People are already talking about your company. But are their words repelling people? Or spurring a stampede of new customers your way? Most entrepreneurs think word of mouth is out of their control. But what if you could harness this powerful, influential force - to get people talking about you in a way that builds sales exponentially? Now you can! In this authoritative, dynamic program, The Secrets of Word-of-Mouth Marketing: How to Trigger Exponential Sales Through Runaway Word of Mouth, George Silverman, an acknowledged expert on 'WOM' marketing, reveals a step-by-step process for launching your own highly successful WOM effort. Learn to harness word of mouth - and it can drive consumers to try your product or service more than any other marketing technique will - more than advertising, salespeople, direct response, and public relations combined! Plus, it's inexpensive (and some tools cost nothing) to implement! Use this program and you'll learn: *28 secrets of WOM marketing. *How to harness WOM using the Internet, blogs, your employees, the media, industry experts, seminars, focus groups, teleconferences, testimonials, newsletters, viral marketing, and countless other resources. *How to identify and enroll the help of your biggest product evangelists (the people who want to shout out to the world about how great your product is). *The five secrets of 'decision acceleration' (a key factor for multiplying your sales). *The five characteristics your product must have for people to talk about it with enthusiasm. *The motivations that get people talking happily, for free. *How to uncover and counteract negative WOM. *How WOM works differently in different stages of the product-adoption cycle - using the Decision MatrixTM - a great resource for tailoring your WOM messages, and many more tools, methods, and tips for implementing WOM, because using WOM is more crucial than ever before.
