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Selling 101: What Every Successful Sales Professional Needs to Know Hardcover – April 1, 2003

97 customer reviews

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Editorial Reviews

About the Author

Zig Ziglar, one of the most sought after motivational speakers in the United States, offers a message filled with humor, hope and enthusiasm for audiences around the world. Many of the books he authored have become worldwide best-sellers.

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Product Details

  • Hardcover: 112 pages
  • Publisher: Thomas Nelson; 3.4.2003 edition (April 1, 2003)
  • Language: English
  • ISBN-10: 0785264817
  • ISBN-13: 978-0785264811
  • Product Dimensions: 4.6 x 0.5 x 6.5 inches
  • Shipping Weight: 2.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (97 customer reviews)
  • Amazon Best Sellers Rank: #25,566 in Books (See Top 100 in Books)

More About the Author

The late Zig Ziglar was a motivational speaker, teacher and trainer who traveled the world over delivering his messages of humor, hope, and encouragement. As a world renowned author and speaker, Zig had an appeal that transcended barriers of age, culture and occupation. From 1970 until 2010, he traveled over five million miles across the world delivering powerful life improvement messages, cultivating the energy of change. Recognized by his peers as the quintessential motivational genius of our times, Zig Ziglar's unique delivery style and powerful messages earned him many honors, and today he is still considered one of the most versatile authorities on the science of human potential.

Mr. Ziglar wrote over thirty celebrated books on personal growth, leadership, sales, faith, family and success, including Born to Win, See You at the Top, Developing the Qualities of Success, Raising Positive Kids in a Negative World, Top Performance, Courtship After Marriage, Over The Top, and Secrets of Closing the Sale. Nine titles have been on the best seller lists; his books and audios have been translated into over thirty-eight languages and dialects. Zig Ziglar was a committed family man, dedicated patriot, and an active church member.

Customer Reviews

Most Helpful Customer Reviews

52 of 56 people found the following review helpful By Cathy Stucker VINE VOICE on December 6, 2003
Format: Hardcover
'Selling 101' is an easy to read and understand introduction to sales technique for those new to selling, or a quick review for experienced sales people who need a refresher. The book can be read quickly, but to get the most out of it return to each section and determine how you can apply the principles there to improve your skills.
There are chapters on overcoming call reluctance, need analysis, closing, dealing with angry clients, making the most of your time and more. You are sure to pick up at least a few good ideas. Part motivation, part how-to, 'Selling 101' may be just what you need to improve your sales results a little or a lot.
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25 of 26 people found the following review helpful By Rolf Dobelli HALL OF FAMETOP 1000 REVIEWER on August 31, 2006
Format: Hardcover
Seldom is a book as aptly named as Selling 101. This is a true primer on the ABC's of selling. Author and sales expert Zig Ziglar walks you through the sales process, teaching you how to find prospects, overcome "call reluctance," pose the right questions and ask for the order. He touches on all of the fundamentals, using examples from his experiences to illustrate his main points. His brief, concise prose is easy to understand and even easier to incorporate into your sales practices. The seasoned sales professional will not find anything new in this basic textbook, but we recommend it to anyone who is new to selling, particularly if you lack a mentor to give you this kind of guidance. This handy manual will provide know-how that is usually gained only by experience in the field.
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24 of 25 people found the following review helpful By Erma J. Smith on October 23, 2005
Format: Hardcover
I found this book to be a great asset to me as a professional salesperson. In an era when selling at any cost is popular, it's wonderful to read a book that stresses the need to be ethical, and above board in the field of selling. I also work for a company that requires the salespeople to show integrity in all that they do to help people. This book was just what I needed.
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8 of 8 people found the following review helpful By Todd B. Natenberg on March 15, 2005
Format: Hardcover
Zig Ziglar has done it again. As an author myself of sales books, I realize sales is about so much more than just having the 'gift of gab,' and fast talking. It's about asking the right questions and listening to the right answers. It's about not just being a consultant to others, but being a consultant to yourself. It's recognizing you are in the most honorable profession there is. Zig's theories exemplify this.
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96 of 129 people found the following review helpful By A Customer on July 16, 2003
Format: Hardcover Verified Purchase
This book is basically a collection of "daily affirmations." Its a feel-good book. It has very little in the way of "actionable" advice. At only 100-pages, I expected a collection of greatest hits. This is the first, only, and last Zig Zigler book I will ever buy. For people with a serious interest in tangible advice on how to increase sales effectiveness, I would recommend Michael Bosworth's "Solution Selling," or Stephen Heiman and Diane Sanchez's "The New Strategic Selling" or "New Conceptual Selling." If you need to feel good about yourself, I'd suggest a psychologist instead (or simply buy a dog). Overall grade: D-/F.
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8 of 9 people found the following review helpful By Andrew M. Heller on November 29, 2003
Format: Hardcover
This is a great little book to use as a handy check up book from Mr.Ziglar. I am not a sales person, but am in the service business and this book was just perfect for me. For $10.00 anyone can get this book and learn a few things, even if just for fun.
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4 of 4 people found the following review helpful By Magnumbull on November 22, 2012
Format: Hardcover Verified Purchase
Zig Ziglar is the master of sales. I have been reading his books since I started my career in auto sales and I credit much of my success to his knowledge and wisdom. So naturally, when I saw this book on Amazon and I realized that I had never read it, I ordered it. To my dismay, this book is not at all what I expected. Simply looking at it brought me to an uncontrollable episode of laughter, born of bewilderment and confusion.

It is a miniature pocket book which I would value at no more than $4. The concepts are very basic and in some cases, outdated. If you are a Sales Professional, don't waste your time or money on this book. There are no "refresher" ideas or any useful information for you at all. Pocket books are meant to be readily available so that you can quickly reference them for information. You will never ever have a need to take this book out of your pocket. In fact, it will probably serve you better as a paperweight. This booklet is perfect for beginners, and by beginners, I mean people who just started working in sales yesterday.

I still love amazon and I still respect Zig Ziglar. I'll just need to be more careful with what I order online.
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6 of 7 people found the following review helpful By David T. Otis on August 10, 2006
Format: Hardcover
This is the perfect sales book for anyone who is considering entering the field of sales or that is just beginning a career in sales. Zig Ziglar gives practical, real world sales tips that will pay immediate dividends. David Otis, Author of "Walk Fast, Talk Loud and Smile (How to Succeed in Sales and Have Fun Doing It.)
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