Customer Reviews

Self Directed Work Teams: The New American Challenge

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This book, which has been supplanted by more recent works, is the classic American text on creating and using self-directed work teams. The authors represent the Zenger-Miller approach, one that has been well-used in many manufacturing environments.

Pros: provides very practical information about exactly how to implement self-directed teams; strongest for the manufacturing environment; provides sample materials that can easily be customized for a company.

Cons: based on models that worked in manufacturing environments of the 1960s, before downsizing and the Internet; very time-consuming - many companies now need to move faster than this; assumes time and resources that no longer exist in many companies.