Self-Directed Work Teams shows employees from diverse areas of a company how to work together efficiently so the organization can compete more effectively. It includes case histories from TRW, Cummins Engine, General Electric, Blue Cross of Ohio, Hughes Tool and many others. It provides: a practical ``why, what and how'' for understanding and implementing this revolutionary new service and manufacturing concept; the means for motivating line employees and improving job performance; a blueprint for increasing employee productivity; a method that reduces the need for lawyers of corporate bureaucracy.
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5 of 5 people found the following review helpful:
3.0 out of 5 stars
Fading Classic,
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This review is from: Self Directed Work Teams: The New American Challenge (Hardcover)
This book, which has been supplanted by more recent works, is the classic American text on creating and using self-directed work teams. The authors represent the Zenger-Miller approach, one that has been well-used in many manufacturing environments.Pros: provides very practical information about exactly how to implement self-directed teams; strongest for the manufacturing environment; provides sample materials that can easily be customized for a company. Cons: based on models that worked in manufacturing environments of the 1960s, before downsizing and the Internet; very time-consuming - many companies now need to move faster than this; assumes time and resources that no longer exist in many companies.
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