In Search Of Bpm Excellence: Straight From The Thought Leaders [Paperback]

Business Process Management Group (Author), Steve Towers (Author), Peter Fingar (Author)

Book Description

Publication Date: April 30, 2005

Business process innovation is on the minds of executives these days, and for good reason. In the 1990s, companies also had a focus on business processes. They used enterprise-wide networks to tear down walls between functional departments and reengineered their companies to remain competitive. Today, the universal connectivity of the Internet makes it possible to tear down walls between companies to reinvent entire value chains. The result? We are now witnessing a grand globalization of white collar work, outsourcing, offshoring and other new forms of extreme competition. Industry and national boundaries have become a blur. All is changed, and no industry is exempt. Pioneering companies have already disrupted incumbents and come from nowhere to dominate their industries. Their secret sauce? Business process management (BPM). This book brings together some of the best minds to explore the role and value of BPM, and what it portends. In its pages you will find the essential discussions and insights, straight from the thought leaders. In Search of BPM Excellence is for those who want to sustain the success of their businesses in the midst of the current sea of change. Is your company ready for extreme competition? ___________________________________________________________

* Where do you go to gain insight into this thing called BPM?

* Why is business process management so important / how important is it?

* What should you be considering when making BPM Next Practice?

* How will you get there and make sure you get where you want to go?

* Who needs BPM, do I? These are questions of greatest importance to business people and the Business Process Management Group has tracked down the leading thought leaders, analysts, methodologists and consultants in the field of business process management to get the answers. BPM sits at the heart of the Business Evolution we have now begun to experience -- and that will continue to be a primary economic driver over the next several decades. This book, In Search of BPM Excellence, is for those who want to sustain consistent, ongoing success, profit, and growth of their businesses in the midst of the current sea of change. This is the book for those in search of excellence.

Editorial Reviews

From the Author

We would like to thank all of the authors for working hard to make this book the insightful collection of information that it is. There is certainly no other book like this and the sweeping scope of In Search of BPM Excellence opens the door to insights likely to play out in numerous important decisions and actions for many years. --The Business Process Management Group

About the Author

STEVE TOWERS, Co-founder and CEO of the Business Process Management Group.

ROGER BURLTON, Founder of the Process Renewal Group.

PETER FINGAR, Executive Partner in the digital strategy firm, the Greystone Group.

ANDREW SPANYI, Managing Director of Spanyi International Inc.

ADRIAN GEORGE SAHLEAN, Principal at XCLSoft and Faculty Fellow at the Boston Graduate School.

VASILE BUCIUMAN-COMAN, Founder of of XCLSoft, specialized in enterprise architecture.

MARK McGREGOR, a Principal of the Business Process Management Group.

Dr. PEHONG CHEN, President, CEO, and chairman of the board of Broadvision.

RONALD ROSS, Co-founder and Principal of Business Rule Solutions.

DAVID LYNEHAM-BROWN, Chairman & Chief Development Officer of the Business Process Management Group.

JORGE EDUARDO SOARES COELHO, Managing Partner at SisConsult, and an Assistant Professor of Management Information Systems at the University of Minho in Portugal.

TERRY SCHURTER, Chief Analyst of the Business Process Management Group.

KEITH HARRISON-BRONINSKI, CTO of Role Modellers Ltd.

MICHAEL McCLELLAN, President of Collaboration Synergies Inc.

MARTYN OULD, Principal, Venice Consulting Ltd. and teaches at Oxford and Bristol Universities.

Product Details

• Paperback: 224 pages
• Publisher: Meghan Kiffer Pr (April 30, 2005)
• Language: English
• ISBN-10: 0929652401
• ISBN-13: 978-0929652405
• Product Dimensions: 8.8 x 5.9 x 0.6 inches
• Shipping Weight: 10.4 ounces
• Average Customer Review: 3.6 out of 5 stars  See all reviews (5 customer reviews)
• Amazon Best Sellers Rank: #2,154,866 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

16 of 22 people found the following review helpful:

1.0 out of 5 stars Blah from BPMG, August 31, 2005

By 

Ronald E. Carter "Ronald E. Carter" (USA) - See all my reviews

This review is from: In Search Of Bpm Excellence: Straight From The Thought Leaders (Paperback)

Don't buy this book. It's more of the same decades old reengineering ideas from people who should know better. Put together by the BPMG.org, a small group of advocates for such ideas who run a for-fee site, for-fee events, etc, the 5-star review above is most likely a plant. Look at the phrase FOR THE FIRST TIME IN ONE BOOK - knocked up by "marketing"? If you want to know what's really happening in BPM, you'd be better off using Google and/or arranging reference visits to customer sites where technology is delivering really substantive change on the ground.

5 of 7 people found the following review helpful:

5.0 out of 5 stars BPM Twists and Turns - I enjoyed the ride - recommended!, October 21, 2005

By 

Steve Jones "SteveJ" (Bordeaux, France (mostly!)) - See all my reviews

This review is from: In Search Of Bpm Excellence: Straight From The Thought Leaders (Paperback)

I read this book as part of my BPM training and recommend it without exception. It provides a good grounding from the
well known names in Business Process Change. The technology in BPM can be confusing. Martyn Ould does a nice chapter to explain that.
Andrew Spanyi helps us work out how we motivate the senior executives. Terry Schurters insight into methods is the easiest I have read (see my other reviews).
Taken together the contributors (14 I think) make an easy to read book I completely endorse for anyone wishing to get a complete picture of Process Management.

7 of 11 people found the following review helpful:

5.0 out of 5 stars Excellent choice to get a broad perspective on BPM, September 6, 2005

By 

Charles Nelson (Palo Alto, CA) - See all my reviews

This review is from: In Search Of Bpm Excellence: Straight From The Thought Leaders (Paperback)

This book covers a broad range of areas in BPM - some that I don't think most people have really considered. But I think that is the point, to present the broad ramifications of BPM as food for thought. Assuming that was the intent, it did a very good job.

I think the review in infoconomy by Graeme Burton sums it up best "a surprisingly readable guide to the latest best practice in business process management."

That's exactly what I found it to be.