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Selling 101: What Every Successful Sales Professional Needs to Know [Hardcover]

Zig Ziglar
4.1 out of 5 stars  See all reviews (44 customer reviews)

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Book Description

April 3, 2003

Here in a short, compact and concise format is the basics of how to persuade more people more effectively, more ethically, and more often. Ziglar draws from his fundamental selling experiences and shows that while the fundamentals of selling may remain constant, sales people must continue learning, living, and looking: learning from the past without living there; living in the present by seizing each vital moment of every single day; and looking to the future with hope, optimism, and education. His tips will not only keep your clients happy and add to your income, but will also teach you ideas and principles that will, most importantly, add to the quality of your life. Content drawn from Ziglar on Selling.


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Selling 101: What Every Successful Sales Professional Needs to Know + Little Red Book of Selling: 12.5 Principles of Sales Greatness + Secrets of Closing the Sale
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Editorial Reviews

About the Author

Zig Ziglar, one of the most sought-after motivational speakers in the country, delivers his message of humor, hope, and enthusiasm to audiences throughout the world. He is chairman of the Zig Ziglar Corporation, whose mission is to equip people to more fully utilize their physical, mental, and spiritual resources. His client list includes thousands of small and mid-sized businesses, Fortune 500 companies, government agencies, churches, and nonprofit associations.


Product Details

  • Hardcover: 112 pages
  • Publisher: Thomas Nelson (April 3, 2003)
  • Language: English
  • ISBN-10: 0785264817
  • ISBN-13: 978-0785264811
  • Product Dimensions: 4.5 x 0.5 x 6.3 inches
  • Shipping Weight: 6.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (44 customer reviews)
  • Amazon Best Sellers Rank: #15,687 in Books (See Top 100 in Books)

More About the Author

Zig Ziglar is a motivational teacher and trainer who has traveled the world over, delivering his messages of humor, hope, and encouragement. As a talented author and speaker, his international appeal has transcended every color, culture, and career. Recognized by his peers as the quintessential motivational genius of our times, Zig Ziglar's unique delivery style and powerful messages have earned him many honors, and today he is considered one of the most versatile authorities on the science of human potential. Ten of his twenty-eight books have been on the best-seller lists, and his titles have been translated into more than thirty-eight languages and dialects. He is a committed family man, a dedicated patriot, and an active church member. Zig lives in Plano, Texas, with his wife, Jean.

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Customer Reviews

It's the kind of book you can go back to and read again and again. Amanda  |  13 reviewers made a similar statement
Recommend to all customer service/sales personnel. KL  |  3 reviewers made a similar statement
Most Helpful Customer Reviews
48 of 50 people found the following review helpful
5.0 out of 5 stars A Handy Primer December 6, 2003
Format:Hardcover
'Selling 101' is an easy to read and understand introduction to sales technique for those new to selling, or a quick review for experienced sales people who need a refresher. The book can be read quickly, but to get the most out of it return to each section and determine how you can apply the principles there to improve your skills.

There are chapters on overcoming call reluctance, need analysis, closing, dealing with angry clients, making the most of your time and more. You are sure to pick up at least a few good ideas. Part motivation, part how-to, 'Selling 101' may be just what you need to improve your sales results a little or a lot.

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22 of 23 people found the following review helpful
5.0 out of 5 stars Selling 101 October 23, 2005
Format:Hardcover
I found this book to be a great asset to me as a professional salesperson. In an era when selling at any cost is popular, it's wonderful to read a book that stresses the need to be ethical, and above board in the field of selling. I also work for a company that requires the salespeople to show integrity in all that they do to help people. This book was just what I needed.
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23 of 25 people found the following review helpful
4.0 out of 5 stars The basic smart course in sales techniques August 31, 2006
Format:Hardcover
Seldom is a book as aptly named as Selling 101. This is a true primer on the ABC's of selling. Author and sales expert Zig Ziglar walks you through the sales process, teaching you how to find prospects, overcome "call reluctance," pose the right questions and ask for the order. He touches on all of the fundamentals, using examples from his experiences to illustrate his main points. His brief, concise prose is easy to understand and even easier to incorporate into your sales practices. The seasoned sales professional will not find anything new in this basic textbook, but we recommend it to anyone who is new to selling, particularly if you lack a mentor to give you this kind of guidance. This handy manual will provide know-how that is usually gained only by experience in the field.
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Most Recent Customer Reviews
5.0 out of 5 stars selling 101
To my opinion everyone need to sell something because when one has something to sell money will never be an issue no matter if the economy goes up or down. Read more
Published 14 days ago by Brunette Marthone
5.0 out of 5 stars great book.
I loved reading this book and this mans advice and guidance is top of the line. I would recomend this to anyone!!
Published 22 days ago by Thomas J Lloyd
5.0 out of 5 stars great book
Can't go wrong with any Ziz Ziglar book. Useful information for anyone selling any product or service and interesting to read and easy to understand.
Published 28 days ago by Sharon Campbell
4.0 out of 5 stars disregard my review
I bought this as a gift for someone else. The receiver stated it was very good. Sorry I didn't read it to give a review. Only heard good things about ZigZiglar though.
Published 2 months ago by steve
5.0 out of 5 stars I now possess the closing ability!
I really had many questions about how to close the sale with what I used to think were high ,prices but now it's clear I am not selling a product I am selling piece of mind a... Read more
Published 2 months ago by Lucas Garcia II
4.0 out of 5 stars Great sales insight on what customers want.
This book was very insightful on sales and understanding What the customer REALLY wants. This book is really good for people that is not the true sales man but, maybe more... Read more
Published 2 months ago by Donald Brown
4.0 out of 5 stars Well played...
In a field of books with gimmicks and cheap tricks, Zig keeps it classy and simple. He solidified my belief in the way I am growing my business and provided me with an opportunity... Read more
Published 3 months ago by Ryan Garrison
5.0 out of 5 stars Awesome as usual
Excellent book! Zig always has the knack for making you see the obvious; such a great book. I applied it to my sales
Published 3 months ago by Rick Cartagena
5.0 out of 5 stars Amazing sales tips
Really improved my daily sales averages. I now feel more prepared to interact with my customers. Recommend to all customer service/sales personnel.
Published 4 months ago by KL
5.0 out of 5 stars Great book!
A must read for anyone in sales and/or deals with a lots of people on a daily basis. It goes beyond selling a product, it opens the door to good human relationships.
Published 4 months ago by Benny
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