- DAY&NIGHT CCD 18X ZOOM POE
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Product Description
D-link SecuriCam DCS-3415 Day/Night Network Camera DCS-3415 Surveillance & Network Cameras
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Most Helpful Customer Reviews
1 of 4 people found the following review helpful:
1.0 out of 5 stars
Do not buy - no after warranty repair available,
By DS (MA USA) - See all my reviews
This review is from: SecuriCam DCS-3415 Day/Night Network Camera (Electronics)
I have a DCS-6620G and DCS-5300G. They both developed minor problems shortly after the 1 year warranty ran out. The DCS-6620G ethernet port failed and the DCS-5300G pan capability failed. I called DLink tech support and they told me that they will not repair these products or exchange them after the warranty, and that there are no authorized service centers. I escalated through 3 levels of tech support and then to US customer support and was given the same story and no way to get them repaired. The customer service lady stated that this was their policy on all products. They expect you to discard your $800 camera and buy another one. I recommend you don't buy any DLink product costing more that $100 - $200 as they are not very reliable and are disposable once they fail.
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