told them that I believed the problem was spceifically with the hard drive since I couldn't even operate the console from the console buttons! They said they would send out a new one with a tech. Well, they sent the tech out. All he did was replace the cable between the satellite dish and the receiver, and checked antenna alighment. This was around noon a week ago. That night the problems returned... Why keep the service when it doesn't work during the time we watch HDTV most? By the way... you will never own the receivers! You are only purchasing a lease! The equipment MUST be returned when you cancel!!! Ownership resides with DirecTV
April 4th, 2010 update Fineally I got a qualified tech out. Admitted the hard drive was bad (I knew that before I even called direcTv the first time). He replaced the entire receiver and now no more pixelation, or audio dropouts. All is well. I just wish they would have listened to me the first time they sent a "tech" out
9 of 11 people found the following review helpful:
3.0 out of 5 stars
directv,
By
Amazon Verified Purchase(What's this?)
This review is from: Sea-King H24 Satellite Receiver (Electronics)
false advertising, unless you read very closly and all the fine print.
After we purchased this (or at least we thought we purchased) we found out that it is a least through direct tv. after all, we paid good money for this, and we found out we don't own it. very disappionted.
12 of 16 people found the following review helpful:
4.0 out of 5 stars
Receiver Good, Direct TV Bad,
By DP in AZ "AZ foodie" (Tucson) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Sea-King H24 Satellite Receiver (Electronics)
I bought, I mean I leased, the H23 to replace a non-functioning H20 that unknown to me also turned out to be a lease. The H23 works good and seems faster.
BUT when my new (forced) 2yr contract is up, I'll send back DTV's (according to them) property and then I'm done with those deceitful pirates. Can no longer say A kind word about the company that I've been a loyal customer of for over 12 years.
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