Customer Reviews

iolo Search and Recover 3 [Instantly recover deleted files, photos, email]

5 star:		(0)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(7)

 

 

Beware! This program is software snake oil. The description and sales materials make Search and Recover sound like it can recover everything. Unfortunately, it doesn't live up to all the hype. I tried to recover files from a hard drive, a Secure Digital card, and USB thumb drive, and nothing worked!

To make matters worse, even Iolo's tech support has no idea how the product works. Before I purchased this awful program, I sent an email to Iolo asking them if the CD was bootable. It is NOT!!

I only wish I had read the reviews here before I spent money on this piece of junk. You have been warned.

It completely sucks. The software starts scanning and then gets stuck "not responding", when I finally got it to scan it never found any of the pictures I recently lost, I tried to use the "recover" feature but it was not responding after it finished scanning. A complete pain in the ass, lost my money, never got the pictures or files I wanted. It scans things you have been looking at in the computer, so if you were reading about a movie or looking at some clothes recently, that is what you will recover.

I agree with the other 2 reviews-this SUCKS! I give it a -0 if Amazon had a score that low. I put the thing on a "deep scan" and waited FOURTY TWO HOURS for this P.O.S. to recover... NOTHING! It froze up on me too. All it did was come up with s--t I already knew was there and traces of half-mangled temp file pix that I had already dumped from cookies and cache via Disk Cleanup. Gee, thanks for sorting thru my TRASH! The C.S. Rep was dumb as a box o' rocks, and even an old Tech like me could not show sympathy as I let her have it. She knew less about the product than I did after using it! People: save yourself and DON'T even THINK about buying this useless excuse for recovery software, or any other Iolo product. I doubt if they could think their way out of the fancy package of empty promises they put the C.D. in. Good thing I'm a regular at CompUSA (people who will swing a deal with you and have employees who actually KNOW what they're talking about. Kudos to Store #167), because this thing's going back!

WOW, I can't believe I didn't read the reviews before I opened the box.

The only upside is I paid 19, not 35 dollars. Other than that.....its a waist of money....the other REVIEWERS nailed it right on the head, I have nothing new to say, just reinforcing their opinions.

Installed this on two PC's, lap & desk, doesn't work half the time on either. Program "not responding" is quickly becoming the most seen phrase on my systems.
It also has conflicts with some previously installed programs, and no solution or workaround is suggested. Other programs must be uninstalled before running S&M #7 or even leaving IT installed as is just as quick to pop-up a conflict with ... message.
Other reviewers are right, I suspect tech support is only a dead letter box (file 13). No help here. It promptly automates a blanket response, then forgets about you. It does however manage to send you daily emails about how good this product is. Thou dost protest too much.
On the up side, this product is bound to improve the much sullied reputation of car mechanics.

These are two unbelievably abominable products. Neither will install on my system, and the ongoing dialogue with their so-called tech support has done nothing to improve this situation. It is now mid-February 2007. My problems began in October, 2006 (Search and Recover) and December, 2006 (System Mechanic 7). During the time that iolo tech support strung me along, my 30 day return window closed behind me. Since last October, I have incurred hours worth of long distance charges (because iolo has no toll-free support number).Customer service stubbornly refuses to refund my money, and a certified letter to iolo's CEO, Noah Rowles has yet to generate a reply.

This software doesn't work at all. I had 3 partitions on my hard drive and accidentally erased 2 partitions. This software was only able to "see" the files on the unerased partition and couldn't recover the other 2 erased partitions. I had better luck with R-studio recovery software and was able to recover 100% of my lost data!