Customer Reviews

Selling Today: Creating Customer Value, 10th Edition

5 star:		(4)
4 star:		(2)
3 star:		(1)
2 star:		(1)
1 star:		(1)

 

 

I had a professional selling class last semester and we used this text. This book takes great care to explain the importance of partnering and adding-value in sales. People can buy 'stuff' anywhere, but you have to really differentiate yourself to get ahead in today's market. There are also on chapters on qualifying prospects, creating sales presentations, negotiating buyer concerns, ethics, and even time management. Briefly touches on Covey's "7 Habits of Highly Effective People" and Maslow's Heirarchy of Needs as well. Each chapter has in-depth case problems. Great for anyone thinking about a future in sales or management.

Why spend 120. more and get the newer version. This book was required, actually the 11th ed. was, but this is 99% the same. I would buy this again in a heart beat. If a professor gave an assignment from a question in the book, I would ask someone who paid 150. for the new 11th ed, and get the questions. All the graphs and images are the same as the 11th too. If you are buying this book for any other reason than a requirement, it will provide you with all the information one would need to begin selling via marketing.

The book title shows up as Selling Today: Creating Customer Value but it usually leaves out "with computers" so i accidentally ordered this one nstead of the right one. make sure it's the one you want

Excellent service: book was in great condition, delivery was on time most of all great price. I will buy again from this store, thanks

This was a very important, time sensitive item! It was a textbook for a class that was starting soon. The sender waited a whole week before I emailed asking where my book was and they responded 'Oh I will send it today' when it should have been on its way. Then when it finally arrived it was the wrong edition! I was so mad that all this time and money was wasted. I had to drop the class due to the fact I did not receive the textbook that I needed after waiting forever!!

A lot of sales text books are poorly written and provide very little practical usage. This book forms basic ideas on which to build a great beginning.

When I first placed my order, the expected delivery time was 3 to 15 business days so I thought that I would receive the book well within that time frame. I ordered on March 4, but didn't receive the book until March 26. By that time, my class was over and I had no use for the book. If I had known that the seller would take so much time to mail the book I would have ordered from somewhere else. I can't comment on the quality of the merchandise because I still haven't opened the package. I asked the seller for a refund and she told me no. I am stuck with a book I no longer need.

this book has helped me in class so much thanks so much for letting me have it

Book was as described, however delivery was a little slow. Overall, good experience though.