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The Secret Handshake: Mastering the Politics of the Business Inner Circle
 
 
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The Secret Handshake: Mastering the Politics of the Business Inner Circle [Hardcover]

Kathleen Kelly Reardon Ph.D. (Author)
4.1 out of 5 stars  See all reviews (34 customer reviews)


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Book Description

December 26, 2000
Most people climbing the corporate ladder have their eyes set on entering the upper echelons of management, the inner circle, the select group of men and women who make the decisions, determine the direction of a company, and are well compensated for their efforts. But advice on how to break in is not outlined in employee handbooks, nor are the guidelines publicly stated. In fact, the implicit rules and agendas often run counter to a company's professed guidelines and values. In THE SECRET HANDSHAKE, top corporate consultant and USC management professor Kathleen Reardon explores and explains what the hidden rules are, and how to become one of the "ins" in corporate life rather than one of the also-rans.

Based on hundreds of candid interviews with executives at Fortune 500 companies who have made the grade and become part of the inner circle, THE SECRET HANDSHAKE lays bare the unstated conventions that govern and shape corporate hierarchies. Taking readers inside boardrooms to learn firsthand how the top decision-makers view and assess the employees under them, it offers invaluable advice on such career-building tactics and skills as getting noticed, networking, persuading others, knowing which battles to fight, and mastering the art of the quid pro quo. For all those who aspire to be part of the decision-making body of their organization, THE SECRET HANDSHAKE is the ultimate intelligence report on whom to trust and whom to watch out for, how to manage the inevitable conflicts that will arise, and how to read between the corporate lines.



Editorial Reviews

From Booklist

Reardon, an academic and business consultant, describes her book as a journey to help the reader become better informed, better armed, more confident, and considerably more adept at mastering the interpersonal politics of work. In her view, political savvy is a prerequisite for the inner circle, even more so than job competence. Through information gleaned from hundreds of interviews of CEOs, senior managers, and high achievers during her 20 years of consulting, she explains the role of politics in organizations and provides ideas for gaining admission to the inner circle. Topics covered by the author include knowing your political style and when to change it, forming relationships the politically savvy way, the art of conversational politics, creating positional power, and managing conflict and cultivating influence. Although many will not agree with all of the author's theories and advice, she is probably correct when she states that politics is the way things work in most organizations. This book is thought provoking and offers valuable insight. Mary Whaley
Copyright © American Library Association. All rights reserved

Review

"The Secret Handshake, Kathleen Reardon's new and most important book, takes "organizational politics" out of the closet and illuminates the darkness surrounding that topic. It is an extremely original, brave, and useful book about the social etiquette of modern bureaucracies-i.e. how to get things done through people. And it's a topic that, if discussed at all, is usually spoken about in dark and uninformed ways. Reardon not only clarifies the topic but shows convincingly that unless one has an enlightened view of what organizational politics is all about, one is doomed to failure."
--Warren Bennis, Distinguished Professor of Business Administration at USC and author of Managing the Dream

"The Secret Handshake delivers powerful insights into the real calculus of corporate decision-making. It not only sheds light on the poorly understood pinnacles of power, but provides a primer for those who would play the game."
--Bill Davidson, Chairman, MESA Research, author of The Art of Market Leadership

"While there are a myriad of books on the technical skills needed to succeed in business, little attention has been paid to the equally important prerequisite of the secret handshake--political savvy. This is the hard stuff of business, the interpersonal skill that can never be totally or permanently mastered. The inner circles of business shift, as do the skills that get and keep people in them. Making it into one inner circle doesn't guarantee making it into another or into the most important one. The engineer who is promoted to senior vice president may never make executive vice president. He or she may be the best engineer in the company, but lack that extra something, the poise and professionalism, reliability and visibility that constitute a significant advantage on the road to the top.
There are just too many smart, capable people out there. The hard truth is that the ones who get ahead are usually those who know how to make highly placed people feel good about having them around. The good news is that you can be one of them."
--from THE SECRET HANDSHAKE

Product Details

  • Hardcover: 272 pages
  • Publisher: Doubleday Business; 1 edition (December 26, 2000)
  • Language: English
  • ISBN-10: 0385495277
  • ISBN-13: 978-0385495271
  • Product Dimensions: 9.3 x 6.1 x 1 inches
  • Shipping Weight: 1.2 pounds
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (34 customer reviews)
  • Amazon Best Sellers Rank: #1,047,745 in Books (See Top 100 in Books)

More About the Author

As you may already know if you're visiting this page from Huffington Post or one of my blogs (comebacksatwork.com) or bardscove, I'm a professor of management and organization at the University of Southern California where I also spent over fifteen years on the faculty of preventive medicine.

My work began with a focus on persuasion. PERSUASION IN PRACTICE, my first book (revised edition), is a thorough overview of persuasion research and theory. It was described by Public Opinion Quarterly as "a landmark contribution to the field."

My first trade book, THEY DON'T GET IT, DO THEY?, focused on the similarities and differences in male and female communication and how those affect working together. It followed a "Harvard Business Review" reprint bestseller, "The Memo Every Woman Keeps in Her Desk." I appeared on Good Morning American and in a segment done for NBC Nightly News and later The Today Show.

Then came THE SECRET HANDSHAKE, which was an amazon business and nonfiction bestseller for some time. It still sells well because it's an inside look at the politics of business that each of who works deals with on a daily basis. Four types of political arenas are described from mildly political to pathologically political. And, styles that suit each type from the Purist to the Maneuverer are introduced. There's much to learn here about the shadow side of business and what you can do to thrive no matter the level of politics where you work.

IT'S ALL POLITICS followed and took a somewhat more advanced look at what was introduced in THE SECRET HANDSHAKE. It is also very hands-on so you can start experimenting right away with the strategies provided. One of the best aspects is a collection of scenarios not uncommon at work that you can immediately begin to connect with your own. And, then try out the suggested ways of dealing with them.

THE SKILLED NEGOTIATOR, academic and trade versions, include what I've shared with my negotiation students and senior executives I've coached. The trade version didn't get much attention due to focus on the academic one, but I love this book. As the amazon top reviewer wrote, it is very special and anyone who negotiates will enjoy it.

My latest book, with Christopher Noblet, is COMEBACKS AT WORK: USING CONVERSATION TO MASTER CONFRONTATION. I'd wanted to write this book for some time because when I consulted, coached and taught in the international MBA and Executive MBA programs at USC, I'd regularly meet very talented people who just couldn't respond effectively on their feet. And that hurt them at work. This book provides what seems like the secret of those who are good at responding in awkward, challenging, embarrassing, and offensive situations. And, it provides a host of comebacks to learn and practice using at work and elsewhere. These range from mild to what we call "wish you were never born" comebacks.

 

Customer Reviews

34 Reviews
5 star:
 (21)
4 star:
 (4)
3 star:
 (2)
2 star:
 (5)
1 star:
 (2)
 
 
 
 
 
Average Customer Review
4.1 out of 5 stars (34 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

99 of 107 people found the following review helpful:
5.0 out of 5 stars Defensive Aid for the Politically Challenged, February 3, 2001
By 
Donald Mitchell "Jesus Loves You!" (Thanks for Providing My Reviews over 109,000 Helpful Votes Globally) - See all my reviews
(VINE VOICE)    (HALL OF FAME REVIEWER)    (TOP 100 REVIEWER)   
This review is from: The Secret Handshake: Mastering the Politics of the Business Inner Circle (Hardcover)
To my knowledge, this book is the first thorough look at the subject of office politics. As such it will surely stand as the foundation of all work in this field for many years to come.

The book obliquely alludes to the secret fraternity handshakes that men use to identify each other as "brothers" and often help to accelerate the formation of relationships. Instead, Professor Reardon refers to "The Secret Handshake" as "the acknowledgment one in-group insider gives another . . . ." which is the broader form of this phenomenon.

Those who like to work the political side of any situation hardly need any more tips. The downside of this book is that the moderately adept influencers will become more skillful in their apple polishing. The upside of the book is that those who are getting creamed by office politics will have a better idea of how to defend themselves by finding environments where they can prosper. This appropriateness of this book will be as controversial as Machiavelli's Prince has been. In my view, this book has both great potential for harm and for good. It all depends on who uses it . . . and for what purpose. Unfortunately, the author has framed the book in terms of personal career advancement. That will increase the likelihood of misuse. She is aware of the issue and addresses it in the book, but I think her good intentions exceeded her effectiveness in implementing those intentions.

Basically, this book is all about ways to overcome the communications stall. There is much fine work in here on that subject, which is why I graded the book at five stars. If I were grading the book for its likely impact on the effectiveness of organizations, I would rate it vastly lower. So if you see this book starting to show up in your office, beware!

The best parts of the book come in two quizzes you can take to determine your own leadership and negotiating styles. These quizzes are very well designed, and I found the results very valuable for me. In particular, it helped me to understand how my own style differs from those of others I see by articulating the alternative styles in good depth. Then, Professor Reardon provided good information on what types of organizations would make best use of your or my style. She also points out ways that we can shift our styles slightly to make them better fit the circumstances we are in. At that point in reading this book, you would be well advised to read NLP Business Masterclass for specific ideas for shifting your effectiveness.

Your understanding of the psychological bases for the points she makes would be greatly expanded by reading Robert Cialdini's classic book on this area, Influence. When you read that book, you will be much impressed by how he handles the ethical dimensions of helping people to be more persuasive.

A great strength of this book is also to be found in the examples. Professor Reardon conducted hundreds of interviews and discussions as background for this book. Unlike most books about working, this one has as many examples from women leaders as from men. As a result, female readers will find much of relevance for their specific situations of how to exercise influence in environments where most other leaders are men. Male readers will benefit from hearing about the special problems that women face.

A valuable contribution to sociological research comes in the ways that Professor Reardon has characterized working environments by their degree of politicization. She astutely points out that each degree of politicization can exist inside the very same organization, in different places.

The book does not do enough to help the reader understand how to reduce the politicization of an organization, or to shift it into more productive paths. I hope that Professor Reardon's future work will focus more on improving organizational effectiveness, and less on career management for the individual. The former task is a far more important one for leaders than the latter one.

Reading this book should cause you as a leader to think about what sort of working environment is optimal for what you want to accomplish. How can you identify the elements that need to be changed in your environment? How can you make it appealing to everyone to make the needed changes to enhance group and personal effectiveness and career progress?

Basically, the challenge is to overcome the problem that the optimization of one person's career is usually the sabotaging of the organization's opportunities and thus everyone's progress. For example, Professor Reardon tells the story of one executive who artificially created problems that he could solve as a way to get promoted every 18 months. That's just horrible!!!

Communicate the need to cooperate for building more . . . in improved ways!

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28 of 28 people found the following review helpful:
5.0 out of 5 stars best I've ever read, by far!, July 13, 2002
By 
Chen Sun "WebAndNet.com" (Houston, TX United States) - See all my reviews
(REAL NAME)   
I'm half way through reading this book, and am surprised by the diversity of reviews and ratings. This is a "foundation of basics" type of book, that provides a workable framework to then enhance one's skill set. It's fast, short reading, and, unlike most business books, worthy of being reread.

I think highly of this book because I'm one of the politically challenged type of person--no idea what's going on. One of these guys walking around the world, wondering why everyone else is doing the funny things they're doing. And I think it takes someone who is from outside the social-realities world to really appreciate this book.

This isn't Plato or Machiavelli that describe the full implications of power, but this is the best I've seen on how to get power. Most of the popular how-to-get-power books describe common-day tips and anecodotes. This book though, gives a set of simple principles, hence a framework, that one can use to assess a situation and oneself to then deploy how to get and use power. As such, I'd say that it's a better book on how to get power than (dare I) Machiavelli's the Prince, which claims to teach about power, but doesn't really say much on how, in my opinion.

I find it's actually very difficult to "see properly" without a framework. Most people learn about power naturally. I had to read this book, before I could see. Perhaps that explains the wide range of opinions here--some reviewers who understand power think this book is obvious and silly. Others, like me, believe it's simply the best set of principles to use to start learning about power.

A truly fast reading book--I've learned more that's valuable about business, politics, and social relationships in the estimated 3 hours it'll take me to read this book than I've learned about anything in semester long textbooks.

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29 of 32 people found the following review helpful:
5.0 out of 5 stars The Corporate Politics equivalent to "Myers-Briggs"!, March 12, 2001
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This review is from: The Secret Handshake: Mastering the Politics of the Business Inner Circle (Hardcover)
Remember the first time you took a personality test and learned your personal style and that of your co-workers? Your eyes were opened to a new style of communication. This book does the same thing for the corporate politics arena. You'll take quizzes to understand your political style (and figure out co-workers and executive management's style too) as well as your company's overall style - and how to stretch your style at times to meet certain needs. Some of the most helpful sections of each chapter are the descriptions of a situation, the various options of actions/words that can be taken, and the potential reactions to each option. You'll also learn how to handle recognition, patronizing behavior, separating offense from insult, influence cultivating, how to be gracefully right or wrong and much more. This book isn't only for those wanting to climb the corporate ladder - but for anyone wanting to improve productivity by learning the tools and understanding the options for making the politics involved in most any project work FOR you.
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There are two good reasons why the most coveted prize of business is called "the secret handshake." Read the first page
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politicized organizations, backup style, adept people, secret handshake, sanctioned rules, true players, politically adept
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New York, Southern California, Street Fighters, United States, Jack Welch, David Carpenter, Peter Samuelson, Starbright Foundation, Tom Peters, Tom Stewart, Watson Research Center
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