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  • Seagate Rescue - 2 Year Data Recovery Plan for Internal/Bare Drives
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Seagate Rescue - 2 Year Data Recovery Plan for Internal/Bare Drives

by Seagate
54 customer reviews
| 6 answered questions

Price: $9.99 & FREE Shipping
In stock.
Usually ships within 2 to 3 days.
Ships from and sold by FA Service Plans.
  • If your drive stops working, the Seagate Rescue data recovery plan will recover the data from the failed drive and return it to you on a new piece of external storage
  • Covers new single-disk bare (internal) drives of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction). Not eligible on enterprise class or multi-drive devices
  • Free shipping for in-lab data recovery; 24/7 online case status tracking
  • If your data isn't recovered, you get your money back
  • If you purchase this service plan and eligible product for this service plan, you acknowledge that Amazon may send the service plan seller relevant product and price information for the purpose of administering the plan.
Please note: Your Service Plan will be delivered via email and not mailed to you. It will come from customercare@rescueandreplace.com within 48 hours of purchase. If you don’t receive it, please contact 1‐800-261-9859.
$9.99 & FREE Shipping In stock. Usually ships within 2 to 3 days. Ships from and sold by FA Service Plans.

Frequently Bought Together

Seagate Rescue - 2 Year Data Recovery Plan for Internal/Bare Drives + Samsung Seagate HN-M201RAD Momentus SpinPoint ST2000LM003 2TB 2.5-Inch SATA III Notebook Hard Drive 9.5MM
Price for both: $105.98

These items are shipped from and sold by different sellers.

Buy the selected items together

Product Description

Your digital life is irreplaceable. If your computer or hard drive fails, it can cost hundreds of dollars to restore all your music, photos, movies, memories, and important files. Manufacturer warranties may cover the cost of repairing your drive, but not the cost of restoring all your data. Seagate Rescue is ONLY available to residents of the 48 continental United States of America.


Product Details

Terms and Conditions [199kb PDF]
  • Shipping Information: View shipping rates and policies
  • Domestic Shipping: Item can be shipped within U.S.
  • International Shipping: This item is not eligible for international shipping. Learn More
  • ASIN: B00I5PHV4K
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (54 customer reviews)
  • Date first available at Amazon.com: January 31, 2014

From the Manufacturer

Goof-Proof Your Data!*

Similar to Extended Warranty Services But for What Matters Most. ..Your Data!

Your digital life is irreplaceable. If your computer or hard drive fails, it can cost hundreds of dollars to restore all your music, photos, movies, memories, and important files. Manufacturer warranties may cover the cost of repairing your drive, but not the cost of restoring all your data.

Seagate Rescue Data Recovery Services gives you peace of mind that your data is protected. If your drive experiences a failure, mechanical or logical, this plan will help you restore your data at no additional charge.

Trust Your Data to the Experts

With more than 30 years of experience, Seagate specialists are data recovery experts. You simply need to use the prepaid shipping labels to send it to the lab and the in-lab specialists will work to restore your lost data as quickly as possible.

Once recovery is complete, the data is transferred to an external drive and shipped back.

When you do need the service, Seagate's exceptional customer service team will walk you through the recovery process, step-by-step. You will also have access to the online tracking systems and be notified via email on case updates.


Money Back Guarantee

Seagate Rescue Data Recovery Service Plans come with a money— back guarantee. If for some reason we can't recover your data, we'll give you a refund for the purchase price you paid for the plan.

* Information provided herein is for illustration and summary purposes only. Terms and conditions apply; please review a copy of the Seagate Rescue Service Plan Terms and Conditions in the technical specifications section for full details.

Why buy a data recovery service plan?

  • Save money in the event of a drive crash, virus or failure. Without a data recovery service plan, retrieving data from a crashed drive can cost you hundreds of dollars. Purchasing a Seagate Rescue plan provides data protection at a fraction of that cost.
  • Gain peace of mind that your content can be protected. To learn more about what data recovery service plans can do for you, call our the customercare number.
  • Fast and easy recovery process. Your data can be recovered in as short as two business days depending on the type of drive failure!

Important Information

Legal Disclaimer
Seagate Rescue is ONLY available to residents of the 48 continental United States of America.

Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews

40 of 41 people found the following review helpful By Ria on August 5, 2014
Verified Purchase
This is the worst service plan ever and provided by probably the most inconsiderate company there is. I purchased this plan in March 2014. I called CS to make sure it was all good and then brought the internal drive. I registered it and everything was dandy. Five months down the road, I get an email today saying that my drive is apparently not eligible for the plan and I will be getting a refund in the mail. I was livid. I made sure to dot my i's and cross my t's and now I will be out of a plan and no way to even procure another one since it is past 30 days from purchase. I called CS and the agent was blase about it all; just telling me it's not eligible and they will be refunding me. Cannot believe they do not even have a service plan for a drive they sell themselves. The agent even went so far to allude it must have been an error on my end. Unbelievable. The listing which they made does not even say which drives of theirs they cover or not so IF YOU BUY THIS, THERE IS A 50/50 CHANCE IT MIGHT NOT EVEN BE THE KIND OF DRIVE THEY COVER. BOO!
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7 of 7 people found the following review helpful By Shona T. on March 17, 2015
Verified Purchase
The plan description is all rosy in order to entice customers to make the purchase. The description ends with "Information provided herein is for illustration and summary purposes only. Terms and conditions apply; please review a copy of the Seagate Rescue Service Plan Terms and Conditions in the technical specifications section for full details". However, there is no link to read the terms & conditions before the purchase.

I purchased, but did not get an e-mail. After 7 days I sent an e-mail to ask. They replied and I could register. The confirmation page has a link to the terms & conditions. It turns out there is a big laundry list of exclusions. Here are a few, my comment in E.G.:

- "Vandalism, animal or insect infestation, rust, dust, corrosion, defective batteries, battery leakage, or acts of nature or any other
external peril originating from outside the Equipment. Collision with or explosion of another object." -- E.G.: You are out of luck if damaged by flood, fire, or if someone drops the computer.

- "Equipment that includes the words “Enterprise”, “Mission Critical”, “Business Critical” or “Near Line” in its manufacturer’s description." -- E.G.: If the drive's description has any of these words you are out of luck. Excessive & arbitrary?

- "Equipment used in industrial settings." -- E.G.: Out of luck if you use the drive in a factory setting?

Your miles may vary.
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9 of 10 people found the following review helpful By Charles Scott PA on January 25, 2015
Verified Purchase
As you read the description you might be lured into a sense of security with these plans. I have experience with it only about a hard drive and its not what it seems. They portray that if you have a problem with data or files because of the drive, they will recover them for you. Thing is, if you read the terms and conditions you will find it tells what is done. It seems that any drive you send to them will be wiped clean. I believe they use a simple data recovery and if it fails, they send you a refurbished drive and maybe not even the same specifications as yours. Seagate has the highest failure rate (PCWorld) of these drives reported by their 1/2014 report. I had four of the 3TB hard drives fail so I have no confidence in their recovery service. Find someone who has Stellar Phoenix Windows Data Recovery Service and have them scan your drive. If it fails, then you will likely not get yours recovered. Using Data Recovery Services, your hard drive will have been wiped, and then who knows?
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2 of 2 people found the following review helpful By Bryce Cunningham on July 22, 2015
Verified Purchase
This is only a data recovery Plan obviously but don't think they will extend the drive warranty for two years. They don't even extend the drive warranty at all. You have to pay for a new drive. I had to talk to seagate about a new drive and fought for it. I eventually got a new drive but I'm never dealing with OWC again.
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1 of 1 people found the following review helpful By Gorn on August 20, 2015
I do a lot of data recovery for my clients, so I know a little bit about how this works. A big chunk of data recovery projects can be completed successfully by slaving the drive to a diagnostic computer and using logical data recovery tools. Many cases, perhaps 20%, cannot be recovered without physically disassembling the drive in a special dust free "cleanroom" lab. Cleanroom jobs are costly - typically running $1500 and up.

Does anyone think that this "Seagate Rescue" service is going to cover cleanroom work? If so, you are smoking skunky weed. What they are going to do is to immediately exercise their exit clause which allows them to decline recovery service by refunding your $10.

The reality is that a very small percentage of drives will fail within two years. Let's suppose there is a 5% claim rate. Of those 5%, perhaps 4% would be relatively simple to recover and 1% would be rejected. If they sell 10,000 of these contracts they will collect $100,000 in fees, refund $400 for the 1% that are "too hard", and earn $99,600 to work on recovering 400 relatively easy jobs which works out to $249 each. I am probably being generous in this assessment because there is nothing to prevent this company from rejecting a recovery project for any number of reasons aside from a cleanroom requirement - for example they could just decide that a logical recovery is too hard for them to do, or that you dropped your computer (which is typical) so they can exclude you for that reason. For all we know they may perform very few recoveries at all.

Now the truth is that conceptually it is not a bad deal to spend $10 as insurance against spending a couple hundred for a logical data recovery later assuming the seller of the service can be trusted.
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