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Seagate Expansion 500 GB USB 2.0 Desktop External Hard Drive ST305004EXA101-RK

by Seagate
3.2 out of 5 stars  See all reviews (442 customer reviews)

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Power Consideration: This desktop class hard drive requires the use of a power adapter (included) to operate. It cannot be powered by a USB cable alone.

Frequently Bought Together

Customers buy this item with Seagate USB 2.0 External Hard Drive 1 TB USB 2.0 External Hard Drive ST310005EXA101-RK - Black $96.95

Seagate Expansion 500 GB USB 2.0 Desktop External Hard Drive ST305004EXA101-RK + Seagate USB 2.0 External Hard Drive 1 TB USB 2.0 External Hard Drive ST310005EXA101-RK - Black
Price For Both: $191.94

These items are shipped from and sold by different sellers. Show details


Technical Details

Capacity: 500 GB
  • Plug nż play with no software to install
  • Simply drag-and-drop to save files
  • 7200 RPM performance, 500GB
  • Built-in power management ensures energy-efficient operation
  • USB 2.0 Interface
  See more technical details

Product Details

  • Product Dimensions: 9.7 x 3 x 8.4 inches ; 2.2 pounds
  • Shipping Weight: 2.5 pounds (View shipping rates and policies)
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B001SJVU6K
  • Item model number: ST305004EXA101-RK
  • Average Customer Review: 3.2 out of 5 stars  See all reviews (442 customer reviews)
  • Date first available at Amazon.com: February 18, 2009

Product Description

Capacity: 500 GB

From the Manufacturer

Seagate® External Desktop Drive

From the Manufacturer
Simple, reliable desktop storage expansion

With Seagate® External Desktop drives, you can easily and instantly add more storage space to your system. There’s no software to install—they’re automatically recognized by Windows Vista and Windows XP. Simply drag and drop to save files. Fast USB 2.0 performance makes saving and transferring large music and video collections quick and painless. Seagate External Desktop drives make “going green” easy too, with built-in power management that ensures energy-efficient operation. And they’re backed by a 2-year limited warranty for peace of mind.

Storage Calculator*
  500GB 1TB 1.5TB
Hours of digital video 500 1000 1500
Number of 2-hour DVD movies 125 250 375
Number of digital photos 160,000 320,000 480,000
Hours of digital music 12,497 24,994 37,491

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Seagate External Desktop Drive
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*Quantitative usage examples for various applications are for illustrative purposes. Actual quantities will vary based on various factors including file size, file format, features and application software.

Highlights:

  • Plug and play—no software to install
  • Simply drag and drop to save files
  • USB 2.0
  • Built-in power management ensures energy-efficient operation
  • 2-year limited warranty
  • Product Description

    Seagate external desktop drives provide extra storage for your ever-growing collection of files. Instantly add space for more files, consolidate all of your files to a single location, or free-up space on your computer¿s internal drive for improved performance. Setup is straightforward, simply plug in the included power supply and USB cable and you are ready to go. It is automatically recognized by Windows® operating system, so there is no software to install and nothing to configure. Saving files is easy too, just drag-and-drop. It¿s not just easy to use, but it¿s fast and energy efficient too. Enjoy fast data transfer speed with USB 2.0 connectivity and 7200 RPM drive performance. Built-in power management ensures energy-efficient operation. Seagate has delivered proven, reliable storage solutions for over 30 years. As of 2008, Seagate has shipped over one billion hard drives. Seagate continues to stand behind its quality by including a 2-year limited warranty.


    Customer Reviews

    Most Helpful Customer Reviews
    542 of 560 people found the following review helpful
    Size Name:1.5 TB
    Drive makes loud clicking noise & eventually fails.

    The symptom:
    Drive works fine for the first few GB's, and once it gets somewhere around 50 to 300 GB, it starts making loud clicking noise. The more data added to the drive the more frequent the clicking noise become and eventually the drive fails.

    Analysis:
    As the first few sectors of the platter / platters, the traveling distance (from the edge of palter to the center) for the head arm is not that great. But as more data gets written to the disk, inner sectors of platters gets occupied with data. That's when the problem starts.

    Without going into technical details, the issue here is not the drive. It is the PCB (Printed Circuit Board) that is installed in these external enclosures. This board regulates & provide power to the drive and in simple terms, there is not enough power for the disk to spin and for the head arm to extend far to reach inner sectors of the platter / platters .

    I have tried many solutions recommended on the internet, including a youtube video posted by a person identified in this video as Bruce. None has worked. Some others suggested to change the usb cable, others suggested a firmware upgrade, some suggested to send the drive back to Seagate for replacement. Some people has done that but they got a new replacement drive that did the same clicking noise, and had to be sent back again. Do not waste your time on these suggestions, because I have tried them all before I started looking & analyzing the problem myself.

    Seagate is well aware of this issue, but not only they are down playing the extent of this problem, they continue to sell these defective external boxes. In fact the first time this issue was reported on Seagate forum was 06-19-2009 06:50 AM. Up to the writing of this review, there are more than 31 pages from thousands of people reporting the issue with clicking noise & drive failure on Expansion boxes.

    Solution & your options:
    1 - If you just bought an Expansion, return it while you can get your money back.
    2 - If it is under warranty, do not return it to Seagate. If you do, you end up with another defective drive that you have to send back again & each time cost $15.00 to $30.00 just for shipping (inside U.S.). Do one of the following:
    A) Buy a new non-Seagate external enclosure (many good brand are in the market between $14.00 to $39.00). Take the drive out of Seagate Expansion enclosure and place it on the new one (this may void your warranty, but it is a permanent fix). Yes, You have break the tabs to open it. Seagate purposely made it non-serviceable.

    B) If you can find a PCB that matches the Seagate Expansion box power & USB port openings, replace the PCB.
    In my case, I replaced the case with a new enclosure.

    C) Never buy a Seagate drive. They have been less than sincere & straight forward with their customers & continue to sell a defective product that they are well aware of it.
    Was this review helpful to you?
    243 of 269 people found the following review helpful
    Size Name:1.5 TB|Amazon Verified Purchase
    Last week, I purchased a Seagate Expansion 1.5TB drive. I had read the product reviews on Amazon, however it seemed respectable enough. Last Friday, the drive arrived. Upon initial set-up, I noticed that it seemed extremely loud. After copying some data to it as a test, it began to make a very loud clicking sound. I have worked with many hard drives, and the sound was out of the ordinary (and, dare I say, reminiscent of the old Iomega click of death).

    Upon calling Seagate, the technician warned me that the drive was probably in its death throes and to make sure I had a backup of anything on it. I put the product back in its box, and sent it back to Amazon, who issued a replacement.

    When the replacement arrived, all seemed well at first. It formatted just fine, and seemed quiet and elegant. Once I connected it to my primary machine and began to copy data, however, it began making a similar noise to the prior model. Though it showed no signs of failure, the drive was so loud that I became annoyed with it quickly and called Seagate again. A representative, who was very helpful, had me run the SeaTools diagnostic tool, which passed. After I held the phone to the drive, however, he understood why it was so bothersome to me but couldn't explain what the noise was. He did state that the 1.5TB drives are often louder than other drives due to the additional platters required in the drive, but not to the extent I experienced.

    Needless to say, I called Amazon this past afternoon, and the representative I spoke with was very understanding. When I detailed the issue and he heard the drive, he was glad to create an RMA, citing on the ticket that the drive "sounds like a jet engine revving up."

    Though I've been very negative about this product, it does have its merit. When operational, it was quick to copy data (~15-20MB/s). It also has a very elegant profile, which looked wonderful on my desk; the small green LED on the front was a wonderfully unobtrusive drive activity indicator. Finally, it was preformatted as NTFS and included no unnecessary software, which was a refreshing change from many other external hard drives.

    In short, this drive (at least the 1.5TB model) is worth consideration if noise is not a factor, however I have doubts to its longevity.
    Was this review helpful to you?
    58 of 61 people found the following review helpful
    Clickety-Clack April 1, 2010
    Size Name:1.5 TB
    Are you a fan of tap dancing? The depression-era musical genre of spoons? The sound of a bad V8 head about to spew a valve through the lifter?

    My friends, i have the product for you - the seagate expansion in 1.5Tb girth.

    Not only does it click like chattering teeth out of a joke catalog, it does it nearly incessantly - even when it's not actively being searched!

    Yes, friends, seagate even told me that clicking was not normal and that i should return my product to best buy (where i'd purchased it) for a replacement. so i did - and thankfully, the replacement chatters just as much as the original! hooray!

    Now, i'll never be far from the metronome of my nightmares - an ongoing, click-of-death sound to thrill and chill you each and every day.

    Bottom line: seagate's a good company but this product is flawed. i would definitely avoid it.
    Was this review helpful to you?
    Most Recent Customer Reviews
    Died within a year
    Unfortunately, most distressingly my drive failed to write items to it with all of 700+g of available space. Read more
    Published 23 days ago by Babzy
    not working good the harddrive
    not working good the harddrive im having trouble with harddrive cause put in my laptop nothing is poping out i want know if this harddrive really works or not
    Published 1 month ago by jovannie
    Lasted exactly five months after the limited warranty expired - then...
    This hard drive worked very well for me as an emergency backup and lasted an average amount of time for a external hard drive. Read more
    Published 1 month ago by Hon Thraj
    Better Than expected
    OK. I needed an external HD like yesterday.. So, I found a good deal here so i bought it. The estimated ship time was like 8 days :-(. Read more
    Published 2 months ago by Tom
    If drive is dropped
    I was moving my computer and the external drive dropped. There is something rattling around inside so I am not willing to turn on the drive and use it. Read more
    Published 2 months ago by Catherine Oliver
    good product
    is a good product and I is working very well, this provider met my expectations by giving me a good quality product, I am very pleased with this purchase

    thanks
    Published 2 months ago by Julio Donis
    Works great
    I was feeling really down about my purchase after reading the reviews about the drives failing or making noise after a few gigs have been stored on it. Read more
    Published 2 months ago by Johnnie5
    good price for 2tb
    I own six of these units,mostly for video storage. They are quiet, fast for usb 2.0 and economical for my use. Read more
    Published 3 months ago by Jack Scott
    Good but software is bad
    I purchase this drive in order to do back ups, the software that comes with it in order to do automatic back-ups is not free, it's free for a 30 days period and then you have to... Read more
    Published 3 months ago by Dave
    Great experience!
    I have had two Segate external HDs including this one and have had no problems. I bought this model/size on Black Friday
    in 2010. Read more
    Published 3 months ago by B. Mason
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    can i install this in a sata NAS box? 0 Feb 3, 2012
    Does it need power ac 2 Sep 21, 2011
    Desktop harddrive with xbox 360 2 Aug 28, 2011
    Recertified 0 Aug 28, 2011
    PS3 1 Dec 26, 2009
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    Capacity: 500 GB