Secrets of the Best-Run Practices [Paperback]

Judy Capko (Author)

Book Description

ISBN-10: 0970046995 | ISBN-13: 978-0970046994 | Publication Date: August 1, 2005 | Edition: 1

Not enough time, not enough money, too many demands, is the lament of the physician and medical practice manager today. Finally, National recognized consultant Judy Capko, with over 20-years of experience, shares an energetic and innovative approach to organizational management, building patient centered strategies and valuing staff contributions. Judy brings new strategies and ideas to the “Not enough time, not enough money, too many demands” quandary. This is not your standard how-to-book. Judy Capko taps into the most successful medical practices and gives the reader the inside scoop on what is working – and what is not working in practices. All physicians and practice executives will find the Secrets divulged here critical to the running of an efficient and successful practice. Important Secrets Revealed Inside! By reading "Secrets," you'll learn that: --You can seize control of your practice --You can gain a vision for your practice that will inspire your staff --You'll have validation of what you're already doing right --You'll see that you are not in this alone -- see how other practices struggle with similar issues --You'll have a roadmap for changes to make your practice shin In this easy-to-read, easy-to-understand book, the author provides uncomplicated and smart approaches to solving managements' biggest headaches. Let us help you create a practice where staff wants to work and patients want to come!

Editorial Reviews

Review

Judy Capko identifies workable solutions in the portrayal of the practices she has turned into "Best-Run." --Ann C. McFarland, FACMPE, Innovation Management

About the Author

Judy Capko is the founder of Capko & Company. Formerly a Principle Consultant and Executive Vice President with the Sage Group, Inc. Judy has specialized in medical practice operations and marketing for more than 20 years, and is a certified risk management specialist. Her emphasis is on building patient centered strategies and valuing staff's contributions. She focuses on maximizing resources, resulting in improved operational and financial performance. Hundreds of physicians and administrators have benefited from her advice and energetic approach to organizational management and strategic planning. Judy has gained national recognition in her field, working in both large and small practice, as well as major academic faculty practices from coast to coast.

Product Details

• Paperback: 192 pages
• Publisher: Greenbranch Publishing; 1 edition (August 1, 2005)
• Language: English
• ISBN-10: 0970046995
• ISBN-13: 978-0970046994
• Product Dimensions: 8.9 x 5.9 x 0.8 inches
• Shipping Weight: 12 ounces
• Average Customer Review: 4.9 out of 5 stars  See all reviews (8 customer reviews)
• Amazon Best Sellers Rank: #1,077,431 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

10 of 10 people found the following review helpful:

5.0 out of 5 stars A treasure of practice management secrets, December 29, 2007

By 

Dr. Yuval Lirov "Medical Billing Networks and... (New Jersey, USA) - See all my reviews
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This review is from: Secrets of the Best-Run Practices (Paperback)

Practice management is more difficult than other kinds of services because of higher risks, higher expectations, and an adversarial payment environment. Yet very few physicians graduate from medical school with adequate knowledge and management skills to face such tremendous challenges. The fledgling practice owner painfully discovers that attracting patients, managing staff, handling technology, maintaining compliance, and most importantly, getting paid in full and on time, are challenges that require professional approach.

If you don't have the time for an MBA program and you don't have access to trustworthy consultants or reliable outsourced service providers, then this book is for you. Every one of its twelve chapters culminates with a list of secrets that Judy Capko discovered and logged during her 20-year career as a practice management consultant. She covers everything from how to manage phone calls to staying on schedule; from meeting patient demands to improving patient satisfaction; and from risk management to taking charge of the revenue cycle and improving practice finances.

Capko's book is a real treasure of carefully selected and very well articulated practice management secrets.

Yuval Lirov, Medical Billing Networks and Processes - Profitable and Compliant Revenue Cycle Management in the Internet Age

4 of 4 people found the following review helpful:

5.0 out of 5 stars Excellent overal reference book, February 29, 2008

By 

A. Thompson (Cincinnati, Oh) - See all my reviews
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This review is from: Secrets of the Best-Run Practices (Paperback)

Many helpful ideas to "remind" a manager of various procedures and techniques for many areas of practice management. Good investment.

2 of 2 people found the following review helpful:

5.0 out of 5 stars Excellent Resource, January 26, 2011

By 

Dave Jakielo - See all my reviews

This review is from: Secrets of the Best-Run Practices, 2nd Edition (Paperback)

Judy's book is a comprehensive collection of ideas that will assist you in the running of a successful medical practice. The 46 downloadable Toolbox Forms will save you hours and hours of trying to develop your own measurement tools. I highly recommend her book for any Medical Office Manager that wants to improve their practice.