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Sena 20S-01 Motorcycle Bluetooth Communication System

by Sena
| 23 answered questions

List Price: $299.00
Price: $269.10 & FREE Shipping. Details
You Save: $29.90 (10%)
In Stock.
Ships from and sold by Amazon.com. Gift-wrap available.
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Black
  • The 20S is a state-of-the-art motorcycle and powersports Bluetooth communication system.
  • The unit provides a sleek and aerodynamic design that offers a versatile jog dial that maximizes the ease of use for riders.
  • The 20S features several industry firsts for the motorcycle Bluetooth communication headset market.
  • One industry first is the introduction of Bluetooth 4.0 technology with dual Bluetooth communication modules, to create one of the most advanced Bluetooth headsets in the market.
  • The Bluetooth technology increases the performance and reliability of the headset while also allowing for increased high definition audio quality.
See more product details
33 new from $269.10
Warranty Information: This product comes with a 2 Year warranty

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$269.10 & FREE Shipping. Details In Stock. Ships from and sold by Amazon.com. Gift-wrap available.

Frequently Bought Together

Sena 20S-01 Motorcycle Bluetooth Communication System + Battery Tender 081-0158 Black Quick Disconnect Plug with USB Charger
Price for both: $280.22

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Product Information

Size: -- | Color: Black
Technical Details
BrandSena
Model20S
Item Weight2.1 ounces
Product Dimensions3.7 x 1 x 1.9 inches
Item model number20S-01
Batteries:1 Lithium ion batteries required. (included)
Manufacturer Part Number20S-01
  
Technical Specification
Additional Information
ASINB00KJGPN2K
Best Sellers Rank #4,143 in Automotive (See top 100)
Shipping Weight2.1 pounds (View shipping rates and policies)
Domestic Shipping Item can be shipped within U.S.
International Shipping This item can be shipped to select countries outside of the U.S. Learn More
Date First AvailableJune 5, 2014
  
Warranty & Support
Warranty, Parts: Parts

Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.
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Product Description

Size: -- | Color: Black

The 20S is a state-of-the-art motorcycle and powersports Bluetooth communication system.
The unit provides a sleek and aerodynamic design that offers a versatile jog dial that maximizes the ease of use for riders.
The 20S features several industry firsts for the motorcycle Bluetooth communication headset market.
One industry first is the introduction of Bluetooth 4.0 technology with dual Bluetooth communication modules, to create one of the most advanced Bluetooth headsets in the market.
The Bluetooth technology increases the performance and reliability of the headset while also allowing for increased high definition audio quality.
The advanced Audio Multitasking allows for a seamless blend of incoming and outgoing audio to create a mixed audio experience versus the traditional interruption based audio technology of other Bluetooth devices.
With the 20S, users can call handsfree with their Bluetooth mobile phones, listen to stereo music or voice instructions of GPS navigation by Bluetooth wirelessly, and have intercom conversations in full duplex with a passenger or other riders.
Bluetooth 4.0.
Industry first dual Bluetooth module communication system.
Audio Multitasking: advanced audio management of intercom, phone, music and FM radio (patent pending).
Advanced Noise Cancellation.
Versatile bike-to-bike conference intercom.
Intercom working distance up to 2.4km (1.5 miles) in open terrain.
HD Quality crystal clear and natural sound.
Intuitive voice prompts and commands.
Built-in FM radio tuner with a station scan and save function.
All-in-one helmet clamp kit.
Quick Bluetooth pairing.
Universal Intercom: intercom with other brand communication systems.
Water resistant for use in inclement weather.
Firmware upgradeable.
Peace of mindthanks to the two-year warranty.

Customer Questions & Answers

Customer Reviews

I guess we'll see if the replacement is any better.
Average Idaho Guy
So I download the device manager for the mac, and go through it's routine, but the device manager doesn't recognize the device.
R. Campione
The quality sound is not the best one, but is very good.
Raphael F.

Most Helpful Customer Reviews

29 of 32 people found the following review helpful By S. Kalagi on August 20, 2014
Color Name: BlackSize Name: -- Verified Purchase
This is a full product review.

What You Receive:

In the box you will receive everything needed for installation. The main parts being the main 20S unit, high quality in-helmet speakers, microphones, mounting clamp/ hardware as well as USB cable/charger. Sena has thought ahead for installations in any type of helmet so they include 3 different microphones, adapters for mounting the unit, and some other small doodads that will be helpful in otherwise tricky installs.

Installation:

In my case I was installing it into a Shoei RF-1200. The Shoei has sharp body lines and curves which made the standard clamp installation a bit more difficult versus a more standard rounded helmet. Thankfully there is sufficient space in between the liner and outer shell to get the clamp on the inside, however trying to tighten the nuts in such a small area proved to be pretty difficult.

The speakers were easier to install because the Shoei already comes with speaker holes cut out. All I had to do was properly place the speaker using the provided double side tape, and route the wires between the helmet channels.

If you spend a little extra time you can likely get a clean and strong install in almost any type of helmet. And just in case you can't, Sena provides a double sided adhesive mounting kit for those rarer circumstances. Sena also has Youtube videos of How To's for the Sena 20S, and I highly recommend watching those before attempting to install.

Functionality:

The 20S is quite impressive in its amount of functions, to achieve this they had to include not just 1, but 2 separate bluetooth chips working in conjunction.
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21 of 23 people found the following review helpful By W. Leigh on August 26, 2014
Color Name: BlackSize Name: --
I've been using a Sena SMH10 for a couple years and loved being able to easily listen to music and talk to other riders. Connectivity always seemed to be a pain as we'd spend the first 15 minutes of every ride trying to get everyone paired, so I was excited to upgrade. Unfortunately the build quality of the 20S is too poor to recommend. Either wait for an update or look elsewhere.

Positive:
The technology is great. Easily pair to other riders, very clear communication over quite a distance and if you go out of range it reconnects you as soon as you're back in range. Speakers are great as is the microphone and audio quality. The app is simple but effective. All the technology is great and if this review ended here I'd give it five stars.

Problems:
Build quality is terrible. The exterior case came loose within the first four hours of riding making me concerned that the outer shell was going to fly off and at the least the interior was now totally exposed to rain. All the little holders where the screws attach had broken. So I super glued it and kept going. After another couple hours I found I was constantly losing all sound. I stopped and found the little tab that holds it in place on the docking station would no longer 'click.' No matter how hard I slid it down onto the holder it would not latch so I could only get sound by riding holding the unit onto the dock with my left hand - not the best motorcycling technique. So, now I have a $250 intercom that only works while I'm squeezing it hard and riding one handed. From their forums I learned this was a common problem. The RMA I'm waiting on is 44583 if Sena is checking Amazon reviews more often than their support site.

Since it's a $250 worthless device right now I should probably give it one star, but the technology was really good before the plastic parts gave up.
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13 of 14 people found the following review helpful By dentrecords on September 22, 2014
Color Name: BlackSize Name: -- Verified Purchase
Update: Nov 4, 2014.

After downloading Sena's proprietary utility to manage device settings unavailable through standard button commands, the "tap to voice command" function has been disabled and relegated to an actual button on the underside of the cradle. This has resolved my main gripe with the unit which was the incessant interruption of conversation or music (or silence) by the voice command function being triggered by the wind. I've updated the rating from 1 star to 3 to reflect my experience. Why not 4 or 5 stars? I'm still unimpressed it took nearly a month for Sena to get back to me on the issue and even less impressed at the lack of standing behind their product for the SMH10 issues just a few weeks (not months) past the warranty date. It's not perfect and no intercom is... but this is still probably one of the easiest ones to operate when wearing gloves and as such is the only one I'd go for.

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I purchased this product as a replacement for an SMH10 due to major design flaws (connecting pins on unit, not the cradle, data/charging port on the top of the unit encouraging failure from moisture).

This unit rectifies the design flaws in a logical manner:
-The delicate connecting pins are on the (relatively) inexpensive replaceable cradle, not the unit itself
-The charging/power port is on the bottom of the unit, meaning water should not enter the unit during rain

I am disappointed Sena would not stand behind their other product, but when you release a product that is inherently prone to failure from poor design (broken pins, water failure on 3 units), I guess you can't go on replacing these products for customers forever without losing a bit of money.
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Sena 20S-01 Motorcycle Bluetooth Communication System
This item: Sena 20S-01 Motorcycle Bluetooth Communication System
Price: $269.10
Ships from and sold by Amazon.com