Robert Keidel explains that most organizational issues are a balance of three variables: individual autonomy, hierarchical control, and spontaneous cooperation. By learning to frame issues as tradeoffs among these design variables, one can see underlying patterns that previously had not been visible--and thereby make more intelligent analyses, choices and commitments than would otherwise be possible. It is easy to see why this book was nominated for the Academy of Management's 1996 George R. Terry Book Award.
From Harold W. Burlingame, Senior Vice President, AT&T:
Keidel identifies the organizational design challenges facing today's global corporations and provides a helpful and comprehensive framework upon which to develop organizational strategy.
From Ian Scott, Director, Organization & Business Practices, The World Bank:
Keidel's triadic framework for understanding organizational issues is elegant, robust, and in my experience , broadly applicable. More important, it works. This book should find a place beside the best known, most read books on organization and management.
From Charles B. Wang, Chairman & CEO, Computer Associates International:
Keidel doesn't simplify management complexities--he clarifies them. [This] is must reading for serious students who demand rigorous analysis.
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