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"""In a day and age where wireless digital communication devices are everywhere, the telephone remains a primary tool for cementing client relationships and establishing meaningful contact with the prospect. That’s why Selling to Anyone Over the Phone is a must-read for the marketer or salesperson. This is the one book that provides the understanding and know-how to successfully work the phone, get to the decision maker, and close the sale. Follow its advice, and you need never fear phone rejection again.""
-- Alf Nucifora, CEO, Nucifora Consulting Group
""This is a must-read. In today's competitive marketplace, Walkup has written the definitive guide for making the phone one of your most valuable tools. Keep this book handy, refer to it often, and your bottom-line will grow.""
-- Mark LeBlanc, Small Business Success, author, Growing Your Business!
""Renee Walkup’s principles are critical for all salespeople’s success. For sales managers, this book is a MUST. With over 20 years in telecommunications, I can guarantee that her ""TELL ME"" approach will greatly improve your listening skills and generate 30 percent more customer activity, which will put significant money in your bank account.""
-- Norm Shapiro, President, TeleSource Communications, Inc.
""Selling to Anyone Over the Phone is very insightful and an excellent resource that will help any business professional sell and speak confidently in today's competitive business environment.""
-- Michael Gasca, Sr. Manager, iCare Services, SYSCO Corporation"--This text refers to an out of print or unavailable edition of this title.
4 stars with flaws ;-)
I am new so needed something for beginners, at the beginning it was quite ok, but in page 36 chapter 3 it describes the 4 customer's personality types... Read more
I'm an experienced sales person and really knew this stuff already so it wasn't helpful to me. It might be helpful to anyone new to selling in general.Published 16 months ago by betsallonu
If you have never ever sold anything by phone you might pick up a nugget or two here, for the rest of you don't waste your time. Almost anything out there is a better choicePublished 19 months ago by Richard Pelchat
This book is a great insight to sales professionals new to phone sales. I especially appreciated the sections on organization and time management.Published on April 2, 2012 by Jon
Selling to Anyone Over the Phone appears in its second updated edition to provide a fine survey on how to generate better leads. Read morePublished on December 17, 2010 by Midwest Book Review
This is very up to date and includes some very useful tactics that I have not seen in a selling on the phone book before. Read morePublished on December 3, 2010 by Reg Nordman
Don't think about it, just buy this book and you will not regret it. The information and this book is tried and true, and will help anyone who sells over the phone improve their... Read morePublished on October 20, 2010 by William E. T. Fredette